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Delivery jobs in Etobicoke, ON

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    • Coordinate and dispatch cross-border shipments, ensuring timely pickups and deliveries.
    • Work collaboratively with internal teams to optimize routes, reduce…
    • Support multilingual customers by providing bilingual assistance in English and Spanish to ensure inclusive service delivery.
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    • Prior experience in delivery or logistics.
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    • Carry out deliveries based on assigned route.
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    • Prepare and update vehicle availability schedules, ensuring timely deliveries and pickups.
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    • This vital role involves safely transporting supplies, equipment, and materials to support our expanding educational initiatives.
    • Assist on moves, pickups and deliveries.
    • Job Types: Full-time, Permanent.
    • Mississauga, ON L4T 3Y8: reliably commute or plan to relocate before starting work (…
    • Maintain accurate deliveries and ensure all stops are completed as directed.
    • Deliver product using a dolly and follow specific delivery instructions at each…
    • Ability to perform heavy lifting and physical tasks regularly throughout the workday.
    • *Conduct thorough safety inspections of vehicles and delivery equipment…
    • This role involves operating commercial trucks over long distances, ensuring timely and safe delivery of freight across various regions.
    • Top $$ hourly and mile rate.
    • Clean Driver Abstract and CVOR.
    • Must have minimum 1 years of AZ/CLASS 1 driving experience.
    • AZ driving: 1 year (required).
    • Position: Brampton; Part-time weekends; Saturday and Sunday Afternoon shift; 7pm start; 10-12hr shifts.
    • 1 year verifiable AZ Tractor & Trailer LOCAL driving…
    • Complete deliveries and pickups before the cut-off time.
    • Obtaining proof of pickup and deliveries using mobile device and hard copy.
    • Average 5-15 calls a day.
    • Experience operating trucks for commercial deliveries.
    • Shipper/Truck Driver* position based in plays a vital role in ensuring timely delivery of our products…
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Dispatcher / Customer Service Representative - Western Canada & Cross Border
Mississauga, ON L4W 1J2
$40,000–$70,000 a year
Permanent, Full-time

Job details

Here’s how the job details align with your profile.

Pay

$40,000–$70,000 a year

Job type

Permanent
Full-time

Benefits

Pulled from the full job description
Paid time off
Vision care
Dental care
Disability insurance
Extended health care
On-site parking

Full job description

Overview
We are looking for a Dispatcher/Customer Service Representative (CSR) with expertise in Western Canada and Cross-Border freight operations to join our growing team. This role is crucial for ensuring seamless communication, efficient logistics management, and superior customer satisfaction. The ideal candidate will be a highly organized, detail-oriented professional with a strong background in dispatching and customer service within the transportation industry.

Responsibilities

  • Coordinate and dispatch cross-border shipments, ensuring timely pickups and deliveries.
  • Utilize Transportation Management Systems (TMS) to monitor, track, and document shipments accurately.
  • Collaborate with 3PL providers, drivers, and internal operations teams to resolve delivery delays, route issues, and other logistical challenges.
  • Respond promptly and professionally to customer inquiries via phone and email.
  • Maintain and update shipment data, ensuring accuracy in all customer records and operational systems.
  • Analyze client needs and provide tailored solutions for freight logistics to improve overall service efficiency.
  • Manage cross-border documentation to ensure compliance with transportation regulations.
  • Resolve customer complaints or escalations effectively while maintaining a professional demeanor.
  • Work collaboratively with internal teams to optimize routes, reduce costs, and improve delivery performance.

Experience

  • Minimum 2+ years of experience in Dispatching or Customer Service roles within the transportation and logistics industry.
  • Solid understanding of Western Canada and Cross-Border freight operations.
  • Proficiency in using Transportation Management Systems (TMS) to monitor and manage shipments.
  • Strong ability to multi-task and prioritize in a fast-paced, high-pressure environment.
  • Exceptional verbal and written communication skills with strong phone and email etiquette.
  • High attention to detail and proficiency in data entry.
  • Experience with SyteLine software or similar systems is a strong asset.
  • Bachelor’s Degree or equivalent work experience is required.
  • Ability to work both independently and collaboratively within a team.

Join us in delivering outstanding service that keeps our customers coming back!

Job Types: Full-time, Permanent

Pay: $40,000.00-$70,000.00 per year

Benefits:

  • Dental care
  • Disability insurance
  • Extended health care
  • On-site parking
  • Paid time off
  • Vision care

Ability to commute/relocate:

  • Mississauga, ON L4W 1J2: reliably commute or plan to relocate before starting work (required)

Education:

  • Bachelor's Degree (required)

Experience:

  • Dispatch/CSR: 2 years (required)

Work Location: In person

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