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Edmonton Medical Clinic jobs in Edmonton, AB

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    • You serve as a bridge between clinical expertise and personal decision-making, translating medical information into clear, personalized value.
    • View all LASIK MD jobs - Edmonton jobs - Clinic Advisor jobs in Edmonton, AB
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    • Ensuring smooth clinic daily flow and contributing to quality improvement initiatives.
    • The successful candidate will also share in supporting daily clinic set…
    • Working within clinic electronic medical records (EMRs), Specialist Navigators support referrals from initial review through submission, follow-up and…
    • Experience in a healthcare or medical office setting is preferred.
    • At Health Shared Services our mission is to provide a patient-focused, quality health system…
    • Assist the Doctor during Procedures: Provide medical assistance for various surgical techniques.
    • Inventory medical products and supplies and ensure adequate…
    • Strong skill set with electronic medical recording (EMR/Connect Care).
    • As an Administrative Support IV, you will be the first point of contact clients have with…
    • Post secondary certificate in medical/business/office administration or equivalent.
    • This role with duties, as assigned, supporting clinical programs.
    • Experience in healthcare database systems and electronic medical records is an asset.
    • Permanent Full-Time 1.0 FTE (37.5 hours/week).
    • You have an interest in the medical field and have a passion for delivering excellent customer service.
    • You will hold a permanent, full-time position, working…
    • Extensive medical office experience with knowledge of medical terminology and hospital procedures.
    • Supervise daily clinic operations, ensuring adherence to…
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    • This position plays a key role in helping to foster a patient and family centered care delivery within a team environment by utilizing technology to facilitate…
    • Perform data entry and billing in accordance with clinic procedures.
    • Previous experience in a physiotherapy or multidisciplinary healthcare clinic is considered…
    • Working collaboratively with other clinic teams, you’ll provide a warm and welcoming experience for patients from arrival through departure, checking in…
    • Preferred: Experience in a medical receptionist or other office work, and familiarity with medical terminology, electronic medical records, Healthquest and…
    • Maintain electronic medical records (Med Access).
    • Knowledge of medical terminology and Alberta Health Care billing.
    • Med Access experience is an asset*.
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Job Post Details

Clinical Patient Advisor
LASIK MD
·
3.8
Edmonton, AB T6N 1J2
Part-time
Apply on company site

Job details

Pay information not provided
Employee assistance program
Part-time
Monday to Friday
Edmonton, AB T6N 1J2

Full job description

See if you are our next:

CLINICAL PATIENT ADVISOR (CLINICAL COUNSELOR)

Working in a LASIK MD clinic (an affiliated entity of Vision Group) is to help improve people's eyesight. It is having the feeling of a mission accomplished and a job well done. It is seeing happiness in the eyes of patients and realizing that you have changed the way they see life. All of this can be achieved while having the opportunity to build a stable and rewarding career that meets your full potential.

Join our team, where our Great Place to Work® certification represents our commitment to creating a supportive and inclusive culture for every member of our organization.

This posting is intended to build a talent pipeline for anticipated future opportunities. There is currently no existing vacancy for this position.

A look at your benefits

  • You are eligible to receive a bonus.
  • You have a permanent part-time position (20hrs p/week). Please note that weekly hours are based on operational needs, may vary, and are not guaranteed.
  • You benefit from a free LASIK surgery, 3 weeks of vacation, 3 sick days, 1 floater & 1 wellness day.
  • You benefit from an employee assistance program.
  • You have a group RRSP with an employer contribution.
  • You work with experts in Ophthalmology & you can count yourself as a team member of one of Canada’s Best Managed Companies.
Your tasks at a glance
  • You support patients throughout their journey, play a key role in their decision-making process, and contribute to clinic growth.
  • You meet with prospective patients immediately following their pre-operative assessment and clarify information received from the medical team.
  • You serve as a bridge between clinical expertise and personal decision-making, translating medical information into clear, personalized value.
  • You clearly and transparently present vision correction options, benefits, and financial aspects.
  • You help patients navigate their decision with clarity, compassion, and confidence while adapting your communication to their mindset, concerns, and motivations.
  • You guide patients through pricing options and payment methods, book surgery dates, and coordinate logistics.
  • You maintain accurate patient records and ensure compliance with all required standards.
  • You maintain a high rate of patient follow-through to treatment through trust-building strategies and proactive, personalized follow-ups.
  • You record short, personalized video messages, voice messages, or calls as reminders or warm touchpoints to improve treatment follow-through, as required.
  • You support the organization’s Risk Management program by identifying and promptly reporting patient safety concerns, incidents, or potential risks to clinic management, to assist in the organization’s overall efforts to identify, report, and mitigate risks.
A clear view of your assets
  • You have a broad background in customer service or retention in a relevant industry such as cosmetics, retail, banking, insurance, travel sales, restaurants, gyms, etc.
  • Your experience as an account manager or sales representative is considered an asset.
  • You have the desire to succeed while helping customers achieve their goals.
  • You are organized, results-oriented, self-disciplined, and have excellent prioritization, time management, and problem-solving skills.
  • You have excellent communication skills in English (written & language proficiency).
  • You are comfortable traveling to other clinics for training (and/or) work (expenses covered by Vision Group).
  • Schedule: You have flexible availability from Monday to Friday, between 8:30 am and 5:00 pm and occasional Saturdays on rotation basis between 8:30 AM – 5:00 PM.

From our point of view

If you think you are the right candidate for this position and are ready to join a passionate and dedicated team, apply now.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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