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Computer Support jobs in Toronto, ON

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    • Test, diagnose, troubleshoot and repair smartphones, tablets , computer and laptops.
    • Dr. Phone Fix* is seeking customer focused, tech savvy people who combine…
    • Is an asset, able to support system integration troubleshooting.
    • Manage the IT helpdesk ticketing system by triaging, prioritizing, and resolving support…
    • Background in computer hardware can be beneficial for understanding device components.
    • Diagnose and repair smartphones, tablets, and other electronic devices.
    • Learning and Development support tailored to you.
    • Minimum 1-2 years’ experience in help desk support.
    • The Bilingual Help Desk Analyst provides customer support,…
    • 4+ years of experience in IT support, service desk, or desktop support roles.
    • The expected salary range for this role is intended to support transparency and…
    • Basic understanding of computer hardware/software.
    • Answering online tickets from the support center based on assigned section – Crossfire/Billing/Accounting.
    • Post-secondary education and at least two years of experience in customer service, technical support, help desk, service coordination, product support, or a…
    • Willing to travel to customer sites and offer training support as necessary;
    • Able to work on a computer for numerous hours, which may result in strain on wrists…
    • Solid understanding of computers, Microsoft Office Suite, basic computer networking, and network-connected devices.
    • Fluency in French (written and spoken).
    • This is a backfill to support current business requirements.
    • Train and support end-users on workflows, platform changes, and system enhancements.
    • Role: To provide the first line of support for all computer related Software/Hardware and telecommunications requests.
    • Identify computer or network equipment shortages.
    • Install, test, maintain and update computer equipment (computers, peripherals, programs and software, etc.).
    • Participates in a seven-day support cycle with support hours covering planned and unplanned events.
    • Provide active directory exchange, and collaboration support…
    • Serve as primary support liaison between clients and Jonas.
    • Due to recent growth we are seeking an ambitious person who will learn both our business as well as…
    • Additional Duties as Assigned: Be flexible and willing to take on additional systems maintenance, technical support, and infrastructure tasks as needed to…
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Career Resources:

Cell Phone / Computer Repair Technician
Dr. Phone Fix
·
3.3
925 Rathburn Road East, Mississauga, ON L4W 4C3
$20–$24 an hour
Permanent, Full-time
Apply now

Job details

Here’s how the job details align with your profile.

Pay

$20–$24 an hour

Job type

Permanent
Full-time

Shift and schedule

8 hour shift
Weekends as needed
Monday to Friday

Benefits

Pulled from the full job description
Dental care
Life insurance
Store discount
Extended health care
Company events
On-site parking

Full job description

Dr. Phone Fix is Canada's “one-stop shop” providing customers across the country with a destination for all of their Cell Phone , Tablets , iPads , Computer and Laptop needs. We buy, sell, repair and connect and can help with all things wireless.

We are committed to recruiting, retaining and valuing a qualified workforce.

Position Summary

Dr. Phone Fix is seeking customer focused, tech savvy people who combine an aptitude and passion for learning to repair cell phone , tablets , iPads , computer and laptop using industry leading tools , parts and processes. With a desire to provide the complete solution to the customer by selling Pre Owned devices, Network prepaid plans and accessories. This position suits an influential, service-oriented problem solver, passionate about all things smartphone and customer service. You thrive in a collaborative, team environment and are driven to meet and exceed sales and customer experience targets and metrics.

Responsibilities

  • Test, diagnose, troubleshoot and repair smartphones, tablets , computer and laptops
  • Provide repair and replacement estimates for the customer
  • Communicate with the customer to explain technical issues in an easy to understand, helpful manner
  • Provide the customer with the complete solution by offering our full range of wireless services including Cell phone prepaid plans
  • Greet customers and answer phone calls in a professional, courteous, friendly manner
  • Utilize the Point of Sale system to maintain an accurate record of customer information and real-time status of customer repairs
  • Organize, receive stock and mage inventory in accordance with Company requirements
  • Open and close duties, as well as regular cleaning and dusting

Skills

  • Strong aptitude, desire and/or experience in repairing electronics
  • Knowledge of Android and Apple operating systems
  • Strong technical, problem solving and analytical skills
  • Ability to prioritize and multitask with strong attention to detail
  • Knowledge of smartphone and tablet functionality both hardware and software
  • Self motivated and sales driven you have the ability to connect with and influence customers
  • Take personal pride and satisfaction in providing the customer with the complete solution for all their wireless needs
  • Transparent, Honest and Trustworthy
  • Work best in a collaborative, small team environment
  • Ability to work flexible retail hours

Salary and Benefits

  • Competitive hourly wages
  • Professional training, growth, and development opportunities
  • Employee discount on goods and services

Job Types: Full-time, Permanent

Salary: From $20 - $24 per hour

Additional pay:

  • Commission pay

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Weekends

Experience:

  • sales: 2 years (required)
  • cell phone repair: 1 year (required)
  • Computer repair: 1 year (preferred)
  • electronics repair: 1 year (preferred)
  • Samsung and Apple Certifications (preferred)

Work remotely:

  • No

Job Types: Full-time, Permanent

Pay: $20.00-$24.00 per hour

Benefits:

  • Company events
  • Dental care
  • Extended health care
  • Life insurance
  • On-site parking
  • Store discount

Application question(s):

  • * How many years of experience do you have repairing cell phones or electronic devices?
  • * Have you ever worked with OEM parts and followed OEM repair guidelines (e.g., Apple, Samsung)?
  • * Are you comfortable performing micro-soldering or advanced board-level repairs?
  • * Are you available to work full-time, including weekends if required?
  • * Are you legally eligible to work in Canada?

Work Location: In person

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