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Chief Operating Officer
Mississauga, ON L5T 1G1
$110,000–$125,000 a year
Permanent, Full-time

Job details

$110,000–$125,000 a year
Dental care, On-site parking
Permanent, Full-time
Mississauga, ON L5T 1G1

Full job description

Chief Operating Officer (COO)

MYC Media / MYC Graphics
Location: 1146 Westport Cres.
Employment Type: Full-Time
Reports To: CEO / Ownership Group

About MYC Media

MYC Media is a fast-growing print, signage, graphics, and manufacturing company specializing in large-format printing, custom signage, fleet graphics, vehicle wraps, branding solutions, and visual communications. We are focused on operational excellence, innovation, and scalable growth while delivering high-quality products and exceptional customer experiences.

We are seeking an experienced and driven Chief Operating Officer (COO) to help lead the next phase of our company’s growth.

Position Overview

The Chief Operating Officer (COO) will be responsible for overseeing the daily operations of MYC Media while helping drive strategic growth, operational efficiency, profitability, and organizational development. This executive leader must have proven experience within the print, signage, graphics, manufacturing, or related visual communications industry and demonstrate a successful track record of scaling companies, improving systems, and leading high-performing teams.

The ideal candidate is a hands-on operational leader who understands both production and business growth, can build accountability across departments, and has experience managing fast-paced operations with multiple moving parts.

Key ResponsibilitiesOperational Leadership

  • Oversee all day-to-day business operations including production, installation, project management, logistics, purchasing, and customer service.
  • Develop and implement operational systems, processes, and KPIs to improve efficiency, quality, and profitability.
  • Ensure projects are completed on time, on budget, and to company quality standards.
  • Identify bottlenecks and implement scalable solutions across departments.

Strategic Growth

  • Work closely with ownership to execute long-term business growth strategies.
  • Lead initiatives that improve revenue, operational capacity, and market expansion.
  • Help scale the organization while maintaining culture, quality, and customer satisfaction.
  • Evaluate opportunities for new services, technologies, equipment, and operational improvements.

Team & Culture Development

  • Build, mentor, and manage department leaders and operational teams.
  • Create accountability structures and performance management systems.
  • Foster a positive, high-performance workplace culture focused on collaboration and continuous improvement.
  • Assist in recruitment, training, and leadership development.

Financial & Business Performance

  • Manage operational budgets, margins, labor efficiency, and production costs.
  • Analyze operational and financial reports to improve performance and profitability.
  • Collaborate with leadership on forecasting, resource planning, and business planning.
  • Ensure operational decisions align with company financial goals.

Customer & Vendor Management

  • Maintain high standards for customer experience and service delivery.
  • Build and maintain strong vendor and supplier relationships.
  • Support major client relationships and strategic partnerships when required.

QualificationsRequired Experience

  • Minimum 7–10 years of leadership experience in the print, signage, graphics, manufacturing, or related industry.
  • Proven track record of successfully growing and scaling businesses.
  • Experience managing multi-department operations in a fast-paced production environment.
  • Strong understanding of large-format printing, signage production, fleet graphics, fabrication, installation, and workflow management.
  • Demonstrated success improving operational systems, efficiency, and profitability.

Leadership Skills

  • Strong executive leadership and team-building abilities.
  • Exceptional organizational and problem-solving skills.
  • Results-driven with strong accountability and decision-making capabilities.
  • Ability to lead through growth, change, and operational challenges.
  • Excellent communication and interpersonal skills.

Preferred Qualifications

  • Experience with ERP/workflow systems within manufacturing or print operations.
  • Background in lean manufacturing, process optimization, or operational scaling.
  • Financial acumen with experience managing budgets and operational reporting.
  • Entrepreneurial mindset with a growth-oriented approach.

What We Offer

  • Opportunity to play a major leadership role in a rapidly growing company.
  • Competitive executive compensation package.
  • Performance-based incentives and growth opportunities.
  • Collaborative and entrepreneurial work environment.
  • Ability to make a direct impact on the future of the company.

How to Apply

Please submit your resume along with a brief overview of your experience leading operational growth within the print, signage, graphics, or manufacturing industry. Include examples of companies you have helped scale and measurable operational improvements you have achieved.

Pay: $110,000.00-$125,000.00 per year

Benefits:

  • Dental care
  • On-site parking

Work Location: In person

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