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Catering Administrative Assistant jobs

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    • Perform basic administrative tasks for the company.
    • Communicate proactively with customers to provide updates, confirmations, and other information related to…
    • Support events by preparing, baking, and finishing catering items on schedule.
    • Previous experience in catering, office administration and/or as a server or…
    • Previous hospitality and/or catering experience is required.
    • Reporting to the Catering Manager, and working in conjunction with the other Assistant Manager, the…
    • Support events by preparing, baking, and finishing catering items on schedule.
    • Previous experience in catering, office administration and/or as a server or…
    • Minimum of 2 years experience in a food services, restaurant, hospitality or catering role.
    • Ensure exceptional client service for all events, including prompt…
    • The main responsibilities are to aid with administrative duties as well as execute events and drops across UBC campus.
    • Job Types: Full-time, Permanent.
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    • Minimum of 2 years experience in a food services, restaurant, hospitality or catering role.
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    • Provide general administrative support to Catering Managers…
    • Clean and reset catering carts and service stations after events, returning equipment and utensils to catering kitchen.
    • This role is a part-time position.
    • Knowledge of airline catering with an inventory management background with a minimum of 2 years relevant work experience.
    • Previous administrative experience, and/or experience in a hospitality or similar industry is an asset.
    • Hours of Work: 35 hours per week.
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    • Hours of Work: 35 hours per week.
    • Process boardroom meeting requests for Firm members through the Firm's Event Management Systems ("EMS") and coordinate catering components.
    • Assisting clients with catering and event inquiries.
    • Previous hospitality, event coordination, guest service, administrative, or sales experience is an asset.
    • Support service quality and delivery of catering functions.
    • Comfortable using Microsoft Office and hotel, catering, or sales systems.
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Job Post Details

Customer Service Administrator - job post

Seasons Catering
3.0 out of 5 stars
118 West 6th Avenue, Vancouver, BC V5Y 1K6
$22–$23 an hour - Permanent, Full-time

Job details

Pay

  • $22–$23 an hour

Job type

  • Permanent
  • Full-time

Location

118 West 6th Avenue, Vancouver, BC V5Y 1K6

Benefits

Pulled from the full job description

  • Vision care
  • Dental care
  • Casual dress
  • Extended health care
  • Wellness program

Full job description

Seasons Catering is looking for a customer service superstar to join our team! If you love working with people and food, we want to hear from you!

As a Customer Service Administrator, your role is crucial in ensuring excellent customer service and satisfaction. You will be responsible for managing various administrative tasks related to customer inquiries, orders, and complaints, while providing exceptional service to clients and ensuring smooth operations.

Key Responsibilities:

  • Handle incoming orders from customers via phone and email, while providing exceptional customer service and offering recommendations to our clients,
  • Meticulously enter new orders into the system while being mindful of any existing food allergies and issue confirmatory invoices
  • Communicate between customers and our team members for specific requests
  • Collaborate with other departments within the company, such as the kitchen, delivery team, and sales team, to ensure smooth operations and timely delivery of catering services.
  • Communicate proactively with customers to provide updates, confirmations, and other information related to their catering orders.
  • Receive payments via credit card and cheque.
  • Perform basic administrative tasks for the company

You are:

  • Detail-oriented, and put extra care into your work
  • Knowledgeable in food and common dietary restrictions
  • Organized, able to multi-task and prioritize job in a timely manner
  • Able to work in a fast pace environment
  • Excellent in both conversation and written English (both on the phone and email!)

If you have the above qualities, we want to hear from you!

Job Types: Full-time, Permanent

Pay: $22.00-$23.00 per hour

Benefits:

  • Casual dress
  • Dental care
  • Extended health care
  • Vision care
  • Wellness program

Experience:

  • Customer service and administration: 1 year (required)

Work Location: In person

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