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Desktop Support Technician jobs in Toronto, ON

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    • Oversee junior technicians for quality purposes.
    • Support the technical needs of production: system…
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    • Receive working exp on well-known brand computers, laptops and tablets.
    • Bi-weekly payment through direct deposit.
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    • Customer support: 1 year (preferred).
    • Proven work experience as a customer service support agent.
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    • Proven customer support experience in the IT industry.
    • Previous experience providing remote support is a definite asset.
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    • Provide end-to-end support for Linux desktop and laptop environments.
    • Act as a senior escalation point for desktop support-related issues and provide mentoring…
    • Previous technical support experience or customer service experience.
    • You would rather spend most of your time on challenging issues rather than handling simple…
    • Willing to travel to customer sites and offer training support as necessary;
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    • Install cable supports, pathways, and containment systems as required.
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Job Post Details

Senior Computer Assembly Technician - job post

New Era Electronics
Vaughan, ON
$70,000–$80,000 a year - Permanent, Full-time
Responded to 51-74% of applications in the past 30 days, typically within 3 days.

Job details

Pay

  • $70,000–$80,000 a year

Job type

  • Permanent
  • Full-time

Location

Vaughan, ON

Full job description

Duties and Responsibilities:

  • Support the technical needs of production: system assembly, testing and burn in, software imaging / deployment
  • Configure and build working prototypes for industrial customers
  • Maintain inventory and interface with shipping/receiving dept.
  • Troubleshooting of systems, sub-assemblies and RMAs.
  • Technical aid during the sales process, including but not limited to interfacing with customers and sales people on design and products
  • Maintain quality processes and continuously improve processes
  • Documenting and updating build procedures.
  • Answer questions and provide support for junior technicians
  • Oversee junior technicians for quality purposes
  • Continually learn new technology in order to better serve the customer

Basic Qualifications:

  • College Diploma (Computer Technology, Electrical Engineering, Computer Engineering) or equivalent experience
  • 5+ Years experience in Computer Assembly & Repair
  • Experience with deployment of Windows IOT, Windows Pro and Ubuntu.
  • Experience with computer hardware and circuit boards
  • Ability to identify and act on problems
  • Strong communicative ability and ability to work in a team
  • Ability to adapt knowledge to suit the needs of a multitude of industries.

About New Era Electronics:

New Era Electronics is a distributor and system integrator of Industrial Computers. We have been in business for over 20 years, have a competent sales staff who know their product, and a technical team that specializes in the design and assembly of embedded computers and embedded computing components. Our customers are Industrial OEMs and fall into several different industries such as Military, Medical, Digital Signage, and Industrial Automation.

We have an accent on good service and customization, at competitive pricing. This gives us a very discernible edge over our competitors and endears us to our customers and manufacturers.

The office setting is open and cooperative. New Era Electronics, despite having exact procedures for the servicing of customers and assembly of product, operates in a manner that contrasts with the inflexible bureaucratic manner of larger corporations. The New Era team works cooperatively, utilizing the full experience and skillset that each staff member has to offer to continually improve as a company. This allows us to operate quickly, and is the major factor in our speed of growth year after year.

Job Types: Full-time, Permanent

Pay: $70,000.00-$80,000.00 per year

Experience:

  • Computer Assembly & Repair: 5 years (required)

Licence/Certification:

  • Driver's License (required)

Work Location: In person

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