Chat Agent jobs
Customer Service Specialist
Easily applyProtec DentalVancouver, BC V5T 2W6- $23.65 an hour
- Full-time +1
- Monday to Friday
- Vision care
- Dental care
- Extended health care
- Company events
- Provide administrative support such as answering inbound telephone calls, live chat and email offering information on products and services.
Hybrid Call Center Agent
Easily applyOften replies in 1 dayBill Gosling OutsourcingLondon, ON N6A 2N8- $18 an hour
- Full-time
- Weekends as needed +1
- Serve as the primary point of contact for customer inquiries, requests, and concerns via phone, email, and chat.
View similar jobs with this employerRemote Overnight Travel and Lifestyles Concierge (GDS Required)
Easily applyOften replies in 4 daysAspire Lifestyles Americas, Inc.Remote in Windsor, ON- From $20 an hour
- Full-time +1
- Weekends as needed +3
- Paid time off
- Vision care
- Dental care
- Employee assistance program
- RRSP match
- Work from home
- Support customers through phone, email, and chat.
- Remote Overnight Travel & Lifestyles Concierge – GDS Required.
- Paid Time Off: *Vacation and personal time.
View similar jobs with this employerRemote Overnight Travel and Lifestyles Concierge (GDS Required)
Easily applyOften replies in 4 daysAspire Lifestyles Americas, Inc.Remote in Hamilton, ON- From $20 an hour
- Full-time +1
- Weekends as needed +3
- Paid time off
- Vision care
- Dental care
- Employee assistance program
- RRSP match
- Work from home
- Support customers through phone, email, and chat.
- Remote Overnight Travel & Lifestyles Concierge – GDS Required.
- Paid Time Off: *Vacation and personal time.
Remote Travel and Lifestyles Concierge
Easily applyNewAspire Lifestyles Americas, Inc.Remote in Niagara Falls, ON- $20–$22 an hour
- Full-time +1
- Weekends as needed +2
- Paid time off
- Vision care
- Dental care
- Employee assistance program
- RRSP match
- Work from home
- Support customers through phone, email, and chat.
- 100% Remote in Ontario | Permanent Full-Time | $20.00 - $22.00 per hour*.
- Eminence Organic Skin CareHybrid work in Vancouver, BC
- Contract +1
- Monday to Friday +2
- Provide extraordinary Customer service during all interactions with Retail Customers through email, phone, and live website chat communications.
View similar jobs with this employerBilingual Customer Service Professional, Manulife Bank
Multiple openingsManulifeHybrid work in Halifax, NS B3L 4G6- $45,000–$50,000 a year
- Full-time +1
- Weekends as needed
- Paid time off
- Vision care
- Dental care
- Life insurance
- Employee assistance program
- Disability insurance
- Provide exceptional customer service to policyholders, agents, and partners in French and English via inbound calls, email, and chat.
View similar jobs with this employerBilingual Customer Service Representative
Multiple openingsManulifeHybrid work in Halifax, NS B3L 4G6- $42,000–$50,000 a year
- Full-time +1
- Paid time off
- Vision care
- Dental care
- Life insurance
- Employee assistance program
- Disability insurance
- Provide exceptional customer service to policyholders, agents, and partners in French and English via inbound calls, email, and chat.
Hybrid Bilingual Call Center Agent (French/English Required)
Easily applyOften replies in 1 dayBill Gosling Outsourcing (Main)London, ON N6A 2N8- $21 an hour
- Full-time
- Handling inbound and outbound calls, emails and chat inquiries in both languages.
- We are looking for Bilingual Call Center Agents to join our team and provide…
Soutien technique – Service client bilingue / Tech Support – Bilingual Customer Service (Remote)
Easily applyAloricaRemote in Hamilton, ON- Up to $19.35 an hour
- Full-time
- Paid time off
- Employee assistance program
- Store discount
- Speak with customers over the phone, email, or chat to resolve their questions or concerns.
- Nous sommes le plus grand fournisseur de CX appartenant à des…
Soutien technique – Service client bilingue / Tech Support – Bilingual Customer Service (Remote)
Easily applyAloricaRemote in Hamilton, ON- Up to $19.35 an hour
- Full-time
- Paid time off
- Employee assistance program
- Store discount
- Speak with customers over the phone, email, or chat to resolve their questions or concerns.
- Nous sommes le plus grand fournisseur de CX appartenant à des…
Service Client
Easily applyOften replies in 1 dayLe Grand Royal Wolinak S.E.C.Wolinak, QC- $45,000–$50,000 a year
- L’agent(e) au service à la clientèle pour le site de jeux en ligne est responsable d’offrir un accompagnement complet aux utilisateurs de la plateforme BetGRW.
Customer Support Lead
Easily applyLawDepotHybrid work in Edmonton, AB- Full-time
- Paid time off
- Vision care
- Dental care
- Employee assistance program
- Paid vacation
- Extended health care
- Demonstrated ability to deliver clear, constructive, and personalized coaching that supports agent development and improved customer outcomes.
Remote Travel Advisor
Easily applyOften replies in 4 daysAspire Lifestyles Americas, Inc.Remote in London, ON- From $24 an hour
- Full-time +1
- Weekends as needed +1
- Paid time off
- Vision care
- Dental care
- Employee assistance program
- RRSP match
- Work from home
- Support customers through phone, email, and chat.
- 100% Remote in Ontario | Permanent Full-Time | $24.00 CAD per hour + Performance Incentives*.
View similar jobs with this employerManulifeHybrid work in Montréal, QC- $45,000–$50,000 a year
- Full-time +1
- Weekends as needed
- Paid time off
- Vision care
- Dental care
- Life insurance
- Employee assistance program
- Disability insurance
- Provide exceptional customer service to policyholders, agents, and partners in French and English via inbound calls, email, and chat.
View similar jobs with this employerRemote Bilingual Travel Advisor (French)
Easily applyOften replies in 4 daysAspire Lifestyles Americas, Inc.Remote in Toronto, ON- $24–$26 an hour
- Full-time +1
- Weekends as needed +1
- Paid time off
- Vision care
- Dental care
- Employee assistance program
- RRSP match
- Work from home
- Support customers through phone, email, and chat.
- Remote Bilingual Travel Advisor (French) *.
- 100% Remote in Ontario | Permanent Full-Time | $24.00–$26.00 CAD…
By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.
People also searched:
Career Resources:
Job Post Details
Customer Service Specialist
Customer Service Specialist
Job details
Full job description
Protec Dental Laboratories is a growing full-service dental laboratory located in Olympic Village area. We are seeking a dynamic individual to join our team in a Customer Service Specialist role. The ideal candidate must have good communication and interpersonal skills, a natural curiosity and willingness to learn, and the ability to work effectively in a fast-paced environment as a team player and independently.
The Customer Service Specialist will report to the Customer Service Supervisor.
What You Will Be Doing
● You will be answering 70-100 calls per day in a call centre environment.
● Provide administrative support such as answering inbound telephone calls, live chat and email offering information on products and services.
● Promptly and accurately schedule pickups and update detailed information on cases and accounts by entering accurate call notes in the internal system CPM.
● Have good product knowledge and be willing to expand dental knowledge constantly.
● Communicate with customers, colleagues and managers in a professional manner.
● Identify customer needs and assist customers in navigating the company website and portal.
● Make outbound calls on cases that need assistance.
● Gather customer service feedback and share with Customer Service Team Lead.
● Seek advice and input from the Customer Service Team Lead.
● Scheduling patients for Custom Shade appointments.
Quality Assurance and Training
● All calls are recorded for quality assurance and training purposes.
● Agents participate in monthly call quality reviews with their Team Lead, including
listening to and receiving feedback on randomly selected recorded calls.
What You Will Need
● Exceptional communication and interpersonal skills.
● 2 years of Call Centre work experience preferred.
● Experience in a customer service role.
● Strong computer skills, Including Microsoft 365.
● Strong organizational and excellent time management skills.
● Aptitude for working both collaboratively and independently.
● Ability to work quickly and accurately with strong attention to detail.
● Willingness to learn and grasp new technology.
● High School Diploma.
The Perks
● Extended health care including medical, dental and vision.
● Transit friendly and lots of great eats in the neighborhood.
● A great team.
● A chance to join one of the most progressive labs in Canada.
Job Type
● Full-Time Monday to Friday from 8:00AM-5:00PM.
Please note: As part of our recruitment process, shortlisted candidates may be asked to complete skills assessments relevant to the position, including computer proficiency and customer service assessments.
Job Types: Full-time, Permanent
Pay: $23.65 per hour
Benefits:
- Company events
- Dental care
- Extended health care
- Vision care
Application question(s):
- Are you currently legally authorized to work in Canada?
- Do you currently require, or will you require in the future, employer sponsorship to work in Canada?
Experience:
- high-volume call centre environment: 2 years (required)
Work Location: In person