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Criminal Investigations jobs in Vancouver, BC

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    • This is a specialized surveillance and investigation role, not a general security guard position.
    • Job Type:* Full-Time, Permanent.
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    • The incumbent must meet all background investigation requirements, including but not limited to, education, credit, litigation and criminal checks, as required…
    • Experience preparing, planning, and conducting investigations is an asset.
    • Provides advice and guidance to the Licensing Assessors, and with the other members…
    • Initiate, conduct, and oversee workplace investigations, including matters related to conduct, policy compliance, and resident safety.
    • Flexible work arrangements and a hybrid work model.
    • Possibility to purchase up to 5 extra days off per year.
    • Annual bonus target, based on the base salary, with…
    • Conduct investigations in a manner that makes strategic sense and that are coordinated with the client’s intent, seeking guidance from management as required.
    • Ability to articulate processes, investigation findings and educational material across all levels of the business.
    • Great problem solving and analytical skills.
    • Must cooperate with any health and safety investigations as needed.
    • The candidate must be capable of writing reports and providing solutions to deficiencies…
    • Conduct accident investigations and corrective actions are met.
    • Reporting to the Transportation Assistant Manager, the Operations Supervisor is responsible for…
    • Support investigations of incidents, accidents, and near-misses.
    • Experience with incident investigations, JHAs, inspections, and toolbox talks.
    • Conduct workplace investigations alongside People & Culture and senior leadership.
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Job Post Details

Loss Prevention Surveillance Operator - job post

Alite Security & Investigation Services
Vancouver, BC V6J 1C7
$25–$27 an hour - Permanent, Full-time

Job details

Pay

  • $25–$27 an hour

Job type

  • Permanent
  • Full-time

Shift and schedule

  • 8 hour shift
  • Rotating shift
  • Day shift

Location

Vancouver, BC V6J 1C7

Benefits

Pulled from the full job description

  • Paid time off
  • On-site parking

Full job description

Office Location: Downtown Vancouver

Job Type: Full-Time, Permanent

Shift Time: Day Shift, 8 hours. (Availability between 10:00am-12:00am)
4 week rotating schedule (1 weekend off per month with consecutive days off)

This is a specialized surveillance and investigation role, not a general security guard position. Candidates must bring proven experience in CCTV monitoring, Retail loss prevention/theft detection, incident reporting, and working with Law Enforcement. Applications without the required qualifications will not be considered.

We provide exceptional support to our client’s by monitoring their high-risk stores, ensuring a safe and secure environment for both customers and staff. We are seeking a dedicated and professional CCTV Support Operator to join our team, in either the Downtown office.

Job Description: As a CCTV Support Operator, you will play a key role in ensuring the safety and security of high-risk stores. Your primary responsibility will be to provide real-time support to store teams, particularly during critical incidents such as theft, threats, and physical violence. You will maintain regular communication with store personnel, monitoring activities through live CCTV feeds, escalating incidents through proper channels and connecting with Law Enforcement. Your ability to remain calm under pressure, communicate effectively, and handle unexpected situations will be essential to success in this role.

Key Responsibilities:

  • CCTV Monitoring: Continuously monitor store activities using live CCTV to detect and respond to incidents promptly.
  • Theft Detection and Prevention: Proactively identify instances of theft or shoplifting via CCTV, assessing the situation accurately and escalating as needed.
  • Effective Communication: Maintain regular communication with store teams, management, and Law Enforcement ensuring clear and professional direction.
  • Incident Review and Archiving: Review incidents captured on CCTV and accurately archive them into a case management platform, and sending detailed reports through proper channels.
  • Professionalism: Consistently demonstrate professionalism in all interactions and communications.
  • Ability to Handle Any Situation: Demonstrate the capacity to adjust and manage any challenges or unexpected events that may arise.
  • Computer Proficiency: Efficiently utilize various software applications and technological tools.

Qualifications:

  • Associates, Bachelors, or Certificates in Criminology, Cyber Security, Communications, Psychology, Crime Analysis, Forensics, Criminal Justice, Law Enforcement, or related fields is an asset.
  • 3 years min. experience as a Surveillance Operator, or similar role.
  • 3 Years min. experience in Retail Loss Prevention/Theft Detection, or similar role
  • Strong verbal and written communication skills in English, with the ability to convey information clearly and effectively.
  • Strong computer skills and proficiency with various software applications.
  • Proficiency in monitoring and analyzing CCTV footage.
  • Demonstrates professionalism in all communications and interactions.
  • Ability to remain calm and composed in stressful situations.
  • Strong analytical and problem-solving skills to handle and escalate incidents appropriately.
  • Ability to work collaboratively with a team, offering support and assistance as needed.
  • Ability to adjust to changing job requirements as this is a brand-new position and this role will grow and change.

Additional Information:

This is a day shift position, but the shift times will likely vary throughout the week to align with peak store activity times.

Training and support will be provided to ensure the successful candidate is well-equipped to handle the responsibilities of the role.

Job Types: Full-time, Permanent

Pay: $25.00-$27.00 per hour

Benefits:

  • On-site parking
  • Paid time off

Application question(s):

  • Share your educational background and experience that makes you a strong fit for this role

Experience:

  • CCTV Surveillance: 3 years (preferred)
  • Retail Loss Prevention: 3 years (preferred)

Work Location: In person

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