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Computer Support jobs in London, ON

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    • IT support: 2 years (required).
    • Security Tooling: Apply and monitor RMM and EDR/AV agents as part of standard deployment and support workflows, and support…
    • Applicant must possess some knowledge of computers and electronics, computer/digital technology or related fields.
    • Work closely with seasoned technicians.
    • Create knowledge base articles in support of both internal IT and end users.
    • Knowledge of support of mobility devices (iOS and Android) onsite and remote with…
    • The Business Technology Support team is seeking a Co-op Student to support administrative and operational readiness activities, including document management,…
    • Enthusiasm to support and assist our customers.
    • Assist customers with computer setup, diagnostics, and repairs.
    • Create an amazing customer experience.
    • Enthusiasm to support and assist our customers.
    • Assist customers with computer setup, diagnostics, and repairs.
    • Create an amazing customer experience.
    • Act as “help desk” support for users’ day to day problems and questions.
    • Analyze, evaluate, implement and support network hardware, software and systems.
    • The Tier I Bilingual IT Support Analyst will ensure Emco teammates are receiving the highest quality of customer and technical support services in adherence…
    • Should have experience in Service Desk processes and support.
    • Provide first level support for Printers and MFP.
    • Excellent Oral and Written Communication skills.
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    • Familiarity with ticketing systems for logging, tracking, and managing technical support requests.
    • A variety of EFAP tools and online resources to support well-…
    • Employee Assistance Program to support you and your family;
    • IT provide support to a group of lawyers and all members of the Firm.
    • Provide 1st/2nd level Help Desk support.
    • Handle software installation/support/upgrades.
    • The Desktop Support Engineer in a dispatch role is responsible for…
    • Application support experience with Microsoft Productivity Suite.
    • Mobile device support – Android and iOS.
    • User Support: Provide assistance to the Service Desk…
    • Occasional travel to support events outside of London may be required.
    • They are a member of a highly proficient team, collaborating across the school to ensure…
    • Responds to customer support calls.
    • Must be computer and network literate.
    • Available 24/7 technical support when required.
    • Fluent in Microsoft Office suite.
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Job Post Details

IT Support Specialist – Deployment & Helpdesk (Level 2) - job post

Integrated Digital Solutions
647 Wilton Grove Road, London, ON N6N 1N7
$50,000–$60,000 a year - Permanent, Full-time

Job details

Pay

  • $50,000–$60,000 a year

Job type

  • Permanent
  • Full-time

Shift and schedule

  • Monday to Friday

Location

647 Wilton Grove Road, London, ON N6N 1N7

Benefits

Pulled from the full job description

  • Mileage reimbursement
  • Paid time off
  • Vision care
  • Dental care
  • Life insurance
  • Disability insurance
  • Casual dress

Full job description

IT Support Specialist – Deployment & Helpdesk (Level 2)

IDS | Beyond Technology — London, Ontario (N0L 1R0)

Full-time | Monday–Friday, 9:00 AM – 5:00 PM

Salary: $50,000.00 –$60,000.00 per year

Looking for a career, not just a ticket queue?

IDS | Beyond Technology is a small, tight-knit Managed Service Provider (MSP) delivering IT solutions, security, telecom, and digital content to clients across the region. We're hiring an IT Support Specialist to own device deployment and lifecycle work — imaging, prep, and onboarding/offboarding — alongside Level 2 helpdesk support, with real input into how we run things, not just execution.

What You'll Do

  • Device Deployment & Lifecycle: Image, configure, and prep computers for new deployments; handle end-to-end user onboarding and offboarding (accounts, hardware, access, and data handoff).
  • Level 2 Helpdesk Support: Resolve escalated tickets from Level 1 for desktops, printers, and peripherals across Windows 7/10/11, on-site, remote, and by phone.
  • Security Tooling: Apply and monitor RMM and EDR/AV agents as part of standard deployment and support workflows, and support patch management across client environments.
  • Microsoft 365 & Accounts: Manage user accounts and licensing through the Microsoft 365 Admin Console as part of onboarding/offboarding.
  • Client Communication: Explain technical steps and timelines clearly to non-technical clients during deployments and support calls.
  • Documentation: Keep deployment checklists, onboarding/offboarding records, and knowledge base articles up to date.

Bonus exposure: Windows Server, networking (routers/switches/firewalls), VoIP/PBX systems, security camera/NVR systems, and macOS environments.

What You Bring

  • 2+ years in an IT support/service role, with hands-on troubleshooting of Windows 7/10/11 and Microsoft 365 Admin Console
  • Experience working at a Managed Service Provider (MSP), with an understanding of ticket-based, multi-client support environments
  • Experience with device imaging/deployment and user onboarding or offboarding processes
  • Exposure to EDR/AV and RMM tools (deploying/monitoring, not necessarily architecting)
  • Strong written and verbal communication; comfortable explaining technical issues to non-technical people
  • Valid driver's license and reliable vehicle for client site visits
  • Comfortable lifting IT equipment and using ladders during installs (if needed)

Nice to have: Windows Server/Exchange administration, Fortinet firewall config, VMware/Hyper-V, prior MSP experience, Security+/Network+/Microsoft/Fortinet certifications.

Why IDS | Beyond Technology

  • Mileage reimbursement
  • Extended health, dental, and vision care
  • Life and disability insurance
  • Paid time off
  • On-site parking, casual dress
  • A small team where your work is visible and your voice matters

Ready to apply?

Send us your resume — we'd love to hear from candidates who bring even 70% of this list and genuinely enjoy the fast pace of working in a Managed Service Provider (MSP) environment.

Pay: $50,000.00-$60,000.00 per year

Benefits:

  • Casual dress
  • Dental care
  • Disability insurance
  • Extended health care
  • Life insurance
  • Mileage reimbursement
  • On-site parking
  • Paid time off
  • Vision care

Ability to commute/relocate:

  • London, ON N6N 1N7: reliably commute or plan to relocate before starting work (required)

Experience:

  • WORKING FOR A MANAGED SERVICE PROVIDER: 1 year (required)
  • IT support: 2 years (required)
  • Computer hardware: 1 year (required)
  • Computer repair: 1 year (required)

Language:

  • English (required)

Location:

  • London, ON N6N 1N7 (required)

Willingness to travel:

  • 50% (required)

Work Location: In person

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