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Emergency Service Dispatcher jobs in Ontario

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    • Our Emergency Response Teams (E.R.T.) respond to and mitigate incidents involving both Hazardous and Non-Hazardous materials on behalf of hundreds of clients…
    • We provide exceptional customer service and operational support using our time-proven construction methods and innovative technologies, alongside the highest…
    • Manage driver hours of service.
    • Monitor daily driver work logs-Hours of service ELD functions.
    • We provide exceptional customer service and operational support…
    • We provide exceptional customer service and operational support using our time-proven construction methods and innovative technologies, alongside the highest…
    • Manage driver hours of service.
    • Monitor daily driver work logs-Hours of service ELD functions.
    • We provide exceptional customer service and operational support…
    • Prior experience in alarm monitoring, emergency services, or customer service is a plus, though we value other experiences that prepare you for this role.
  • View similar jobs with this employer
    • Receive emergency and non-emergency calls and messages.
    • Performance recognition programs, service awards, and regular team events.
  • View similar jobs with this employer
    • Receive emergency and non-emergency calls and messages.
    • Performance recognition programs, service awards, and regular team events.
    • Supervise and guide night-shift dispatchers, providing real-time support and ongoing performance evaluations.
    • Review the shift log, compile reports on overnight…
    • Prioritize and dispatch emergency and non-emergency service calls to security personnel.
    • Train new dispatchers and security service provider's staff.
    • Resolves service problems to customer’s satisfaction.
    • Attends all dept./hospital in-service orientation and other meetings as required.
    • Customer service, Dispatch, Hospitality and Outgoing Call Centre experience.
    • Ability to remain calm and provide direction while responding to an emergency…
    • High School Diploma / GED / Home School Certification OR international equivalent 2+ years’ experience of service/maintenance or equivalent in an industrial…
    • Maintain radio contact with fire service vehicles, both at emergencies and other departmental activities.
    • Under the supervision of a Communications Officer, the…
    • Create and maintain vehicle dispatch sheet for current day service and next day service.
    • Maximize use of highly technical resources to manage service and…
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Job Post Details

Emergency Response Team Lead - job post

QM Environmental
3.4 out of 5 stars
Thorold, ON
$35–$39 an hour - Full-time

Job details

Pay

  • $35–$39 an hour

Job type

  • Full-time

Shift and schedule

  • On call

Location

Thorold, ON

Benefits

Pulled from the full job description

  • Vision care
  • Dental care
  • Life insurance
  • Employee assistance program
  • Disability insurance
  • Casual dress
  • Extended health care

Full job description

QM Environmental is one of Canada’s leading full service civil and environmental services providers with a national network of facilities and specialized equipment depots.
Our Emergency Response Teams (E.R.T.) respond to and mitigate incidents involving both Hazardous and Non-Hazardous materials on behalf of hundreds of clients and agencies across Canada.

For over 30 years QM has been a trusted name in industry, delivering effective response strategies using industry leading techniques and equipment.

We are currently looking for highly motivated team players to join our growing ranks of Environmental Emergency Responders and have immediate openings for Emergency Response Team Lead in the Niagara Region.

Position Summary:
This is an operational, hands- on position. Candidates for the ERT Lead role should expect to:

  • Comply with and enforce Health and Safety policies and procedures.
  • Participate in an On- Call roster.
  • Travel with short notice and work within a dynamic shift schedule during on-duty periods.
  • Coordinate response personnel and equipment including associated administrative duties.
  • Select and/or develop defensive and offensive response strategies that ensure the safety and well-being of personnel while protecting client property and the environment.
  • Participate in ongoing training and team development.
  • Mentor and support ERT members

Position Requirements:

  • ON Drivers license
  • NFPA 472 Technician level certification and/or related industry experience

Preference will be given to candidates possessing knowledge and/or experience relating to:

  • Chemical handling
  • Hazardous Waste and Transportation of Dangerous Goods Regulations
  • Personal protective equipment
  • Spill response techniques
  • Incident Command System/Incident Management System
  • Liquid and solid product transfers
  • Industrial applications such as working with and around heavy equipment, excavation, working at heights, working in and around confined spaces, use of pumps, and use of select instrumentation such as gas detection and metering

OUR COMMITMENT TO DIVERSITY & INCLUSION

As proponents of Canada’s Black North Initiative, QM continues to support a culture of integrity, fairness and ethical practices. QM Environmental is a staunch advocate for diversity in all its forms, and especially welcomes applications from members of the BIPOC (Black, Indigenous, and People of Colour) community, women, people with disabilities, the LGBTQ+ community, and those of diverse intersectional identities. Accommodation is available on request for candidates taking part in all aspects of the selection process as well as part of employment with QM Environmental.

Please note that this hiring process does not use artificial intelligence (AI) in any stage of screening, assessing, or selecting applicants. All applications are reviewed and evaluated by qualified HR and hiring professionals.

Job Type: Full-time

Pay: $35.00-$39.00 per hour

Benefits:

  • Casual dress
  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance
  • On-site parking
  • Vision care
  • Wellness program

Licence/Certification:

  • NFPA 472 Hazardous Materials Technician (preferred)
  • Confined Space Entry/ Rescue certification (preferred)
  • Rope Rescue Technician Level (preferred)
  • NFPA 472 Tank car/ Tank truck Specialist (preferred)

Work Location: In person

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