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Clerical Medical Office jobs in Scarborough, ON

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    • Ensure all necessary information is received from the dental office; follow up with doctors for any missing details.
    • Afternoon shift from 11.30am to 08.00pm.
    • Education/diploma in medical office administration.
    • 1-year medical office experience.
    • Maintain attention to detail for all medical records.
    • Ensure accurate documentation and recordkeeping for both medical and financial operations.
    • Ensure that all immigration-required services (medical exams, labs,…
    • Dental/medical office experience an asset (treatment coordination, front desk, or clinical background).
    • We’re a busy specialist practice in oral surgery, dental…
    • Maintain and order office supplies as needed.
    • Complete and process product and medical supplies inventory.
    • File and maintain patient charts according to Clinic…
    • Maintain attention to detail for all medical records.
    • Execute bookings for MRI’s and other medical services.
    • We are committed to providing diagnostic care and…
    • Previous medical administration experience is an asset.
    • Summary: The Service Coordinator/Medical Assistant* will participate in delivering services and…
    • Previous experience in a dental office is required.
    • The ideal candidate will have previous treatment coordinator experience and a strong understanding of dental…
    • The ideal candidate will have experience in a medical or dental office setting.
    • Keep up-to-date with medical terminology and office procedures to assist…
    • Strong knowledge of medical terminology relevant to dental care and electronic medical records systems.
    • Maintain a clean, organized front desk area while…
    • Strong working knowledge of electronic medical records.
    • We are looking for an experienced Medical Office Assistant who brings strong judgment, accuracy, and…
    • Dental Receptionist (Dental Assisting Background Required).
    • This is a front-facing role with real impact*—you are the first voice and first impression for our…
    • Medical office: 3 years (required).
    • This position has hours on the weekend and weekdays (as needed).
    • We have other employees on the weekdays but when they…
    • This position is a full-time role working 30-40 hours per week.
    • Greet and welcome patients to the clinic, manage patient check-in and check-out and engage with…
    • 2+ years in a dental office.
    • Comfortable working in a digital office.
    • Maintain accurate electronic medical records, update patient information, and support team…
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Job Post Details

Dental Customer Service & Data Input
Confidential
Toronto, ON
$24–$30 an hour
Full-time
Apply now

Job details

$24–$30 an hour
Full-time
Afternoon shift, Monday to Friday
Toronto, ON

Full job description

We are a leading full-service dental lab dedicated to delivering high-quality prosthetic solutions to dental professionals across Ontario. We are looking for a motivated and detail-oriented Dental Admin / Dental Receptionist to join our customer service team and be a key part of our client support and case processing operations.

Responsibilities

  • Accurately book incoming cases into the lab system by reviewing dental prescriptions and contents of the case.
  • Ensure all necessary information is received from the dental office; follow up with doctors for any missing details.
  • Confirm scheduling timelines align with customer expectations and internal production schedules.
  • Reschedule cases when necessary and communicate changes to both internal teams and clients promptly.
  • Serve as the primary point of contact for dental offices regarding case inquiries, updates, and issue resolution.
  • Answer incoming calls and emails from clients in a professional, courteous, and timely manner.
  • Provide case status updates and coordinate with technical departments to resolve client concerns.
  • Build strong relationships with clients to enhance satisfaction and retention.
  • Identify opportunities to upsell additional services and products based on client needs.
  • Gather and analyze client feedback to support continuous service improvement.
  • Maintain accurate records of all customer interactions, case bookings, and account information.
  • Perform other administrative tasks and cross-functional coordination as directed by your supervisor.
  • Stay informed about the company’s product offerings and industry trends to better serve our clients.

Requirements

  • Minimum 5 years experience in Customer service in dental Industry
  • Proficiency in English, both spoken and written
  • Good Knowledge in Cosmetic dentistry and Implant Dentistry
  • Experience in a dental clinic or laboratory in a customer service, data entry, or receptionist role is preferred.
  • Strong attention to detail and case documentation accuracy
  • Excellent communication and interpersonal skills
  • Proficient in Microsoft Office and case management systems
  • Ability to work well under pressure and manage multiple priorities
  • Positive attitude, professional demeanor, and team spirit

Job Type: Full-time

Schedule:

  • Afternoon shift from 11.30am to 08.00pm
  • Monday to Friday
  • Weekends as needed

Work Location: In person

If you are passionate about delivering outstanding customer service and want to be part of an innovative team at Pro-Art Dental Laboratory, we invite you to apply today!

Job Type: Full-time

Pay: $24.00-$30.00 per hour

Work Location: In person

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