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Computer Technical Support jobs in Edmonton, AB

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    • Oversee the configuration, deployment, and support of operating systems across servers and workstations.
    • Manage and maintain cloud-based services.
    • You will be responsible for delivering day-to-day technical support while also contributing to the implementation of IT initiatives across the region.
    • Assist with technical support of hardware and software (i.e. Office 365, etc.).
    • Experience with technical support of Smartphones (iPhone, Samsung, etc.).
    • Provide technical assistance and support for internal and external users/clients with issues related to computer systems, software and hardware.
    • Experience in providing IT support to end-users.
    • Deliver proactive and reactive technical expertise with a hands-on approach, addressing issues and improvements…
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    • Salary Search: ScotiaMcLeod Branch Systems Administrator salaries in Edmonton, AB
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    • Provide friendly and professional helpdesk support, including coverage during business hours and on call coverage for after-hours support as needed.
    • Employee Assistance Program to support you and your family;
    • IT provide support to a group of lawyers and all members of the Firm.
    • Experience providing in person support to end users, including onboarding, break/fix, and workplace technology support.
    • The IT Service Desk Technician is responsible for responding to technical inquiries within the organization by identifying, analyzing, troubleshooting, and…
    • Working with vendor support to ensure support issues are resolved and tickets are created/closed in a prompt manner.
    • Provide first-level and advanced technical support for hardware, software, access, and network issues.
    • This role is responsible for providing responsive…
    • Excellent communication skills and ability to work with both technical and non-technical stakeholders;
    • Maintain accurate documentation of local infrastructure…
    • Responsible for end-user support, you will partner with our clients to resolve their IT issues.
    • With an analytical mind and a kind spirit, you can explain…
    • The ability to explain technical concepts to clients, project teams, and support staff with varying levels of technical knowledge.
    • Leverage internal and external resources such as knowledge base, manuals, support sites, and 3rd party support contracts to assist with resolving issues.
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Career Resources:

IT Administrator
Confidential
·
2.8
Acheson, AB
$55,000–$60,000 a year
Permanent, Full-time
Apply now

Job details

$55,000–$60,000 a year
Dental care, Life insurance, Employee assistance program, RRSP match, Extended health care, Wellness program
Permanent, Full-time
Acheson, AB

Full job description

Overview

Join our dynamic team as an IT Administrator and become the cornerstone of our technology infrastructure! In this role, you will oversee the deployment, maintenance, and security of our IT systems, ensuring seamless operations across diverse platforms. Your expertise will drive innovation and efficiency, supporting our organization’s growth and digital transformation. We are looking for a motivated professional passionate about leveraging cutting-edge technologies to create a resilient and scalable IT environment.

Responsibilities

  • Manage and maintain cloud-based services
  • Oversee the configuration, deployment, and support of operating systems across servers and workstations.
  • Develop, test, and implement software solutions
  • Administer databases to ensure data integrity, security, and availability for business applications.
  • Collaborate withs teams to plan, execute, and deliver projects following the Software Development Life Cycles
  • Other tasks as/when required

Skills

  • Strong knowledge of cloud platforms with hands-on experience managing cloud infrastructure.
  • Proficiency in operating systems including Windows Server and familiarity with their administration.
  • Solid understanding of IT principles, network security protocols, and best practices for safeguarding data.
  • Experience working within Agile methodologies to foster collaboration, flexibility, and rapid delivery of solutions.
  • Programming expertise for developing applications or automating tasks.
  • Familiarity with database management systems for data storage solutions.
  • Knowledge of APIs development and integration techniques to connect diverse software components effectively.

This position offers an exciting opportunity to shape our technological landscape while working with innovative tools and methodologies. If you are energetic about advancing your IT career in a fast-paced environment that values continuous learning and problem-solving, we want to hear from you!

Pay: $55,000.00-$60,000.00 per year

Benefits:

  • Dental care
  • Employee assistance program
  • Extended health care
  • Life insurance
  • RRSP match
  • Wellness program

Work Location: In person

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