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Desktop Support Technician jobs in Edmonton, AB

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    • You’ll manage daily technical tasks, troubleshoot routine issues, and handle essential in-person verifications.
    • Installation, service, and ongoing maintenance of office product equipment usually within the specified area in a timely and cost-effective manner.
    • 2 to 5 years of experience in IT support or systems administration.
    • Provide technical support for hardware, software, and cloud services.
    • Provide technical support for machines and Internet connection.
    • Identify, evaluate and select quality potential customers in collaboration with the line manager…
    • You will be responsible for handling incidents and requests (Level 1 support tickets) to assist customers providing fast, courteous, and efficient service to…
    • Escalate calls to senior technical support technicians when required.
    • At least 1-year practical experience in a technical support position or recent technical…
    • Use strong communication and interpersonal skills to provide excellent support to end-users and ensure customer satisfaction.
    • Assist users with service/support issues and provide technical sales support.
    • Responsible for repairing, installing, maintaining, troubleshooting, and upgrading…
    • Utilize our RMM (Remote Monitoring and Management) System to help support and maintain a several hundred Windows workstations/servers.
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    • Handle after-sales support, including returns and exchanges.
    • Upon request, Canada Computers & Electronics will provide reasonable accommodation for disabilities…
    • Provide on-site and remote support for end users across desktops, laptops, and mobile devices.
    • Provide on-site and remote support for end users across desktops,…
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    • Handle after-sales support, including returns and exchanges.
    • Upon request, Canada Computers & Electronics will provide reasonable accommodation for disabilities…
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    • Provide sales support and technical guidance.
    • Upon request, Canada Computers & Electronics will provide reasonable accommodation for disabilities to support…
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    • Provide sales support and technical guidance.
    • Upon request, Canada Computers & Electronics will provide reasonable accommodation for disabilities to support…
    • Work with vendor support on behalf of our team support issues reach a resolve.
    • This role involves developing and implementing IT policies and procedures,…
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Job Post Details

Tech Support - job post

MindEmi Commerce & Marketing LLC
Edmonton, AB
$15.59–$33.99 an hour - Full-time, Contract

Job details

Pay

  • $15.59–$33.99 an hour

Job type

  • Contract
  • Full-time

Location

Edmonton, AB

Full job description

About the Team: We are a lean, resourceful startup operating in specialized alternative markets. Our success is built on systems that run smoothly because we pay attention to the details others miss. We need a reliable "steady hand" to join our team and ensure our daily operations stay on track.

The Role: As our Technical Support Specialist, you aren’t just following a script, you are the guardian of our workflow. You’ll manage daily technical tasks, troubleshoot routine issues, and handle essential in-person verifications. If you enjoy solving practical problems and thrive in a structured, high-trust environment, this is for you.

Your Impact:

  • Consistency: Execute checklists and procedures with total accuracy.
  • Integrity: Monitor account statuses and balances to ensure system health.
  • Support: Resolve routine technical glitches and document outcomes.
  • Presence: Handle daily local travel for on-site setup and verification.

What We’re Looking For:

  • A tech-savvy individual who is comfortable with browser-based tools and online platforms.
  • Someone who stays calm when a workflow becomes time-sensitive.

Pay: $15.59-$33.99 per hour

Work Location: In person

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