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Desktop Support jobs in Manitoba

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    • Installation, service, and ongoing maintenance of office product equipment usually within the specified area in a timely and cost-effective manner.
    • Stellar phone presence - people can hear you smiling!
    • A High School diploma (or GED).
    • We’ll rely on you to listen to customers and use your technical knowledge…
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    • This position is available full-time or part-time.
    • Competitive salary starting from $4,337 - $6,413/month for new…
    • Experience using IT ticketing systems, providing remote support, and troubleshooting end-user devices, applications, printers, peripherals, and meeting room…
    • Provide technical support relating to desktop, laptop, printers, scanner configuration and mobile devices.
    • You will be rewarded with generous base pay, vacation…
    • Familiarity with client support tools and CRM systems.
    • . Document processes, configurations, and support procedures for knowledge sharing and compliance.
    • Provide advanced technical support to customers by diagnosing and resolving complex technical issues through phone, email, video call, or onsite support when…
    • Salaire concurrentiel allant de 4 337 $ à 6 413 $ par mois pour les nouvelles recrues qui s’enrôlent dans la Force régulière par la voie de l’enrôlement direct.
    • 1–3 years of experience in business systems, software support, data or sales operations, product support, or a related field (co-op experience considered).
    • Conduct functional testing and maintain documentation to support new solution readiness.
    • The ideal candidate brings strong application knowledge,…
    • Collaborate with technical support groups to create supporting documentation to deliver first line support or resolution.
    • Provides 24x7 on-call support.
    • Installing Computer Hardware, not limited to laptops, laptop docks, monitors, printers, multimedia devices, network devices and Desk Phones.
    • Provide tier 2/3 technical support and escalation assistance when required.
    • Effective communication and interpersonal skills across in-person, phone, and…
    • Facilitates customization changes per branch (basic report configuration, client information fields customization, etc.).
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Job Post Details

Toshiba Tec Canada Business Solutions Inc. logo

Field Service Representative - job post

Toshiba Tec Canada Business Solutions Inc.
3.1 out of 5 stars
Winnipeg, MB
From $47,000 a year - Permanent, Full-time

Job details

Pay

  • From $47,000 a year

Job type

  • Permanent
  • Full-time

Shift and schedule

  • Monday to Friday

Location

Winnipeg, MB

Benefits

Pulled from the full job description

  • Mileage reimbursement
  • Tuition reimbursement
  • Paid time off
  • Vision care
  • Dental care
  • Life insurance
  • Employee assistance program

Full job description

Toshiba Tec Canada Business Solutions Inc. is a subsidiary of Toshiba Tec Corporation, a global leader in office printing and retail solutions. Toshiba Tec Canada Business Solutions Inc. has offices across Canada to support our customers with world-class service. We empower our people to provide personalized services and solutions to help businesses express their ideas and information.

Do you want to solve business problems? Help companies enhance their productivity?

We would like to invite you to become a part of our Technician Team:

Responsibilities:

· Installation, service, and ongoing maintenance of office product equipment usually within the specified area in a timely and cost-effective manner

· Achieves expected productivity levels associated with assigned workload and level of experience

· Provide excellent on-site service calls by promoting and maintaining a high level of customer satisfaction with Toshiba service and products

· Hours of work will be 8:00am – 4:30pm, Monday to Friday

Qualifications:

· Demonstrates technical trouble-shooting abilities

· Proficient technical skills and aptitude

· Strong customer service skills (verbal and written) and the ability to follow up to ensure closure of all issues

· Must be a team player

· PC Application and or Networking fundamentals

· Possess a valid driver’s license and own a car

· Training Available

We offer a competitive base salary, car mileage reimbursement and a bonus program to celebrate the employee’s success. Toshiba’s Benefits include health, dental and pension plan. We offer comprehensive training, to guarantee your success.

Job Types: Full-time, Permanent

Pay: From $47,000.00 per year

Benefits:

  • Commuter benefits
  • Company pension
  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance
  • Paid time off
  • Tuition reimbursement
  • Vision care

Language:

  • English (required)

Work Location: On the road

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