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    • 5 years’ equivalent practical experience in ecommerce operations or digital site management.
    • Experience in retail, direct-to-consumer, or consumer goods…
    • View all Miele jobs - Vaughan jobs - E-Commerce Specialist jobs in Vaughan, ON
    • Salary Search: Ecommerce Operations Specialist salaries in Vaughan, ON
    • See popular questions & answers about Miele
    • Define and maintain the ecommerce product roadmap in collaboration with stakeholders that align to business objectives.
    • 3 weeks of paid vacation per year.
    • Experience with working ecommerce or content management systems.
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    • This vacancy is a full-time, permanent opportunity.
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    • As Carter's expands its digital channels, we're seeking a collaborative, customer-focused Senior Site Merchandising Specialist with an analytical mindset.
    • Schedule:* Full-time availability, Monday–Friday, 9:00 AM–5:00 PM Eastern Time.
    • Compensation:* $4000 to $6000 CAD per month, depending on qualifications, plus…
    • The e-Commerce Senior Specialist is responsible for operating Samsung.com e-Commerce channel.
    • This includes planning and execution of e-Commerce site…
    • Develop, execute, and analyze comprehensive test cases for our eCommerce applications.
    • Cultivate a deep understanding of our application portfolio—knowing their…
    • We are seeking a passionate eCommerce Content Specialist with a strong understanding of online retail and a keen eye for digital strategy.
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    • Relevant du gestionnaire numérique et web, la personne recherchée sera responsable de la gestion et de l’optimisation de l’écosystème numérique de Lassonde,…
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Job Post Details

Ecommerce Operations Specialist
Miele
161 Four Valley Drive, Vaughan, ON
$70,000–$80,000 a year
Full-time
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Job details

$70,000–$80,000 a year
Full-time
161 Four Valley Drive, Vaughan, ON

Full job description

Your Responsibilities

  • You will be responsible of the day-to-day website operations, issue resolution, and implementation
  • For Website Operations & Maintenance you will:
    • Product activation/deactivation requests
    • Spec sheet uploads/removals
    • Category configurations (pre-sale, discontinued flags, mappings)
    • MEC page updates and maintenance
  • For Issue Resolution & Troubleshooting you will:
    • First line of support for:
      • Order issues (ASW, duplicate transactions, Flexity bugs)
      • Voucher issues
    • Manage and resolve CARL tickets
    • Coordinate fixes with WhiteCap
  • For Agency Coordination (Execution Layer) you will:
    • Translate requirements into tickets for WhiteCap
    • Follow up on bug fixes and deployments
    • Validate fixes before escalation
  • For Promotions & Campaign Execution you will:
    • Set up and QA promotions
    • Ensure correct pricing, timing, and visibility
  • For Tool & Platform Maintenance you will:
    • Maintain (Emplifi / Virtual Consultation, Appointedd scheduling tool, Mila chatbot (basic training updates)
    • Support tracking implementation testing cycles
  • For SEO & Content Execution you will:
    • Implement SEO recommendations
    • Handle technical fixes (via WhiteCap)

What we are looking for

  • Bachelor’s degree in business, Ecommerce, Marketing, Digital Commerce, Communications, Information Systems, or a related field preferred
  • 5 years’ equivalent practical experience in ecommerce operations or digital site management
  • Experience in ecommerce, digital operations, website administration, online merchandising, or a similar execution-focused role
  • Experience in retail, direct-to-consumer, or consumer goods ecommerce
  • Ability to manage product activations, deactivations, category changes, and content/specification updates
  • Clear communicator who can translate business needs into actionable tickets
  • Collaborative and comfortable working across internal teams and external partners

The salary range for this position is $70,000 to $80,000 annually. This range is a guideline and may not reflect your exact offer. Factors that will be considered when extending an offer include but are not limited to education, experience, relevant skills, and alignment with market data.

$70,000-$80,000
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