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    • Using the latest contact centre technology, we efficiently handle customer calls, process orders, and transmit details directly to local Pizza Pizza restaurants…
    • View all Pizza Pizza jobs - Canada jobs
    • Salary Search: Customer Service Representative salaries in Canada
    • See popular questions & answers about Pizza Pizza
    • Preference will be given to individuals with proven customer service experience with either in person or over the phone contact.
    • Minimum 2 years’ experience in a similar role (preferably Customer Service and Call centre experience in a fast-paced, deadline-oriented environment).
    • Grade 12 diploma, combined with 2 years of experience in a financial institution and/or 2 years of contact centre experience.
    • Job Type: Full Time – Work from Home.
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    • You will be a key contact for patients looking to access their health records and navigate the PocketHealth platform.
    • Employment Type: Part-Time Weekends (Saturday and Sundays Only).
    • There are strictly no outbound sales or cold calls involved as this position is 100% focused on…
    • As a Customer Service Contact Centre Representative, you’ll be the first point of contact for clients calling in with questions or requests related to their…
    • Full Time Customer Support Representative - Ottawa West.
    • Have the aptitude to learn quickly, think on your feet, and come up with solutions to problems that get…
    • You have previous customer service experience, preferably in a call centre environment.
    • Act as one of the first points of contact for our members when they call…
    • This is a flexible remote role focused on relationship-building, business outreach, and helping companies better understand how AI can improve their operations.
    • The total target compensation (TTC) range, including salary and target bonus, is $51,120 - $75,615.
    • This TTC range is applicable to permanent roles only; fixed-…
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    • Serve as the primary point of contact for customer support across phone, email, and chat.
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Job Post Details

Customer Service Representative
Pizza Pizza
·
3.8
Canada
•
Remote
$19.70 an hour
Part-time
Apply now

Job details

$19.70 an hour
Work from home
Part-time
Weekends as needed, Evenings as needed, Holidays
Remote in Canada

Full job description

Franchise Owners Hamilton Ltd. is an inbound, at-home virtual call centre proudly supporting Pizza Pizza, Canada’s #1 pizza chain. Using the latest contact centre technology, we efficiently handle customer calls, process orders, and transmit details directly to local Pizza Pizza restaurants.

We are currently seeking energetic, career-minded, Customer Service Representatives to join our remote team.


Remote Customer Service Representative

Part-Time | Work From Home

Position Summary

As a Remote Customer Service Representative, you will deliver an exceptional customer experience by greeting customers, processing orders, resolving concerns, and providing accurate information. Successful candidates are customer-focused, reliable, and motivated to meet performance and sales targets.

Key Responsibilities

  • Respond to all incoming calls in a positive and professional manner
  • Process customer orders accurately and efficiently
  • Provide information and respond to general customer inquiries
  • Listen, analyze, and resolve customer issues in a timely and satisfactory manner
  • Support internal customers and follow company call-handling guidelines
  • Meet or exceed monthly performance targets, including:
  • Call quality
  • Attendance and punctuality
  • Call handle time

Qualifications & Skills

  • Exceptional customer service skills
  • Strong verbal and written communication skills
  • Positive attitude with high energy
  • Ability to think critically, problem-solve, and follow through
  • Self-motivated with a drive to exceed sales and performance goals
  • Experience working remotely is considered an asset
  • Flexible availability to work days, evenings, weekends, and holidays

Technical Requirements

Candidates must have:

  • A computer with Genuine Windows 11
  • High-speed internet connection
  • USB headset
  • 17” or larger monitor

What We Offer

  • 100% remote work from home
  • Remote interview process
  • Ongoing virtual meetings and support
  • Opportunity to work with a well-known Canadian brand

If you are enthusiastic, and passionate about delivering outstanding customer service, we encourage you to apply and become part of our growing remote team!

Job Types: Part-time, Permanent

Benefits:

  • Work from home
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