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    • Good judgment and understanding of casino operations.
    • Minimum 6 months experience in a security role.
    • At all times, you are aware of the gaming operations and…
    • No prior dealing experience is required — just strong attention to detail, great energy, and a passion for delivering exceptional guest service.
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    • Previous experience or training in security an asset.
    • Duties include monitoring access, escorting guests, assisting with lost and found, and providing first aid…
    • Minimum 1 year of experience in a surveillance or security field an asset; gaming industry experience preferred.
    • Performing preventive maintenance on equipment.
    • The Casino Host/Hostess acts as the first point of contact for our guests and plays a key role in crafting exceptional VIP engagement experiences.
    • Minimum of 3–5 years of experience in security operations, with at least 1–2 years in a lead or supervisory capacity, preferably in a casino or hospitality…
    • O Enforce compliance to the company safety program and provincial occupational, health and safety regulations.
    • O Schedule inspections for safety equipment.
    • Must have a valid security license and MUST have Valid SmartServe.
    • This is a part time evening/weekend position.
    • Job Types: Part-time, Casual.
    • Previous experience in security, hospitality security, or a related field is preferred.
    • Respond to alarms, security incidents, guest disturbances, and…
    • Sous la supervision du responsable des opérations du département de l’encaisse, vous jouerez un rôle essentiel dans le traitement du numéraire.
    • Welcome and acknowledge all guests using their name when possible, anticipate and address guests; service needs, assist individuals with disabilities, and thank…
    • Able to maintain security clearance.
    • Maintain a professional demeanour at all times when in the casino, whether on shift or not.
    • 18 years of age or older.
    • Relevant du superviseur des opérations du département de l’encaisse, vous devrez offrir un excellent service à la clientèle en effectuant diverses transactions…
    • Custodians/Janitors are responsible for the safety, cleanliness and security of the facility.
    • Successful candidates require an understanding of standard…
    • Gateway is seeking a Ticket Usher who delivers an exceptional customer service excellence in seating and assisting patrons in our entertainment complex.
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Job Post Details

Cascades Casino logo

Security Officer - job post

Cascades Casino
3.1 out of 5 stars
Penticton, BC V2A 7M5
$20.85 an hour - Casual
You must create an Indeed account before continuing to the company website to apply

Job details

Pay

  • $20.85 an hour

Job type

  • Casual

Shift and schedule

  • Weekends as needed

Location

Penticton, BC V2A 7M5

Benefits

Pulled from the full job description

  • Flexible schedule

Full job description

Job Type: Casual

Wage: $20.85/hour

The Gateway to Your Future

As the Security Officer, you oversee security throughout the casino, ensuring guests and employees are secure and protected at all times. In this key role, you will help create a comfortable environment where others feel the assuring calm of your presence. Internally, you will protect the company from theft and/or fraud, while delivering a rock-solid commitment to customer service.

At all times, you are aware of the gaming operations and will work under provincial gaming regulations and comply with all applicable laws, policies and procedures. This exciting opportunity at a national company offers you the chance to nourish and grow your career with the promise of an excellent benefits package and competitive salary for full-time employees.

We Provide

  • Full benefits package for full-time employees
  • Retirement savings plan
  • Exciting, supportive and fun work environment
  • Family and friends discounts on travel, tech, food, beverage, and fitness
  • Development and training opportunities

Key Responsibilities

  • Maintain a presence on the gaming floor and be able to respond to guest inquiries quickly.
  • Control access to the facility and particularly to sensitive areas.
  • Monitor alarm panels and control and issue keys.
  • Write reports, maintain a daily log and conduct investigations.
  • Provide First Aid and medical attention as required.

What You Bring

  • Minimum 6 months experience in a security role.
  • Proven, high level of customer service.
  • Detail-orientated and organized nature.
  • Solid analytical and communication skills, both written and verbal.
  • Current First Aid/CPR certification preferred.
  • Ability to obtain registration with the IGCO of BC
  • Sensitive in dealing with people and proactive in providing solutions.
  • Good judgment and understanding of casino operations.
  • Experience with computers and surveillance equipment.
  • Benefit from working flexible hours, evenings, and weekends.
  • Completion of Gaming Security Officer (GSO) training/exam prior to start (employer will sponsor) OR valid BC Security License and completion of Gaming Security Officer (GSO) training/exam within 90 days of start in B.C.
  • Completion of Serving It Right (BC) certification prior to start date
  • Ability to stand and walk for long periods.
  • Capacity to physically restrain and secure individuals using prescribed techniques.
  • Social perceptiveness and good vision to identify people.

Why Work With Us?

Gateway Casinos & Entertainment Limited (“Gateway”) is one of the largest and most diversified gaming and entertainment companies in Canada with 31 gaming properties in British Columbia, Ontario and Alberta. Across its entire portfolio, Gateway currently employs approximately 7,000 people and features approximately 380 table games (including poker tables), 14,204 slots, 76 food and beverage outlets and 564 hotel rooms. A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands. This has dramatically improved the gaming customer experience and also attracts new gaming and restaurant customers. Some of Gateway’s proprietary brands include Grand Villa Casino, Cascades Casino, Starlight Casino, Playtime Casino, Match Eatery & Public House, Atlas Steak + Fish and Chow Lucky Noodle Bar.

Gateway is a proud Canadian company that strives to choose Canadian products and local services. In 2022, Gateway celebrated 30 years in the business of gaming and entertainment in Canada. Additional information is available at gatewaycasinos.com.

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Gateway is a proud equal opportunity employer and dedicates itself to Respect, Integrity, Team-Work and Exceptional Customer Service. We are committed to providing an inclusive and barrier free candidate experience and work environment. If you require accommodation at any point during the recruitment and selection process, please let us know.


This job posting is for an existing vacancy.

Gateway does not utilize any form of artificial intelligence (AI) in the screening, assessment, or selection of applicants.

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