Skip to main content
Post your resume and find your next job on Indeed!

Customer Service Manager jobs in Edmonton, AB

Sort by: -
    • Support the Store Manager in supervising the sales team (6 sales associates), ensure adherence to customer service standards, and guide employees in their daily…
    • Exceptional communicator, presenter and customer service oriented.
    • Previous experience managing a competitive territory with an established network to call upon…
  • View similar jobs with this employer
    • Ability to oversee and provide customer service leadership, training, and coaching, for all store employees.
    • We are committed to ensuring our employees receive…
    • Coordinate with sales representatives, branches, warehouses, and other departments to address customer needs, manage priorities, resolve operational issues, and…
    • Maintain project status reporting and present updates to management and senior leadership.
    • Participate in project meetings and contribute to decision-making.
  • View similar jobs with this employer
    • Ability to oversee and provide customer service leadership, training, and coaching, for all store employees.
    • We are committed to ensuring our employees receive…
    • Support and lead customer loyalty and reward programs.
    • Oversee employee performance, providing mentorship, coaching and identifying areas of concern as required…
    • Proven leadership skills with the capability of developing and motivating employees.
    • Addresses employee issues/conflicts and provides feedback, coaching and…
    • The ideal candidate will be and experienced and motivated sales manager with a proven track record in sales leadership, the ability to coach, hold the team…
    • Handle customer service issues promptly to ensure high customer satisfaction levels.
    • This role involves ensuring exceptional customer service and driving sales…
  • View similar jobs with this employer
    • Ability to oversee and provide customer service leadership, training, and coaching, for all store employees.
    • We are committed to ensuring our employees receive…
    • Excellent customer service and communication skills.
    • This position requires a hands-on leader who is comfortable working alongside employees while overseeing…
    • This is a high-impact leadership role for a proven retail professional looking to take ownership of a complex operation and make a real difference in a Northern…
    • Encourages and maintains a culture that values excellent customer service to all customers through effective training, supervision, coaching and performance…
  • View similar jobs with this employer
    • A strong focus on customer service and consistently maintaining customer service levels.
    • This includes payroll, Report 51, boot repairs, staff purchases, and…
Get email updates for the latest Customer Service Manager jobs in Edmonton, AB

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

People also searched:

customer success manager
customer service supervisor
retail manager
customer service team lead
service advisor
service truck
store manager
supervisor
operations manager
restaurant manager

Career Resources:

Job Post Details

Le Creuset logo

Assistant Store Manager - Edmonton - job post

Le Creuset
3.5 out of 5 stars
Edmonton, AB
Full-time
You must create an Indeed account before continuing to the company website to apply

Job details

Job type

  • Full-time

Shift and schedule

  • Weekends as needed
  • Holidays

Location

Edmonton, AB

Full job description

Location: EDMONTON, CANADA

Employment Type: FULL TIME, ONSITE

About Le Creuset

At Le Creuset, every dish begins with a story - and every story begins with people. Since 1925, we’ve brought generations together around the table, transforming everyday meals into cherished memories. Our legacy is built on colour, craft, and a deep passion for innovation - shaped as much by our iconic products as by the people who bring them to life. We’re not just creating cookware; we’re creating moments that last a lifetime. If you’re inspired by heritage, driven by creativity, and ready to shape the future of the kitchen, we’d love to welcome you into our story.

The Recipe for Success: Role Summary

We are looking for an Assistant Store Manager for a permanent position, preferably full-time, for our Le Creuset signature store in Edmonton.
Your primary role will be to support the Store Manager in the daily operations of the store.

In partnership with the Store Manager, you will be responsible for supporting the recruitment, training, and development of staff, while ensuring that overall sales targets are met — including your own!

Why Join Our Table?

At Le Creuset, you will find your seat at our table, which is a colorful as our cookware and rich in history. Our table is grounded in our values: Passion, Integrity, Excellence, Innovation and Teamwork.

Every talent will add flavor. Every idea brings color. And every day is a chance to create something that lasts. With the passion you bring, you become part of a timeless legacy, one that brings people together around food, stories, and meaningful shared moments.

Our Ingredients:

  • Generous employee discount: How much space do you have in your kitchen? Seriously.

  • Paid sick and personal days.

Ingredients:
What's on your daily menu?

  • Support the Store Manager in supervising the sales team (6 sales associates), ensure adherence to customer service standards, and guide employees in their daily tasks.

  • Advise and assist customers in-store, provide a personalized shopping experience, contribute to customer loyalty, and manage cash register transactions (sales, exchanges, returns, gift cards).

  • Monitor KPIs and sales performance on a daily basis, and prepare daily sales reports.

  • Oversee store operations: receive merchandise, restock, manage inventory control, follow up on emails, coordinate training, and maintain store cleanliness to ensure a welcoming environment.

  • Take ownership of new collections and product lines, ensure the team is confident with product messaging, and continuously improve selling techniques and product knowledge.

  • Ensure store opening and closing procedures: activate the POS system, prepare the sales floor, and set up product displays and tables.

  • Support the Store Manager with employee scheduling and approval of work schedules.

  • Participate in semi-annual inventory counts.

  • Contribute during peak periods (holiday season, special events) and annual commercial operations.

The Perfect Blend:
Your ingredients for success

  • Minimum high school diploma or equivalent.

  • At least 2 years of training and experience supporting store management or in a similar retail position.

  • Knowledge of sales techniques and understanding of retail performance indicators (KPIs).

  • Familiarity with cash handling procedures and store opening/closing processes.

  • Ability to learn quickly.

  • Ability to lift and move heavy items weighing up to 50 lbs (approximately 23 kg).

  • Availability to work a flexible schedule, including evenings, weekends, and holidays.

  • Strong organizational skills, attention to detail, and ability to work independently.

Ready to Stir Things Up?

Apply now and help us create exceptional experiences, one customer at a time.

#LCRT1

Diversity and Inclusion Statement

We welcome applications from all qualified candidates, regardless of gender, age, disability, sexual orientation, religion or belief, marital or civil partnership status, race, ethnic or national origin. We are committed to creating an inclusive workplace where everyone feels valued, respected, and empowered to reach their full potential.

Let Employers Find YouUpload Your Resume