Complaints Investigator jobs in Ontario

• Conducting timely and confidential workplace investigations in areas including discrimination, workplace harassment, including sexual harassment, and violence.

• Conducting interviews, gathering and analyzing evidence, assessing credibility, and writing formal investigative reports with findings.

• Providing recommendations in accordance with established legal practices, policies and any applicable collective agreement.
• Acting as a conciliator to facilitate the process for parties that elect this resolution.
• Supporting the development and interpretation of policies and delivering training.
• Conducting the intake of investigation files, case management and post-investigative reporting and tasks.
• Conducting regular reporting on workplace complaints, investigations and other resolution avenues.

• Minimum of three (3) years of related work experience managing and resolving workplace complaints and conducting complex workplace investigations, including experience in facilitating alternative dispute resolution.
• Demonstrated experience facilitating the management and resolution of workplace complaints in a manner that is compliant with the Canada Labour Code and applicable workplace policies.
• Experience documenting investigative findings and writing reports that are clear, concise, complete, and provides analysis of the evidence considered in reaching conclusions.

• Demonstrated awareness, understanding and experience identifying and addressing discrimination and harassment, including racism and systemic and intersectional forms of discrimination.
• Ability to effectively manage multiple investigations, identify risks, react to changing situations and manage multiple priorities in a timely and judicious manner.
• You are an innovator, always looking to develop and improve your approach and that of the team, in line with legislative changes and industry best practice.
• Demonstrated ability to work effectively in a team environment yet independently on assigned files.
• Excellent writing and analysis skills.
• Able to handle confidential information in a mature and professional manner.
• Strong ability to multi-task and respond effectively to changing priorities and demands.
• Develop trust and rapport and influence partners and business leaders.
• Exemplifies Corus’ values and foster an inclusive and respectful working environment.
• Excellent project management, prioritization and planning skills.

How to Apply:
If you’re interested in this opportunity, application.

Current Corus Employees: .

We appreciate the interest of all applicants; however, only those selected for an interview will be contacted. No phone calls, please.