Skip to main content
Post your resume and find your next job on Indeed!

case work jobs in Vancouver, BC

Sort by: -
    • A vibrant, international work environment built on collaboration and creativity.
    • Maintain meticulous records within Zendesk and Shopify, ensuring all customer…
    • Approve work hours and ensure accuracy of staff timesheets in the payroll system.
    • Demonstrated ability to work independently and as a part of a cross-discipline…
    • Eligibility to work in Canada.
    • Attend and contribute to regular case management team meetings.
    • Hours of work: 37.5 hours per week, Monday to Friday or Tuesday…
    • Applicants must already be eligible to work in Canada.
    • Youth work or counselling: 2 years (preferred).
    • North Vancouver, BC V7P 3S4: reliably commute or plan to…
    • You own your work, and you work through your mistakes rather than around them.
    • You can plan your work and deliver under deadline.
    • What We Are Looking For*.
    • Proficiency with Microsoft Office and database or case management systems.
    • Meaningful work supporting individuals involved in large-scale legal claims.
    • Provide support and collaborative leadership around case planning.
    • Provides feedback on social policy legislation; participates in program planning and…
    • Providing case management and related administration.
    • Demonstrating the ability to work in a team environment, as well as independently.
    • Pay: $25.95 per hour.
    • Cultural competency and ability to work respectfully with diverse populations.
    • Maintain accurate case notes, documentation, and program tracking requirements.
    • Contact case managers and coordinate with relevant parties for patient care and route management.
    • Proven ability to work as a team player in a fast-paced…
    • This position works predominately on-site.
    • Provides support to other CMBC departmental and contractor maintenance work/schedules.
    • Posting Date: June 23, 2026.
    • Eligibility to work in Canada.
    • Job type and hours of work: Part-Time Contract.
    • Job type and hours of work: Full-Time Salaried.
    • Self-motivated and self-directed.
    • Hybrid work: 3 days a week in the office.
    • Legally able to work in Canada (FULL TIME HOURS year-round/ no Student VISA).
    • Hi there, we’re Article.
    • Assisting the immigration counsels/consultants in preparing legal documentation and case files;
    • Previous work experience as a legal assistant, or paralegal, in…
    • Cleans and tidies work areas and shared spaces.
    • This position is not suited for remote work or home office.
    • In case of equal qualifications, preference will be…
Get email updates for the latest case work jobs in Vancouver, BC

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

Career Resources:

Job Post Details

Pergolux logo

Customer Service Specialist (US Market) - job post

Pergolux
3.7 out of 5 stars
Vancouver, BC
Full-time

Job details

Job type

  • Full-time

Location

Vancouver, BC

Full job description

Location: Vancouver Office

As a Customer Service Specialist for the US Market, you will serve as the primary voice of our brand from our Vancouver office, ensuring every American customer interaction is handled with empathy, precision, and a solution-oriented mindset. Operating fully in English, your role is critical in maintaining our high standards of service, managing the end-to-end customer journey from initial inquiry to post-delivery support, and directly impacting our customer retention and brand reputation.

At PERGOLUX, you will join a high-growth, Scandinavian-inspired environment where our culture of Unity and Innovation empowers you to take initiative and grow alongside a passionate global team.

What You’ll Do

  • Deliver responsive, professional assistance across phone, chat, and email to resolve inquiries and service issues with clarity.
  • Manage the full order lifecycle, including modifications, tracking, and coordinating with logistics partners to resolve delivery delays.
  • Develop deep product fluency to provide expert advice and first-level technical troubleshooting for our premium pergola systems.
  • Maintain meticulous records within Zendesk and Shopify, ensuring all customer data and case histories are accurately documented.
  • Collaborate cross-functionally with Sales and Technical teams to provide feedback that informs product and service improvements.

What You’ll Bring

  • 2 - 4 years of experience in customer service or a related field, preferably within e-commerce or home improvement.
  • Exceptional written and verbal communication skills in Englisch with the ability to maintain a premium and friendly tone.
  • A tech-savvy mindset with the ability to quickly master tools like Zendesk, Shopify, and internal CRM platforms.
  • Strong organizational skills and the ability to multitask effectively across multiple communication channels simultaneously.
  • A collaborative and empathetic spirit that aligns with PERGOLUX’s core values of Integrity and Appreciation.

Benefits

  • A vibrant, international work environment built on collaboration and creativity.
  • Growth opportunities in a fast-scaling e-commerce company.
  • Team Culture & Events – Join a supportive, international team with regular events, summer parties, and after-work gatherings.
  • Employee discounts on all PERGOLUX products.
  • Comfort & Convenience – Free drinks and snacks to keep you fueled throughout the day.

Work Location: In person

Let Employers Find YouUpload Your Resume