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    • Assist all customers through inbound calls, emails, and/or chats.
    • Our Customer Service Representatives (Spanish Bilingual) are passionate about delighting…
    • Work closely with leadership to provide clear reporting on team performance, revenue opportunities, operational issues, and improvement plans.
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    • You’ll have a positive impact on clients by listening closely to their needs and offering excellent customer service.
    • Employee and family assistance program.
    • The successful candidate will possess the unique combination of rapport-building, presentation skills and experience required to quickly gather data, identify…
    • Work closely with your program lead and/or manager to identify process improvements for the handling of leads and and the customer experience as well as…
    • Design and deliver structured training for the existing agents on objection handling, rate negotiation, value framing, and account development.
    • Excellent problem-solving abilities, with the ability to adapt to changing situations and make sound decisions.
    • Dental Experience would be an asset.
    • We're looking for customer service-driven individuals who are enthusiastic, sales savvy, team players, and committed to personal development.
    • Previous experience in sales, energy, or call centre environments.
    • College diploma or degree in Marketing, Business, or Communications (asset, not required).
    • The position is based in Quebec and requires proficiency in both English and French.
    • Ability to handle multiple tasks efficiently under pressure.
    • Robust career path with a full development plan Opportunity to grow in organization.
    • Prioritize accounts based on revenue and vertical impact to focus efforts…
    • Bachelor’s degree, College diploma or equivalent degree.
    • Robust career path with a full development plan and the opportunity to grow in the organization.
    • Assist all customers through inbound calls, emails, and/or chats.
    • Our Customer Service Representatives (French Bilingual) are passionate about delighting…
    • Collaborate with the sales leadership team to hit and exceed weekly and monthly targets.
    • Prospect and connect with potential business clients through strategic…
    • Generate inbound and outbound documents and coordinate with the applicable teams in processing customer order instructions.
    • WMS Order Entry: 1 year (required).
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