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Customer Service Advisor jobs in Calgary, AB

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    • Service advisor: 1 year (preferred).
    • Greet customers promptly and professionally, determining their service needs.
    • Customer service: 1 year (preferred).
    • Sales, hospitality, or customer service experience is a plus but not required.
    • Clearly explain service features, pricing, and benefits to help customers make…
    • Provide excellent customer service and handle customer complaints in a professional manner.
    • Must be friendly, reliable and possess excellent customer service…
    • Be the first point of contact—welcome customers and understand their service needs.
    • Educate customers on maintenance and manufacturer recommendations.
    • High School Diploma or GED with 3 years customer service experience in a manufacturing environment or 2 Yr.
    • Coordinate customer orders with Sales staff and the…
    • Greeting and assisting all customers that enter the service area.
    • Engaging with customers and acting as liaison for the service department.
    • This role is essential to maintaining our operational efficiency and customer satisfaction across our diverse service portfolio.
    • Service advisor: 1 year (preferred).
    • Oversee and manage the service department.
    • Attend to guests through service order process.
    • Experience with PBS is an asset.
    • Support continuous improvement initiatives to enhance internal coordination and customer delivery timelines.
    • Previous experience in a collision repair centre,…
    • Provide exceptional customer service from vehicle drop-off through delivery.
    • Excellent communication, customer service, and problem-solving skills.
    • You are sales-minded and service-proud.
    • Automotive mechanical knowledge or prior service advising experience will absolutely help, though integrity, drive, and…
    • Maintain customer service records and follow up on upcoming service needs.
    • Experience in service and/or customer service roles is necessary.
    • Service advisor: 1 year (preferred).
    • Team player, attentive to details, customer service skills.
    • Customer service: 1 year (preferred).
    • Customer service background is a plus.
    • Ability to positively present API in customer facing situations.
    • In this role, the Airline Support Specialist processes…
    • Ensure strong customer retention through high-quality service delivery and issue resolution.
    • Employee vehicle and service program.
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Job Post Details

Automotive Service Advisor - job post

Radical Diesel Repair
3102 80th Avenue SE, Calgary, AB T2C 1J3
$25–$40 an hour - Permanent, Full-time
Responded to 75% or more applications in the past 30 days, typically within 1 day.

Job details

Pay

  • $25–$40 an hour

Job type

  • Permanent
  • Full-time

Location

3102 80th Avenue SE, Calgary, AB T2C 1J3

Benefits

Pulled from the full job description

  • Vision care
  • Dental care
  • Life insurance
  • Extended health care
  • On-site parking

Full job description

Job Overview
We are seeking a knowledgeable and customer-focused Service Advisor to join our dynamic team. The ideal candidate will possess a strong background in automotive repair and operations, with exceptional communication skills to effectively interact with customers and service technicians. As a Service Advisor, you will play a crucial role in ensuring customer satisfaction by accurately assessing service needs and providing clear information about repairs and maintenance.

Duties

  • Greet customers promptly and professionally, determining their service needs.
  • Document customer concerns and vehicle issues accurately for the service team.
  • Provide detailed explanations of repair services, including necessary maintenance and potential upselling opportunities.
  • Collaborate with technicians to ensure timely and accurate completion of services.
  • Handle cash transactions and maintain accurate records of payments.
  • Follow up with customers regarding service status and ensure they are informed throughout the process.
  • Maintain a clean and organized workspace, adhering to facility policies and procedures.

Experience

  • Previous experience as a Service Advisor or in a similar role within the automotive/diesel industry.
  • Strong mechanical knowledge to effectively communicate technical information to customers.
  • Proven sales skills with the ability to upsell services based on customer needs.
  • Excellent customer service skills, demonstrating patience and professionalism in all interactions.
  • Familiarity with cash handling procedures is essential.
  • A background in automotive and diesel repair is highly desirable.

Join us in providing exceptional service to our valued customers while advancing your career in the automotive industry!

Job Types: Full-time, Permanent

Pay: $25.00-$40.00 per hour

Benefits:

  • Dental care
  • Extended health care
  • Life insurance
  • On-site parking
  • Vision care

Flexible language requirement:

  • French not required

Experience:

  • service advisor: 1 year (preferred)
  • Customer service: 1 year (preferred)

Work Location: In person

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