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Computer Support jobs in Kitchener, ON

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    • Employee Assistance Program to support you and your family;
    • IT provide support to a group of lawyers and all members of the Firm.
    • View all Miller Thomson jobs - Waterloo jobs - Information Technology Specialist jobs in Waterloo, ON
    • Salary Search: Information Technology (IT) salaries in Waterloo, ON
    • See popular questions & answers about Miller Thomson
    • Demonstrated front-line support skills.
    • The Information Technology Specialist (IT Specialist) is responsible for the provision and support of all information…
    • On Call after business hours support is part of the duties of this role which rotates through five IT support staff on a rotating schedule.
    • Minimum 3 years of experience in a customer support role (phone and email support).
    • Required in-office time to help fulfill customer support replacement/missing…
    • 3+ years of experience in technical support or a related customer-facing technical role.
    • Learn and support the RideCo software platform, becoming a go-to…
    • Deliver remote technical support to users across multiple Ren's Pets retail locations.
    • This role requires a minimum of 3 years of hands-on IT support experience…
    • IT support: 2 years (required).
    • Hands-on experience providing IT technical support.
    • Participate in a paid, rotating on-call emergency support schedule.
    • Are you comfortable providing occasional after-hours and on-call technical support when required?
    • Oversee the monitoring and support for servers, firewalls,…
    • Ability to support non-technical users clearly and patiently.
    • Provide day-to-day technology support to staff and international partners.
    • Strong focus on mental health support benefits.
    • Support on-call rotations to ensure customers continue to receive support.
    • In-Service Support and Optimization.
    • Provide product support as needed within capabilities.
    • Strong focus on mental health support benefits.
    • Preferred: 1+ years of professional experience in a…
    • Google utilizes AI tools to assist in assessing candidates in our hiring processes.
    • Bachelor’s degree in Science, Technology, Engineering, Mathematics, or…
    • You will own large and important customer issues in addition to providing level two support to other support teams, troubleshooting technical problems for…
    • A passion for delivering high-quality client service and technical support.
    • An associate degree in a technical or computer-related field is preferred;…
    • A post secondary degree in computer science, computer systems engineering, software engineering, or an equivalent combination of education and experience.
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Job Post Details

Information Technology (IT)
Waterloo, ON N2J 5A3
Full-time

Job details

Pay information not provided
Vision care, Dental care, Life insurance, Employee assistance program, Disability insurance
Full-time
Waterloo, ON N2J 5A3

Full job description

As a recognized national business law firm, we support, grow, and impact our communities through our work. We help entrepreneurs, companies, and professionals shape and build the Canadian economy.
When you start a career with Miller Thomson, you join a firm that puts its people first. We provide the opportunity to influence the course of your career, community, and workplace with the support and backing of a national organization. While teamwork and collaboration are hallmarks of our culture, we accept and encourage individuality. You can expect a friendly, safe, and supportive environment where your colleagues will rally around to help you succeed.
Find the spark that will propel your career to new heights. Apply today to join a firm that is dedicated to you.

Thank you for your interest in working with Miller Thomson LLP. In anticipation of future career opportunities at Miller Thomson, this posting will enable you to submit your application and be first in line for future career opportunities.
We encourage you to APPLY now.
We offer IT opportunities in IT Applications Services, IT Business Services, IT Infrastructure and Operations, and IT Support Services; these roles can be based out of any of our offices nationally:
  • IT Support Specialists
  • Solutions Specialists and Application Specialists
  • Security Analysts
  • Network Administrators
IT provide support to a group of lawyers and all members of the Firm. While previous experience would be helpful, candidates with strong organization skills, a keen attention to detail and a desire to develop valuable skills as in any roles of IT are welcome to apply.

What you'll bring:
  • Community College Certificate/Diploma and/or equivalent experience working.
  • Proficient knowledge of Microsoft Office Suite 2013.
  • Knowledge of the English language, including spelling, word meaning and word usage.
  • French language proficiency for our Montreal office.
  • Exceptional client service skills.
  • Organizational skills required to effectively multi-task.
  • Ability to take initiative and work independently.
  • Communication and interpersonal skills necessary to interact with a number of individuals.
  • Writing skills necessary to draft and proofread documents and correspondence.
  • Detail-oriented in order to keep track of multiple files.
  • Ability to work as a member of a team.
  • Ability to follow instructions and attention to detail.
  • Ability to demonstrate independent judgment and solve problems.
  • Adaptable.
What we offer:
We believe in the importance of a Total Compensation package, ensuring our mix of salary, benefits, and perks are competitive within the market as well as a work-life balance. We offer:
  • A comprehensive Benefits package that includes Health, Dental and Vision Care, Employee Assistance Program, Life Insurance, Short Term and Long Term Disability Insurance, 3+ Weeks' Vacation and 10 Personal Days;
  • A Diverse and Inclusive Workplace;
  • Flexible working options;
  • Maternity Leave Top-up;
  • A Firm matching Group Retirement Savings plan;
  • An individual TFSA with low fund management fees and competitive investment options;
  • Employee Assistance Program to support you and your family;
  • A wellness spending account to foster employee well-being;
  • Professional Development opportunities;
  • Employee appreciation events;
  • Charitable giving programs.
Who we are:
Miller Thomson LLP is one of Canada's fastest-growing national business law firms, with ten offices across the country. Our consistent ability to provide practical, creative and cost-effective advice, combined with an unyielding service commitment to our clients and a strong dedication to our lawyers, staff and the communities in which we practice, gives us a unique position in the Canadian legal industry.

Miller Thomson LLP is an equal-opportunity employer and is committed to equity, diversity, inclusion, and accessibility.

While we thank all applicants for their interest, due to the high volume of applications we receive, we are unable to respond to queries individually, and only those selected for an interview will be contacted. No phone calls or agencies, please.

Miller Thomson will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our People and Culture department of the nature of the accommodation that you may require, to ensure your equal participation.
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