Co-workers are great and supportive of one another, management is very understanding and supportive in order to help you succeed to your fullest potential.
Management - my management was a real piece of work. I walked out on a couple meetings with this jerk.
HR - useless. They protected said jerk above.
Blue Cross makes you do an aptitude test. They also give you a multiple choice exam wtih 50 questions and expect you to complete it in 15 minutes. It was difficult (like some questions that would ask you to do some serious math). I think the point of this exercise was to see if people could get through the majority of the tough questions and leave the ridiculous ones blank (or guess).