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    • Conducting telephone surveys to our clients about customer satisfaction, public policy, local issues, and many more.
    • Adhere to the staffing schedule.
    • Day two is a full day of training onsite in person orientation class at our CAA/CCG head office.
    • Competitive benefits that include a defined contribution plan,…
    • Handling inbound telephone calls relating to varied alarm signals/customer requests.
    • Manage large amounts of inbound and outbound calls in a timely manner.
    • Respond to inbound calls from a variety of Health Care Providers.
    • First Canadian Health is looking for Bilingual Customer Service Representative to work within…
    • Intermittent walking within the Claims Department for Team support.
    • Engage in bi-weekly claim department and monthly benefit process meetings.
    • AZ or DZ Drivers license (required).
    • Understand timelines and scheduling for job progress.
    • Loosen soil and vacuum debris and take to cleanfill site.
    • Receive inbound and make outbound customer calls regarding past due accounts and facilitate payment arrangements to bring accounts to a current balance.
    • Previous call-centre experience required.
    • Provide accurate, valid and complete information by using the proper resources.
    • Handle inbound calls with a heavy focus on making outbound calls.
    • Maintain consistent communication with customers regarding service needs, maintenance…
    • The successful candidate will provide support to customers, automotive dealerships, repair facilities, and business partners across Canada.
    • The bilingual customer service representative is responsible for providing support for users of Opifiny software in English and French.
    • Experience in technical support, customer support, help desk, dealer support, billing support, operations, or a similar role.
    • Minimum of 2 years experience working in a call centre, contact centre, or customer-facing environment.
    • We are seeking a dynamic and experienced Bilingual…
    • Respond to inbound customer inquiries, provide account balance information, and process payments with the goal of resolving delinquent accounts during the first…
    • Enjoy fast-paced days of problem-solving and connecting with customers by telephone via inbound calls, emails and instant messages;
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Career Resources:

Call Representative
KGS Research
·
3.0
Greater Toronto Area, ON
$17.60 an hour
Part-time
Apply now

Job details

Here’s how the job details align with your profile.

Pay

$17.60 an hour

Job type

Part-time

Shift and schedule

Every Weekend

Benefits

Pulled from the full job description
Work from home

Full job description

KGS Research is a leader in the market research and data collection industry. We are looking for Call Representatives to join the team to conduct market research! Interested in political polling, public issues, and consumer trends? Are you a people person? Are you curious about the world and enjoy learning about new things? This might be the perfect opportunity!

Why Join KGS?

  • Amazing growth opportunities are available.
  • Start working immediately
  • Work from home opportunities
  • No sales involved
  • Training is provided

Part-Time Working Hours:

  • Friday: 3:30 P.M. – 12:00 A.M. (EST)
  • Saturday and Sunday: 12:30 P.M. - 9:00 P.M (EST)
  • No morning shifts

Responsibilities and Duties:

  • Conducting telephone surveys to our clients about customer satisfaction, public policy, local issues, and many more
  • Work closely with our quality control team to ensure opinions and data are collected in a neutral and unbiased manner
  • Adhere to the staffing schedule

Qualifications:

  • One or more years of customer service experience in a fast-paced environment
  • A strong understanding of computers, and experience with CATI (Computer Assisted Telephone Interviewing) programs would be an asset.
  • Excellent English communication skills, able to articulate pronunciations of difficult words
  • Fluency in a second language would be an asset.

Pay: $17.60 per hour

Location:

  • Greater Toronto Area, ON (required)

Work Location: In person

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