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Customer Service Advisor jobs in Calgary, AB

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    • Managing online customer reviews and reaching out to dissatisfied customers for troubleshooting;
    • Other customer support tasks assigned by the company.
    • Be the first point of contact—welcome customers and understand their service needs.
    • Educate customers on maintenance and manufacturer recommendations.
    • Provide excellent customer service and maintain relationships.
    • Engage with potential customers and present services clearly and persuasively.
    • Interact with customers to ensure customer service expectations are met or exceeded.
    • Recommend tires and service work to customers.
    • These firms are looking for candidates with Sales or Customer Service Representatives (CSR) backgrounds to represent their clients to raise acquisitions.
    • Background in marketing, customer acquisition, or community outreach.
    • Provide exceptional service to donors, ensuring every interaction is positive and…
    • You are sales-minded and service-proud.
    • Automotive mechanical knowledge or prior service advising experience will absolutely help, though integrity, drive, and…
    • Service advisor: 2 years (preferred).
    • Discuss repair requirements and answer inquiries from our customers.
    • The position must possess basic truck knowledge and a…
    • You have at least 6 months of customer service experience and you understand the value of coaching / feedback.
    • You’re at least 18 years of age.
    • Experience in an automotive dealership environment; service or internal advisor experience preferred.
    • Proficiency with dealership management systems (DMS) and…
    • Previous experience in an automotive service or customer service role; dealership experience preferred.
    • Provide regular updates to customers and maintain…
    • The JUNIOR SERVICE ADVISOR is responsible for accurately identifying and verifying a customer’s needs, and providing professional, courteous, and positive…
  • View similar jobs with this employer
    • Minimum of 1 year of experience in a customer service or customer-facing role.
    • The CSR will be responsible for providing outstanding service to our customers by…
    • Follow up with customers to ensure satisfaction and maintain customer loyalty.
    • Ability to work in a fast-paced customer service focused environment, while…
    • Previous customer service or call center experience preferred.
    • Maintain detailed records of customer interactions.
    • Must be 18 years or older.
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Job Post Details

Customer Service Representative - job post

Deling Innovations CA Limited
Calgary, AB T2P 0P7•Hybrid work
$3,000–$3,200 a month - Full-time

Job details

Pay

  • $3,000–$3,200 a month

Job type

  • Full-time

Location

Calgary, AB T2P 0P7•Hybrid work

Benefits

Pulled from the full job description

  • Paid time off
  • Work from home
  • Flexible schedule

Full job description

Located in Calgary, Deling Innovations CA Limited is a wholly owned subsidiary of the Deling Innovations group, serving as our north American marketing and customer support center. We specialize in e-commerce, and operate under two globally recognized brands: the TurboAnt electric scooters are designed to meet the increasing demands of environmentally conscious consumers for comfortable, flexible and low-cost ways of urban travel; the HAVA brand offer innovative, technology-loaded and eco-friendly home appliances with superb portability, catering for the younger generation's desire for a simple yet animated life. The group has become a leading retailer and distributor of electric scooters and portable home appliances in the north American and European markets.

We are hiring a Customer Service Representative based in Calgary. In this role, the main job duties are listed below.

  • Assisting potential customers with product information and online order placement;
  • Online order processing, including fulfillment, verification, modification, cancellation, issuance of invoices, etc;
  • Assisting with returns and refunds in accordance with company policies;
  • Providing after-sales support in collaboration with the technical team;
  • Managing online customer reviews and reaching out to dissatisfied customers for troubleshooting;
  • Other customer support tasks assigned by the company.

The following experience and skills are required:

  • Bachelor's degree or equivalent;
  • One year of work experience or more;
  • Strong teamwork spirits, communication skills and problem-solving capabilities;
  • Empathy, patience and attention to detail;
  • Fluency in English and Chinese.

Pay: $3,000.00-$3,200.00 per month

Benefits:

  • Flexible schedule
  • Paid time off
  • Work from home

Education:

  • Bachelor's Degree (required)

Experience:

  • any working: 1 year (required)

Language:

  • Chinese (required)

Work Location: Hybrid remote in Calgary, AB T2P 0P7

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