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Computer Support jobs in Edmonton, AB

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    • Installation, service, and ongoing maintenance of office product equipment usually within the specified area in a timely and cost-effective manner.
    • 2 to 5 years of experience in IT support or systems administration.
    • Provide technical support for hardware, software, and cloud services.
    • Basic computer literacy and willingness to learn.
    • Respond to inbound calls and assist clients with program inquiries and technical support.
    • You’ll also participate in an on-call rotation for after-hours emergency support, approximately one week every 18 weeks.
    • In this role, you will play a pivotal role in ensuring the seamless execution, implementation and follow up from installation to servicing of all Wurth Systems…
    • Strong team collaborator who shares knowledge and supports peers.
    • Guide and support Tier I and II teammates during project delivery.
    • Class 5 driver’s license.
    • Assist users with service/support issues and provide technical sales support.
    • Responsible for repairing, installing, maintaining, troubleshooting, and upgrading…
  • View similar jobs with this employer
    • Provide feedback on support processes and suggest improvements.
    • With the support of operations, there may be a need to lift and carry heavy equipment, including…
  • View similar jobs with this employer
    • Provide feedback on support processes and suggest improvements.
    • With the support of operations, there may be a need to lift and carry heavy equipment, including…
  • View similar jobs with this employer
    • Provide sales support and technical guidance.
    • The Service Technician will support the company goal of providing top class service to all customers for conducing…
    • Minimum three to five (3–5) years of progressive IT support, systems administration, or business application support experience.
    • Able to lift up to 50 lbs.
    • Provide support to users either via phone, email or desk side as required.
    • Assist technicians with installation, configuration and set up of computer systems as…
    • Provide deskside support to team members both locally and remotely across Canada.
    • Implement and maintain equipment standards, policies and support processes.
    • Provide expert technical support for SITECH and Caterpillar technology products and solutions.
    • Document support cases, solutions, and customer interactions…
    • Familiarity with large servers, mainframe computers, and imaging software.
    • Overtime available at time and a half.
    • RRSP savings and retirement plan.
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Job Post Details

Field Service Representative - job post

Toshiba Tec Canada Business Solutions Inc.
3.1 out of 5 stars
Edmonton, AB
From $47,000 a year - Permanent, Full-time

Job details

Pay

  • From $47,000 a year

Job type

  • Permanent
  • Full-time

Shift and schedule

  • Monday to Friday

Location

Edmonton, AB

Benefits

Pulled from the full job description

  • Mileage reimbursement
  • Tuition reimbursement
  • Paid time off
  • Vision care
  • Dental care
  • Life insurance
  • Employee assistance program

Full job description

Toshiba Tec Canada Business Solutions Inc. is a subsidiary of Toshiba Tec Corporation, a global leader in office printing and retail solutions. Toshiba Tec Canada Business Solutions Inc. has offices across Canada to support our customers with world-class service. We empower our people to provide personalized services and solutions to help businesses express their ideas and information.

Do you want to solve business problems? Help companies enhance their productivity?

We would like to invite you to become a part of our Technician Team:

Responsibilities:

· Installation, service, and ongoing maintenance of office product equipment usually within the specified area in a timely and cost-effective manner

· Achieves expected productivity levels associated with assigned workload and level of experience

· Provide excellent on-site service calls by promoting and maintaining a high level of customer satisfaction with Toshiba service and products

· Hours of work will be 8:00am – 4:30pm, Monday to Friday

Qualifications:

· Demonstrates technical trouble-shooting abilities

· Proficient technical skills and aptitude

· Strong customer service skills (verbal and written) and the ability to follow up to ensure closure of all issues

· Must be a team player

· PC Application and or Networking fundamentals

· Possess a valid driver’s license and own a car

· Training Available

We offer a competitive base salary, car mileage reimbursement and a bonus program to celebrate the employee’s success. Toshiba’s Benefits include health, dental and pension plan. We offer comprehensive training, to guarantee your success.

Job Types: Full-time, Permanent

Pay: From $47,000.00 per year

Benefits:

  • Commuter benefits
  • Company pension
  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance
  • Paid time off
  • Tuition reimbursement
  • Vision care

Language:

  • English (required)

Work Location: On the road

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