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Job Post Details

Front Desk Receptionist - job post

Performance Recovery Therapy Inc.
2100 Ellesmere Road, Scarborough, ON M1H 3B7
$18 an hour - Part-time

Job details

Pay

  • $18 an hour

Job type

  • Part-time

Location

2100 Ellesmere Road, Scarborough, ON M1H 3B7

Benefits

Pulled from the full job description

  • Casual dress
  • Company events
  • On-site parking

Full job description

Job Summary

We are seeking an energetic and detail-oriented Front Desk Receptionist to be the welcoming face of our organization. You will manage front desk operations, re-booking patients, billing patients, provide exceptional customer service, and support administrative functions to ensure smooth daily operations. Your positive attitude and organizational skills will help create a professional and friendly environment for clients, visitors, and team members alike.

Pay: $18.00 per hour

Schedule

  • Part-time, 3-4 days per week
  • Weekdays: 8:00 am - 3:00 pm
  • Saturday: 9:00 am - 3:00 pm
  • Must be able to drive between both of our locations (Scarborough: 120-2100 Ellesmere Rd, East York: 14-1400 O'Connor Drive)

Duties

  • Greet patients, clients, and staff with professionalism and warmth, ensuring a positive first impression.
  • Direct calls efficiently using proper phone etiquette.
  • Schedule and manage appointments using JaneApp
  • Process patient payments and handle end-of-day reconciliation.
  • Bill insurance providers and manage direct billing, claims, and insurance documentation.
  • Assist with patient check-in/out and related front-desk clinic procedures.

Requirements

  • Reliable and punctual, with strong attendance.
  • Previous customer service experience required.
  • Previous front reception experience required.
  • Able to drive/work across both of our locations.
  • Knowledge of JaneApp software.
  • Experience billing insurance providers.
  • Comfortable taking and processing patient payments.

Skills

  • Excellent organizational skills with the ability to prioritize tasks efficiently in a fast-paced environment.
  • Demonstrated experience in customer service roles with a focus on professionalism and clear communication.
  • Familiarity with multi-line phone systems and phone etiquette to handle inquiries effectively.
  • Clerical experience in a medical office setting.
  • Experience with insurance billing and payment processing in a clinic or healthcare setting an asset.

Pay: $18.00 per hour

Benefits:

  • Casual dress
  • Company events
  • On-site parking

Ability to commute/relocate:

  • Scarborough, ON M1H 3B7: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • Are you able to drive to East York location (14-1400 O'Connor Drive)?
  • Are you able to work 3-4 days/week (8AM-3PM weekdays, 9AM-3PM Saturdays)?
  • Do you have experience using JaneApp Software?

Work Location: In person

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