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Marketing & Member Events Coordinator
West Vancouver, BC V7S 2S5
Full-time

Job details

Pay information not provided
Company events
Full-time
Weekends as needed, Evenings as needed
West Vancouver, BC V7S 2S5

Full job description

About Us

Hollyburn Country Club - A Private, Family Club For Life

Hollyburn Country Club offers members an exclusive hub for activity, sport, dining, entertainment, socialization, and business. We provide a welcoming environment that serves as a home away from home for many of our members.

Our Values

  • Community – Foster strong connections and a sense of belonging.
  • Respect – Uphold a culture of courtesy and mutual respect.
  • Hospitality – Deliver exceptional service in everything we do.
  • Evolve – Embrace change and strive for continuous improvement.
  • Magic – Create memorable experiences that go above and beyond.

The Location: Hollyburn Country Club is located in West Vancouver at 950 Cross Creek Road. Prior to applying for this position, we strongly encourage you to Google our location to ensure that you will be able to travel to and from work as public transportation is limited.

Position Summary

Hollyburn is looking for a bold, creative and highly organized marketing and events professional who enjoys working with many different people and departments.

The ideal candidate thrives on building relationships, bringing ideas to life and working collaboratively with passionate individuals to provide Hollyburn Country Club Members with unrivalled experiences in one of the top private Clubs in Canada.

The Marketing & Member Events Coordinator is responsible for the creation and management of Member communications, internal marketing of Club programs and initiatives, and the planning and execution of Club-curated Member events and experiences.

This role will work closely with departments across the Club to develop engaging marketing materials, create compelling Member communications and support the promotion of Club initiatives. In partnership with the Events, Food & Beverage and operational teams, this position will also lead the development and execution of Member-facing events designed to drive engagement, connection and memorable Club experiences.

If you love great storytelling, creative marketing and creating experiences that Members do not want to miss, we want to hear from you!

Position Responsibilities

Time allocations are approximate and may vary with seasonal priorities and the Club’s event calendar.

Marketing & Member Communications | 50%

  • Market the Club's athletic, dining, social and lifestyle offerings to Members using a variety of digital and in-print platforms.
  • Communicate through Club marketing channels to inform, engage and celebrate Club initiatives with Members.
  • Write, edit and proofread Member-facing communications.
  • Lead the development and coordination of the Club's weekly e-newsletter, one of the Club's primary Member communication channels.
  • Act as a key Marketing contact for departments, building strong relationships to develop and promote departmental programs, events and initiatives through clear and coordinated Member communications.
  • Maintain an integrated Club calendar covering communications, campaigns and Member events, working proactively with departments to identify upcoming needs, deadlines and opportunities for cross promotion.
  • Write and edit marketing copy for Club programs, events, dining promotions and Member materials.
  • Coordinate seasonal and Club-wide promotional campaigns.
  • Support the development of marketing plans designed to increase awareness, participation and Member engagement.
  • Ensure all Club communications and marketing materials reflect established brand standards, voice and tone.
  • Assist with collecting, organizing, editing and proofreading content for Club publications, including The VIEW.

Member Events & Experiences | 25%

  • Lead the development of creative concepts, themes and Member experience elements for Club curated Member events, aligned with the Club’s brand and Member interests, in partnership with Events, Food & Beverage and operational teams responsible for their respective areas of delivery.
  • Work closely with the Events, Food & Beverage and operational teams to develop event execution plans and accurate costing.
  • Coordinate event projects from concept through delivery, confirming responsibilities, timelines, Member touchpoints and communication requirements with partner departments to align Member expectations and execution.
  • Coordinate event experience elements including entertainment, décor, activations, programming and other Member-facing details.
  • Develop event marketing and communication plans, including launch messaging, promotional materials, registration reminders and pre-event Member information.
  • Serve as the Marketing lead during key Member events to ensure the Member experience reflects the original concept and Club standards.
  • Identify opportunities to create new Member experiences and evolve existing Club traditions.
  • Conduct post-event reviews using Member feedback, attendance and internal team insights to inform future programming.
  • Research hospitality, private club, dining and event trends to identify new ideas and opportunities for Hollyburn.

In-House Marketing & Club Collateral | 25%

  • Coordinate the design, production and distribution of in-house marketing materials for Club departments, programs and events.
  • Support restaurant and Food & Beverage marketing, including menus, promotions and seasonal initiatives.
  • Work with the Graphic Designer on posters, menus, invitations, signage and other Member-facing collateral.
  • Coordinate departmental requests, creative production and printing with the Graphic Designer and internal print shop, confirming requirements early and ensuring materials are accurate and delivered on schedule.
  • Ensure Member-facing marketing materials throughout the Club remain current, relevant and consistent with brand standards.

Skills & Qualifications

  • Post-secondary education in Marketing, Communications, Events, Hospitality, Business or a related field.
  • 3–5 years of experience in marketing, communications, events or a related role.
  • Creative thinker with the ability to develop an idea and carry it through to successful execution.
  • Consistently demonstrates enthusiasm, teamwork, initiative, adaptability, empathy and accountability.
  • Demonstrated experience planning and executing events or experiences.
  • Comfortable coordinating people, timelines and event details in a fast-paced environment.
  • Exceptional copywriting, proofreading and editing skills, with examples of written work.
  • Experience developing marketing materials and promotional campaigns.
  • Strong understanding of marketing principles and Member/customer engagement.
  • Experience working collaboratively with graphic designers, event professionals and operational departments.
  • Ability to manage and prioritize multiple projects, events and deadlines simultaneously.
  • Able to work independently, take initiative and proactively solve problems.
  • Demonstrates a strong awareness and understanding of Hollyburn's commitment to delivering exceptional service and experiences to its Members.
  • Flexible availability, including evenings and weekends when required for key Member events
  • Experience using Microsoft Office Suite, including Word, PowerPoint, Outlook and Excel.
  • Must complete a Police Information Check with a vulnerable sector search; the expense will be reimbursed in full.
  • Experience within hospitality, private clubs, recreation or other Member-focused environments is considered an asset.
  • Candidates must obtain a Police Information Check as part of the onboarding process.

Perks & Benefits

  • Competitive Compensation
  • Comprehensive Benefits Package
  • Employer Contribution Matching Pension Plan
  • Paid time-off
  • Free on-site parking
  • On-duty staff meals (taxable benefit for full-time and part-time employees only)
  • Company events
  • Sports Boutique discount

Working Conditions

  • This position operates 100% on-site
  • Regular evenings or weekend work may be required during peak periods or special events
  • Own transportation is an asset as public transportation is not frequent to/from the Club

Additional Information

Hollyburn Country Club is an Equal Employment Opportunity employer. We celebrate and take great pride in providing equal opportunities to all applicants and employees. Hollyburn firmly enforces this policy and does not discriminate or tolerate discrimination based on age, race, colour ancestry, place of origin, religion, marital status, family status, physical or mental disability, sex, political belief and gender identity or expression, or any other prohibitive grounds.

Thank you for your interest; due to the volume of applications, only short-listed applicants will be contacted. No phone calls, please.

Application question(s):

  • Are you a member at Hollyburn Country Club?
  • Have you previously been employed with Hollyburn Country Club?
  • If successful with your application, how would you plan to commute to Hollyburn Country Club?
  • Are you legally eligible to work in Canada (Work Permit, Permanent Residency, Canadian Citizenship)?
  • What role do you believe hospitality plays in creating exceptional customer experiences; and how would you apply this philosophy in the role you've applied for?
  • What is your availability for work? Please include the days and times you are available, as well as any scheduling restrictions we should be aware of.

Work Location: In person

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