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Job Post Details

Training Officer/Barista (Ottawa/Montreal) - job post

Real Fruit Bubble Tea Inc.
2.9 out of 5 stars
Ottawa, ON
From $20 an hour - Permanent, Full-time

Job details

Pay

  • From $20 an hour

Job type

  • Permanent
  • Full-time

Shift and schedule

  • Weekends as needed

Location

Ottawa, ON

Benefits

Pulled from the full job description

  • Store discount
  • Discounted or free food
  • Casual dress
  • Flexible schedule

Full job description

Are you passionate about bubble tea businesses?

Are you someone who always thrives to grow and accomplish more?

If yes, join us today!

If not now, when?

If not me, who?

Founded in Toronto, Real Fruit Bubble Tea has been committed to making fresh fruit drinks healthy and accessible for anyone to enjoy since 2002. We have numerous locations across Canada and USA. As a rapidly expanding business, we want you to join our team and grow with us! There is huge potential for growth, and we welcome anyone who is up to a challenging yet rewarding journey!

Position Description

Reporting to the Training Manager, the Training Officer will provide and deliver the approved Real Fruit Bubble Tea Inc. training program and initiatives to new and existing employees, such as our Senior Bartending Training program. Working in conjunction with RFBT operations staff and the Training Manager, the Training Officer will assist in identifying training and knowledge gaps, and develop training initiatives to close them. The Training Officer will help to ensure that all RFBT partners are properly trained on how prepare drinks to RFBT’s standards to deliver a quality product to customers

Duties and Responsibilities

  • Must work in-store as a cashier/barista, actively assisting in all areas of daily store operations. This includes hands-on participation in drink preparation, order taking, operating the POS system, and delivering exceptional customer service.
  • Be embedded in live store operations to gain a deep understanding of day-to-day challenges and training needs. Provide real-time coaching and support to staff during shifts, assisting with customer service, workflow, and problem-solving.
  • Support the development of creative and engaging training content using platforms such as Canva, Adobe Illustrator, and video editing software for internal SOPs and training guides.
  • Drive and embody RFBT’s brand values and philosophy throughout all training and development initiatives.
  • Communicate clearly and consistently with team members, in-store trainers, and management to ensure training effectiveness and alignment with operational goals.
  • Ensure all training programs comply with provincial legislation, workplace standards, and company policies.
  • Stay current with industry trends, training methods, and best practices to continuously improve training approaches.
  • Serve as a hands-on role model for store teams, offering practical guidance and support to elevate employee performance and customer experience.

Please note:

All job postings at Real Fruit Bubble Tea Inc. are intended to fill existing vacancies within our organization.

We’re committed to being transparent and fair about pay. The salary range provided is a guideline and not a guaranteed offer. Final compensation is determined based on the responsibilities of the role, market data, internal equity, and several individual factors, including overall and relevant experience, education, certifications, skills, expertise, and the location of the position.

AI Usage:

As part of our recruitment process, we may use technology-assisted tools, including automated systems, to help review and assess applications. These tools do not make final decisions. All screening, interviewing, and hiring decisions are made by our human resources and hiring team.

Industry

Food and Beverage Services

Employment Type

Full-time

Real Fruit Bubble Tea is committed to inclusive and accessible employment practices. Accommodation is available, upon request, for candidates taking part in all aspects of the recruitment selection process

Salary: From $20.00/hour

Job Types: Temps plein, Permanent

Pay: From $20.00 per hour

Benefits:

  • Casual dress
  • Discounted or free food
  • Flexible schedule
  • Store discount

Application question(s):

  • Please confirm that you know you will be required to work-in store as an ongoing basis for this position by replying 'Yes'.
  • What is your availability throughout the week (including weekends)?
  • Are you applying for the Ottawa or Montreal position?

Experience:

  • QSR Restaurant: 1 year (preferred)
  • Training & development: 1 year (preferred)

Licence/Certification:

  • Driving Licence (preferred)

Willingness to travel:

  • 100% (preferred)

Work Location: In person

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