Emergency Medical Dispatcher jobs in Calgary, AB

Make a Difference When It Matters Most
Position Type: Contract, Emergency On-Call
Compensation: $975/week (flat rate)
Schedule: Monday 9:00 a.m. to Friday 5:00 p.m.
Be the Support Teams Rely On During Critical Moments
Are you a calm, confident professional who thrives under pressure and enjoys solving complex challenges? Do you want to play a meaningful role in supporting frontline teams and ensuring the well-being of the people we serve?
NAS Inc. is seeking a dedicated Emergency On-Call Contractor to provide after-hours leadership and support to staff, respond to critical incidents, and help maintain safe, high-quality services for Individuals in Service (IAS).
This is a unique opportunity for a proactive, resourceful, and compassionate professional who can confidently make decisions, coordinate responses, and provide guidance when it matters most.

What You'll Do
As the Emergency On-Call Contractor, you will be the primary after-hours resource for frontline staff and leadership teams by:

• Providing guidance and support during emergencies, incidents, and crisis situations.
• Assisting staff with incident response, reporting requirements, and follow-up procedures.
• Supporting teams during and after situations involving Individuals in Service (IAS).
• Ensuring all critical incidents, information reports, and documentation are completed accurately and within required timelines.
• Initiating Abuse Prevention and Response Protocols (APRP) when allegations or reports of abuse are received outside of regular business hours.
• Coordinating staffing coverage for unscheduled absences and urgent scheduling needs.
• Communicating significant after-hours issues, operational concerns, and performance matters to appropriate leaders.
• Conducting debriefings following incidents and crisis situations.
• Escalating critical matters to Executive Management as required.
• Maintaining continuity of service through effective communication and shift handovers.
• Coordinating workplace injury reporting and return-to-work plans while ensuring seamless service delivery.

What We're Looking For
The ideal candidate is a strong communicator who remains composed in high-pressure situations, exercises sound judgment, and can effectively work independently while collaborating with leadership when needed.
Required Skills & Competencies

• Excellent verbal and written communication skills.
• Strong critical thinking and problem-solving abilities.
• Ability to work independently and make sound decisions.
• Strong leadership and crisis-management skills.
• Excellent organizational, documentation, and reporting abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Professionalism, confidentiality, and attention to detail.

Education Requirements

Applicants must possess one of the following:

• A minimum one-year Human Services Certificate; or
• A Foundations Certificate followed by a one-year Human Services Certificate; or
• Equivalent internationally recognized credentials approved through IQAS.

Candidates currently enrolled in approved educational programs through NAS Inc. must successfully complete their studies within established timelines.

Additional Requirements

• Valid Class 5 Driver's License.
• Reliable vehicle.
• Proof of $2,000,000 liability insurance.
• Ability to be readily available and responsive throughout assigned on-call periods.
• Ability to obtain and maintain all required certifications at their own expense within three months of contract commencement.

Compensation

• $975 per week (flat rate).
• Additional coverage extending beyond the standard schedule, including statutory holidays, mandatory closures, and long weekends, may be compensated on a prorated basis consistent with the established weekly rate.

Why Join NAS Inc.?
At NAS Inc., exceptional support begins with exceptional people. In this role, you'll have the opportunity to:

• Make a meaningful impact on the lives of Individuals in Service and the teams that support them.
• Apply and strengthen your leadership, crisis-management, and decision-making skills.
• Work independently while being supported by an experienced Executive On-Call team.
• Contribute to an organization committed to safety, quality care, accountability, and service excellence.
• Play a critical role in ensuring continuity of support during emergencies and unexpected situations.