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Emergency Dispatch jobs in Edmonton, AB

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Highway dispatcher
Confidential - Information to be provided upon interview stage
Acheson, AB
$55,000–$70,000 a year
Permanent, Full-time
Apply now

Job details

$55,000–$70,000 a year
Paid time off, Dental care, Life insurance, Disability insurance, Extended health care
Permanent, Full-time
Acheson, AB

Full job description

We are a privately owned and operated company with over 20 years of experience in the transportation industry, providing excellence and dedication across North America. We are devoted to employing knowledgeable, committed, and safety conscious employees. With our ever-growing fleet, Jones now operates a , Liquid and Dry Bulk, Deck and Van Division. We offer competitive rates and benefits and a fast-paced work environment.

We are currently looking for Highway dispatcher in Acheson. This position will mostly entail short or long-haul dispatch.

We are a diversified company and are looking for people that are flexible to work in all areas.

We are an equal opportunities employer. We welcome applications from all qualified interested individuals. We thank all those who apply but only candidates selected for an interview will be contacted for these full-time limited positions.

Responsibilities

· Utilize various transportation provider software systems, to facilitate transportation planning and scheduling (Axon will be an asset).

· Scheduling pickup and delivery appointments for drivers.

· Responsible for follow-up communications to customers to ensure job was completed to customer satisfaction.

· Dispatchers should be professional in communicating to all customers, regardless of how busy it is, and /or how late the calls come in.

· Be aware of where drivers are at all times.

· Generating and maintaining a master list of all routes and trips.

· Assisting drivers with routing directions, delivery issues and communicating service requirements

· Ensuring route coverage if a driver is absent or unavailable

· Advising the customer of all changes in route, accidents, breakdowns, emergencies or any other event disrupting service

· Responding to customer and client emails

· Updating inbound reports in Excel

· Performs other duties and assignments as required.

· Track shipments from pick-up through delivery so that accurate, up-to-date information can be provided regarding any shipment, update on transportation system.

· Organizes and maintains hard copy and electronic documentation supporting order fulfillment, pricing, and contractual obligations.

· Active involvement with problem-solving of issues presented.

· Ensure equipment and driver’s hours are effectively utilized.

· Find loads on load-link to haul with either calling load-link clients or contacting personal contacts.

Experience

· 4-5 years of previous experience in Transportation/Logistics field

· Strong computer proficiency, especially with MS office

· Ability to cope with pressure/stress, work efficiently in a fast pace/high volume environment

· Highly organized and detail oriented

Job Types: Full-time, Permanent

Pay: $55,000.00-$70,000.00 per year

Benefits:

  • Dental care
  • Disability insurance
  • Extended health care
  • Life insurance
  • Paid time off

Experience:

  • dispatch: 4 years (preferred)

Work Location: In person

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