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    • Oversee the configuration, deployment, and support of operating systems across servers and workstations.
    • Manage and maintain cloud-based services.
    • Escalate calls to senior technical support technicians when required.
    • Able to clearly give basic training on computer usage and software usage to clients.
    • Experience in providing technical support for software providers.
    • Document customer inquiries, feature requests, and enhancement ideas to support continuous…
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    • Provide feedback on support processes and suggest improvements.
    • With the support of operations, there may be a need to lift and carry heavy equipment, including…
    • Employee Assistance Program to support you and your family;
    • Design and support data synchronization processes between legal and business systems.
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    • Provide technical assistance and support for internal and external users/clients with issues related to computer systems, software and hardware.
    • Soutien aux applications et maintenance.
    • Assurer le soutien quotidien des applications financières (p. ex., Aderant) et des applications de gestion de la…
    • Employee Assistance Program to support you and your family;
    • IT provide support to a group of lawyers and all members of the Firm.
    • The IT Service Desk Technician is responsible for responding to technical inquiries within the organization by identifying, analyzing, troubleshooting, and…
    • Prolonged periods of sitting in front of computer monitors.
    • Experience in system administration, development, or IT project support preferred.
    • 5+ years of experience in a technical support, software support engineering, QA/SDET, or software development role, with demonstrated hands-on exposure to…
    • Working with vendor support to ensure support issues are resolved and tickets are created/closed in a prompt manner.
    • Working with the Team Lead, the Sr. Systems Analyst will have advanced client knowledge and system knowledge including networking and servers: as well as…
    • Minimum 3-year of IT infrastructure, System Admin, or similar IT support roles.
    • Provide technical support & guidance to the team in resolving complex technical…
    • Provide 1st/2nd level Help Desk support.
    • Handle software installation/support/upgrades.
    • The Desktop Support Engineer in a dispatch role is responsible for…
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Job Post Details

IT Administrator - job post

Confidential
2.8 out of 5 stars
Acheson, AB
$55,000–$60,000 a year - Permanent, Full-time

Job details

Pay

  • $55,000–$60,000 a year

Job type

  • Permanent
  • Full-time

Location

Acheson, AB

Benefits

Pulled from the full job description

  • Dental care
  • Life insurance
  • Employee assistance program
  • RRSP match
  • Extended health care
  • Wellness program

Full job description

Overview

Join our dynamic team as an IT Administrator and become the cornerstone of our technology infrastructure! In this role, you will oversee the deployment, maintenance, and security of our IT systems, ensuring seamless operations across diverse platforms. Your expertise will drive innovation and efficiency, supporting our organization’s growth and digital transformation. We are looking for a motivated professional passionate about leveraging cutting-edge technologies to create a resilient and scalable IT environment.

Responsibilities

  • Manage and maintain cloud-based services
  • Oversee the configuration, deployment, and support of operating systems across servers and workstations.
  • Develop, test, and implement software solutions
  • Administer databases to ensure data integrity, security, and availability for business applications.
  • Collaborate withs teams to plan, execute, and deliver projects following the Software Development Life Cycles
  • Other tasks as/when required

Skills

  • Strong knowledge of cloud platforms with hands-on experience managing cloud infrastructure.
  • Proficiency in operating systems including Windows Server and familiarity with their administration.
  • Solid understanding of IT principles, network security protocols, and best practices for safeguarding data.
  • Experience working within Agile methodologies to foster collaboration, flexibility, and rapid delivery of solutions.
  • Programming expertise for developing applications or automating tasks.
  • Familiarity with database management systems for data storage solutions.
  • Knowledge of APIs development and integration techniques to connect diverse software components effectively.

This position offers an exciting opportunity to shape our technological landscape while working with innovative tools and methodologies. If you are energetic about advancing your IT career in a fast-paced environment that values continuous learning and problem-solving, we want to hear from you!

Pay: $55,000.00-$60,000.00 per year

Benefits:

  • Dental care
  • Employee assistance program
  • Extended health care
  • Life insurance
  • RRSP match
  • Wellness program

Work Location: In person

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