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Emergency Service Dispatcher jobs in Ontario

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    • The successful candidate will coordinate with truck drivers, customers, customs brokers, and service providers to ensure freight moves efficiently while…
    • Updates, populates, maintains and develops customer service database to maximize customer service and satisfaction.
    • Company Holidays and Paid Time Off.
    • You have strong, proven customer service experience.
    • You are responsible for a high degree of customer service.
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    • You have excellent, strong proven customer service experience.
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    • Our company being in emergency services/disaster relief, in certain situations, you may be required to stay longer and help on the weekends to ensure smooth…
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    • Manage schedule changes, emergencies, and customer requests in real time.
    • Maintain a strong focus on safety, professionalism, and customer service.
    • Responding to customer service calls and inspection/service requests.
    • Create service quotations and follow up with existing customers.
    • Supervise and guide night-shift dispatchers, providing real-time support and ongoing performance evaluations.
    • Review the shift log, compile reports on overnight…
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    • Receive emergency and non-emergency calls and messages.
    • Performance recognition programs, service awards, and regular team events.
    • Knowledge about tractor-trailer repairs to be used in case of any emergency.
    • The ideal candidate will be responsible for overseeing daily operations, ensuring…
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    • Receive emergency and non-emergency calls and messages.
    • Performance recognition programs, service awards, and regular team events.
    • Provide customer service to each customer/location.
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    • You possess knowledge of Ontario's emergency health services system including governance, administration and operations.
    • $84,092.00 - $121,173.00 Per year.
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Job Post Details

Trucking Dispatcher - job post

TTR Transport
219 Wentworth Street East, Oshawa, ON L1H 3V7
$40,000–$48,000 a year - Permanent, Full-time

Job details

Pay

  • $40,000–$48,000 a year

Job type

  • Permanent
  • Full-time

Location

219 Wentworth Street East, Oshawa, ON L1H 3V7

Benefits

Pulled from the full job description

  • Vision care
  • Dental care
  • Casual dress
  • Flexible schedule
  • On-site parking

Full job description

Job Summary

We are looking for an organized and dependable Dispatcher to join our transportation team. The successful candidate will coordinate with truck drivers, customers, customs brokers, and service providers to ensure freight moves efficiently while maintaining a high level of customer service.

Responsibilities

  • Serve as the primary point of contact for company truck drivers.
  • Communicate with drivers to ensure on-time pickups and deliveries.
  • Provide shipment updates and proactively communicate delays or issues to customers.
  • Coordinate inbound and outbound load clearances.
  • Work with Canadian and U.S. customs procedures and documentation.
  • Monitor shipments and resolve transportation issues as they arise.
  • Coordinate roadside assistance, mechanical repairs, and other emergency support for drivers.
  • Arrange replacement equipment or drivers when operational issues occur.
  • Maintain accurate dispatch records and shipment information.
  • Work closely with operations, customers, brokers, and warehouse personnel.

Qualifications

  • High school diploma or GED.
  • Previous transportation dispatch experience is required.
  • Knowledge of Canadian and U.S. customs clearance procedures is considered a strong asset.
  • Strong communication skills, both verbal and written.
  • Excellent organizational and multitasking abilities.
  • Proficient computer and typing skills.
  • Ability to work in a fast-paced environment and make sound decisions under pressure.
  • Strong customer service skills and attention to detail.

Pay: $40,000.00-$48,000.00 per year

Benefits:

  • Casual dress
  • Dental care
  • Flexible schedule
  • On-site parking
  • Vision care

Work Location: In person

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