Computer Support Desk jobs in Vancouver, BC
- Simon Fraser UniversitySurrey, BC V3T 0A3
- $4,945.48–$5,599.14 a month
- We provide assistance with audiovisual equipment, desktop support, and operate a service desk to address technical needs.
- View all Simon Fraser University jobs - Surrey jobs
- Salary Search: Service Desk Agent salaries
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- Vancouver Airport AuthorityVancouver, BC
- $68,515–$89,549 a year
- Reporting to the Manager, Technology Services, the successful candidate will provide first level customer service and technical support to YVRAA employees and…
- Henry Schein OneSurrey, BC V3R 1J7
- $65,750–$70,000 a year
- Participate in special projects and support broader team initiatives.
- 1+ years of experience in customer support, helpdesk, or a similar technical environment.
- View all Henry Schein One jobs - Surrey jobs - Technical Support jobs in Surrey, BC
- Salary Search: Technical Customer Support salaries in Surrey, BC
IT Support Specialist (Tier 2)
Easily apply18 Wheels Logistics LtdBurnaby, BC V3N 2M5- From $26 an hour
- Part-time
- Paid time off
- Vision care
- Dental care
- Life insurance
- Casual dress
- Extended health care
- This role will bridge the gap between day-to-day user support and foundational infrastructure management.
- The IT Support Specialist will handle everything from…
- School District #37 (Delta)Delta, BC V4C 5W8
- $33.57 an hour
- Full-time
- Monday to Friday
- School administrators using the Dashboard computer program.
- Replacement of teachers and support staff using SmartFind Express call-out.
- ThalesVancouver, BC V7X 1M5
- $60,692.25–$80,923.00 a year
- Full-time
- Dental care
- Paid sick leave
- Employee assistance program
- Disability insurance
- Designated paid holidays
- Extended health care
- 2 or more years of experience in a technical support, product support, or technical account management role supporting security, database, or enterprise…
IT Administrator
Easily applyOften replies in 1 dayAlgaeCalVancouver, BC- $60,000–$80,000 a year
- Full-time
- Extended health care
- Casual dress
- Small print here ⇒ We need someone with experience in IT management and a passion for problem-solving.
- From user accounts and permissions to troubleshooting…
MOA - Ava EMR Customer Support Specialist (BC)
Easily applyNewAva IndustriesVancouver, BC- $50,000–$60,000 a year
- Full-time
- Monday to Friday
- Paid time off
- Dental care
- Stock options
- Life insurance
- Employee assistance program
- Disability insurance
- Provide exceptional customer support to clients via phone and email.
- We are seeking a highly motivated and experienced individual with a background in both…
Technical Specialist
Easily applyCantronic Systems (Canada) Inc.Burnaby, BC- $45,000–$60,000 a year
- Full-time
- Dental care
- Casual dress
- On-site parking
- Provide technical support and training to customers.
- This role combines infrared imaging, drones, camera systems, electronics, and customer technical support.
Sr. IT Technician with MSP Experience
Easily applyNewIT PartnersVancouver, BC- From $75,000 a year
- Full-time
- Paid time off
- Vision care
- Dental care
- Company pension
- Extended health care
- Technical support: 3 years (required).
- Technical support: 3 years (required).
- Ability to provide remote or on-site support.
View similar jobs with this employerIBC Technologies Inc.Burnaby, BC- $74,000–$86,000 a year
- Full-time +1
- Weekends as needed +1
- Paid time off
- RRSP match
- Extended health care
- On-site parking
- Prior experience providing remote technical support and customer service.
- The Product Support Specialist III provides technical support for commercial and…
- ThalesVancouver, BC V7X 1M5
- $78,800.25–$105,067.00 a year
- Full-time
- Dental care
- Paid sick leave
- Employee assistance program
- Disability insurance
- Designated paid holidays
- Extended health care
- Experience with implementing and support of AWS and/or an Azure environment.
- Handling level 2-3 support cases, working directly with Imperva customers, partners…
- ThalesVancouver, BC V7X 1M5
- $78,800.25–$105,067.00 a year
- Full-time
- Dental care
- Paid sick leave
- Employee assistance program
- Disability insurance
- Designated paid holidays
- Extended health care
- Experience with implementing and support of AWS and/or an Azure environment.
- Handling level 2-3 support cases, working directly with Imperva customers, partners…
Computer Retail Store Manager/Tech Support
Easily applyUniway ComputersRichmond, BC V6V 1Y6- From $20 an hour
- Full-time +1
- 40 hours per week
- Weekends as needed +1
- Extended health care
- Flexible schedule
- Diagnose common computer hardware and software issues.
- Perform computer setup, upgrades, component replacement, software installation, and basic repairs.
IT Help Desk
Easily applyNewSUMMIT TOOLSBurnaby, BC- From $24 an hour
- Full-time +1
- Minimum of 40 hours per week
- Monday to Friday
- Paid time off
- Vision care
- Dental care
- Extended health care
- Provide general IT support to staff.
- Receive and handle calls and emails which require general IT support in a timely manner.
- Job Type: FULL-TIME, PERMANENT.
- Brock SolutionsVancouver, BC
- $50,000–$80,000 a year
- On call
- Profit sharing
- Company events
- Extended health care
- Flexible schedule
- On-call service/support for existing installations.
- Brock Solutions is an innovative engineering solutions and professional services company specializing in the…
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Service Desk Agent
Service Desk Agent
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Full job description
Who We Are
Simon Fraser University is a leading research university, advancing an inclusive and sustainable future. Our purpose – the essence of SFU – is to create and connect knowledge, learning and community for deeper understanding and meaningful impact. We are committed to fostering excellence, innovation, belonging and community in all that we do.
The Client Services Department is dedicated to supporting faculty, staff, instructors, and students in their teaching and learning endeavors. We provide assistance with audiovisual equipment, desktop support, and operate a service desk to address technical needs. Our team fosters a culture of learning and collaboration, empowering individuals to adapt to overcome daily challenges. Through our commitment to exceptional service, we ensure that technology enhances the educational experience and facilitates seamless communication within our community.
About the Role
Provides comprehensive customer service for the Service Desk, serving as the first point of contact between IT Services and clients, including students, faculty, researchers, and staff, through phone, online, and walk-in channels. Ensures high levels of client satisfaction by delivering front-line assistance and advanced troubleshooting for software applications, hardware, user accounts, printing, network connectivity, email and calendaring, technology equipment bookings, and web and audio/video conferencing services. Monitors and responds to incidents, triages and resolves escalated tickets, and provides guidance and training to junior technical staff, including assigning and checking work. In addition, coordinates and provides technical maintenance of computing and audio-visual systems in lecture theatres, classrooms, meeting rooms, and other campus spaces; supports large and complex events; and assists with planning and implementing system upgrades across campus facilities, as directed by the Manager.
Full