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    • Comfort with enterprise security questionnaires and architecture conversations.
    • Lead responses to security questionnaires, architecture reviews, and InfoSec…
    • Set clear expectations and maintain consistent performance management.
    • Translate ownership direction and business plans into clear, executable priorities.
    • Experience working with AWS Partners or ISVs to design and deliver joint security solutions.
    • Partner with AWS Account Teams and security strategy roles to…
  • View similar jobs with this employer
    • Experience in performing security assessments and information system audits of network, operating systems, application security, as well as auditing IT…
    • You will be responsible for identifying opportunities, generating qualified leads, and helping businesses improve security through innovative monitoring and…
    • Proven commitment to safety, security, and compliance in a mission-critical environment.
    • Promote clear, respectful, and timely communication within the shift…
    • Proven ability to set and execute clear vision for your unit.
    • Driver of innovation; naturally embraces new ideas and seeks out diverse perspectives to create…
    • You’ll participate in a rotating on-call schedule to provide after-hours emergency support, and you’ll be expected to maintain clear, detailed service notes…
    • Top-Notch Tools & Equipment – Work with modern tools, company vehicles, and provided clothing.
    • Stability & Security – Full-time, permanent position with…
    • Performing root-cause analysis and implementing sustainable solutions.
    • Collaborate with infrastructure, security, and application teams.
    • Sales experience in alarm security-focused industry is an asset.
    • Communicate effectively with clients to facilitate clear understanding of product features and…
    • The AZ Flatbed Driver, under the direction of the Logistics Department, will primarily be responsible for safely delivering product to our customers in a…
    • Strong understanding of secure coding, application security, and how to embed security into everyday architecture, development, and release decisions.
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    • Knowledge of the security industry, and specifically industrial camera solutions, is beneficial but willing to train the right candidate.
    • Handling tickets, documenting solutions, and collaborating with the team.
    • Important: _You must live in — and be able to commute throughout — the Lower…
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Job Post Details

Pre-Sales Solutions Engineer - job post

pivotnow Inc.
Remote
Permanent, Full-time
Responded to 75% or more applications in the past 30 days, typically within 1 day.

Job details

Job type

  • Permanent
  • Full-time

Benefits

Pulled from the full job description

  • Paid time off
  • Stock options
  • Extended health care
  • Work from home

Full job description

PRE-SALES SOLUTIONS ENGINEER

Location: REMOTE / HYBRID — Toronto, Ontario

Employment Type: Full-time

Reports to: Co-founder / Head of Sales

Help us define a new category. pivot is the AV lifecycle management platform changing how AV teams keep boardrooms, classrooms, and operations centers running — and we need a Pre-Sales Solutions Engineer to anchor the technical side of our sales motion.

ABOUT PIVOT

pivot is the world's most efficient AV lifecycle management platform. We give AV Service Providers and Client AV Teams a single pane of visibility (UC, AV, Network), a single source of truth for asset and IoT data, and automated, AI-assisted workflows that maximize system uptime. Built by integrators for integrators, we're a 20-person team scaling fast with a real product, a growing customer base, and a category-defining opportunity ahead.

Learn more at pivotnow.ca.

THE ROLE

As our Pre-Sales Solutions Engineer, you are the technical anchor in every deal. You partner with our Account Executive on direct sales and with our channel partners — integrators and service providers selling pivot into their own customer base — on partner-led deals. Your job: increase technical sales capacity and convert more trials into closed-won.

pivot is net-new functionality in the AV operations world — we don't replace an existing tool, we change the way AV teams work. Most prospects are technical (AV operations leaders, support managers, engineering, IT), and you'll be the person they trust for a straight technical answer.

WHAT YOU'LL DO

  • Lead deep, workflow-driven product demos tailored to AV operations, support, engineering, and IT/InfoSec stakeholders
  • Own customer trials end-to-end — scoping, success criteria, configuration, and driving to a clear go/no-go decision
  • Run technical discovery to surface fit, blockers, and integration requirements early in the cycle
  • Lead responses to security questionnaires, architecture reviews, and InfoSec evaluations
  • Manage integration conversations across CRM, ERP, PSA, ticketing, ServiceNow CMDB, APIs, and webhooks
  • Represent pivot at ~5 industry trade shows per year and hand off signed customers cleanly to Customer Success
  • Feed structured product signal back to our Product team with the context to act on it

WHAT YOU BRING

  • Software/SaaS background with strong, credible technical demo skills
  • Experience running customer trials or POCs to a clear go/no-go decision
  • Fluency in REST APIs, webhooks, authentication, and SaaS integration patterns
  • Comfort with enterprise security questionnaires and architecture conversations
  • Strong written communication — trial plans, technical summaries, InfoSec responses
  • Commercial awareness — you can tell when a technical issue has become a deal risk and act on it
  • Calm, credible presence with senior technical and operational stakeholders

WHAT SETS YOU APART

  • Experience selling into AV, IT operations, managed services, or UC environments
  • Familiarity with AV manufacturers (Crestron, Shure, Biamp, QSC, Aver, Logitech) and meeting-room platforms (Microsoft Teams Rooms, Zoom Rooms, Webex Rooms, BYOD)
  • Working knowledge of ServiceNow, including CMDB concepts
  • Channel partner enablement experience — supporting integrators and service providers as a route to market

WHAT WE OFFER

  • Competitive base + variable comp and meaningful equity in an early-stage SaaS company
  • Extended Health Benefits
  • Remote/Hybrid Working Environment
  • Exciting opportunities for professional development
  • Direct partnership with the founders on a category-defining product, with clear scope and clean handoffs

Ready to anchor the technical sales motion at a fast-moving, integrator-built SaaS company? Apply now!

Benefits:

  • Extended health care
  • Paid time off
  • Stock options
  • Work from home

Work Location: Remote

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