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Computer System Support jobs in Victoria, BC

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    • Provide business systems, network and Internet support to users in response to identified difficulties.
    • Respond to users experiencing difficulties with computer…
    • Report on the performance of computer systems and networks.
    • Provide business systems, network and Internet support to users in response to identified…
    • Familiarity with ticketing systems and IT service management best practices.
    • Provide Tier 2 support to team members to seek a swift resolution for clients.
    • Maintaining data within our CRM, our invoicing system, and other Rooof systems.
    • 2+ years in a customer support or technical support role at a SaaS company or…
    • Solve system user problems and resolve customer questions and issues.
    • Be supported and encouraged to develop your skills and knowledge through structured…
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Job Post Details

user support technician - job post

TRUE WAY INSTALLATIONS INC.
Victoria, BC V8T 4G8
$25 an hour - Permanent, Full-time

Job details

Pay

  • $25 an hour

Job type

  • Permanent
  • Full-time

Shift and schedule

  • Morning shift

Location

Victoria, BC V8T 4G8

Benefits

Pulled from the full job description

  • Flexible schedule

Full job description

  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years

  • Tasks

  • Respond to users experiencing difficulties with computer
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Perform Web-server backup and recovery operations
  • Provide customer service

  • Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Repetitive tasks

  • Personal suitability

  • Accurate
  • Client focus

  • Employment terms options

  • Early morning
  • Evening

  • Employment terms options

  • Flexible hours
  • Morning
  • Work Term: Permanent
  • Work Language: English
  • Hours: 35 hours per week
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