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Desktop Support jobs in Edmonton, AB

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    • Understanding of basic networking concepts (DNS, DHCP, firewalls).
    • Strong troubleshooting skills and ability to work independently.
    • Manage organizational hardware standards, access policies, and ITSM support processes.
    • This role involves developing and implementing IT policies and procedures…
    • Diagnose and resolve end-user IT issues, PC hardware problems, computer peripherals, mobile devices, internet connectivity, configurations, printers, and…
    • A 6-week onboarding training and development program along with a 6-month mentoring program for new employees.
    • A high-school diploma is required.
    • Install, configure, maintain, and troubleshoot desktops, laptops, printers, phones, and other IT equipment.
    • Provide technical support to employees for hardware,…
    • User support response and resolution times.
    • Provide Tier 1 support for Business Central users.
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    • IT support: 5 years (required).
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    • Understanding of computer hardware assembly and setup (includes but not limited to BIOS setup, Windows installation / automation, device interfaces).
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    • Understanding of computer hardware assembly and setup (includes but not limited to BIOS setup, Windows installation / automation, device interfaces).
    • Contribute to the development and continuous improvement of NOC Standard Operating Procedures (SOPs) and technical documentation.
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    • Provide technical support relating to desktop, laptop, printers, scanner configuration and mobile devices.
    • You will be rewarded with generous base pay, vacation…
    • PC skills, basic electronic skills, and some specific hardware and operating system familiarity.
    • Overtime available at time and a half.
    • Employee Assistance Program to support you and your family;
    • This role ensures the secure, efficient, and compliant management of endpoint devices throughout…
    • Employee Assistance Program to support you and your family;
    • No phone calls or agencies, please.
    • IT provide support to a group of lawyers and all members of the…
    • Experience with remote user support and troubleshooting.
    • Perform local troubleshooting at our main office and remote support to our retail stores.
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Job Post Details

Network Systems Administrator - Senior - job post

Space Race Cannabis
West Edmonton, AB
$59,000–$69,000 a year - Permanent, Full-time

Job details

Pay

  • $59,000–$69,000 a year

Job type

  • Permanent
  • Full-time

Shift and schedule

  • Monday to Friday

Location

West Edmonton, AB

Benefits

Pulled from the full job description

  • Discounted or free food
  • Casual dress
  • Wellness program
  • On-site parking

Full job description

Full job description

About Space Race:
Space Race is a tech-forward company focused on operational efficiency and scalable systems. We’re seeking an IT Systems Administrator to manage internal technology operations, support our growing team, and maintain secure, reliable infrastructure.

Key Responsibilities:

  • Maintain and troubleshoot internal platforms including Make.com, DocParser, and Odoo
  • Set up laptops and accounts for new employees (Windows and macOS)
  • Manage user accounts in Google Workspace and Microsoft 365
  • Enroll and manage mobile devices using Apple-compatible MDM solutions
  • Provide technical support for hardware, software, and cloud services
  • Maintain and troubleshoot local office network (routers, switches, Wi-Fi)
  • Monitor network security and ensure consistent performance
  • Manage local surveillance camera system, including storage and access
  • Apply updates, patches, and IT security best practices
  • Document IT procedures, assets, and workflows

Qualifications:

  • 2 to 5 years of experience in IT support or systems administration
  • Proficiency with Google Workspace and Microsoft 365 admin tools
  • Experience with Apple device management solutions
  • Understanding of basic networking concepts (DNS, DHCP, firewalls)
  • Strong troubleshooting skills and ability to work independently

Nice to Have:

  • Experience with Odoo or similar ERP systems
  • Familiarity with automation tools like Make.com or Zapier
  • Exposure to video surveillance or physical security systems

What We Offer:

  • Competitive salary
  • Flexible and supportive team environment
  • Opportunity to build and improve IT operations at a growing company
  • Work with modern tools and technologies

Apply today to be part of Space Race’s technology backbone!

Job Type: Full-time

Pay: $59,000.00-$69,000.00 per year

Schedule:

  • Monday to Friday

Job Types: Full-time, Permanent

Pay: $59,000.00-$69,000.00 per year

Benefits:

  • Casual dress
  • Discounted or free food
  • On-site parking
  • Wellness program

Work Location: In person

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