Claims Processing jobs

ABOUT DAVIDSON HEARING AID CENTRES

Davidson Hearing Aid Centres is one of Ottawa's most trusted hearing care providers, serving clients across multiple clinic locations throughout the region. We are a close-knit team committed to exceptional patient care, continuous improvement, and supporting one another. As we grow, we're looking for detail-oriented, organized professionals who take pride in their work and want to be part of something meaningful.

THE OPPORTUNITY

We are looking for a Bookkeeping & Insurer Billing Clerk to join our administrative team. This is a newly combined role that sits at the intersection of financial administration and third-party insurer billing — making it an excellent fit for someone who enjoys variety, accuracy, and working cross-functionally.

Reporting to our Bookkeeper, you will serve as the primary resource for government and third-party insurer billing while supporting day-to-day bookkeeping functions. You will also work closely with our clinic administrators across multiple locations.

WHAT YOU'LL DO

Insurer Billing

• Serve as the primary point of contact for all third-party insurer billing (ADP, WSIB, VAC, NIHB, ODSP, and others)
• Prepare, submit, and follow up on electronic claims on a weekly and bi-monthly basis
• Download and apply payment remittances from Blue Cross, WSIB, ADP, and other insurers
• Investigate and resolve partial payments, rejections, and unpaid claims
• Create and manage third-party billing sheets and monthly billing summaries
• Stay current on insurer policies, tariff updates, and fee schedule changes
• Support clinic staff with billing questions and provide guidance on funding processes

Bookkeeping Support

• Assist with data entry, accounts payable, and accounts receivable processing
• Prepare bank and credit card reconciliations
• Support month-end and year-end accounting processes
• Maintain accurate financial records and documentation
• Assist with financial reporting and other bookkeeping tasks as assigned

WHAT YOU BRING

• Diploma or certificate in Accounting, Bookkeeping, Business Administration, or equivalent experience
• Minimum 2 years of experience in bookkeeping, billing, or financial administration
• Experience with insurer billing, healthcare administration, or government funding programs is a strong asset
• Proficiency with Microsoft Office, particularly Excel
• Experience with accounting software is an asset
• Exceptional attention to detail and a high degree of accuracy
• Strong organizational and time management skills with the ability to manage competing deadlines
• Clear written and verbal communication skills
• A collaborative, professional approach with a commitment to confidentiality

WHAT SUCCESS LOOKS LIKE

• Claims are submitted accurately and on time, every time
• Outstanding insurer balances are actively monitored and resolved promptly
• Clinic staff feel supported and have a reliable go-to resource for billing questions
• Financial records are accurate, reconciled, and up to date
• You're consistently looking for ways to improve processes and reduce errors

Pay: $50,000.00-$60,000.00 per year

Benefits:

• On-site parking
• Paid time off

Application question(s):

• Briefly explain why you think you would be a great candidate for this position?
• Are you legally eligible to work in Canada?
• Do you have experience with third party billing?

Experience:

• bookkeeping, billing, or financial administration: 2 years (required)

Language:

• English (required)

Work Location: In person