CAD Technical Support jobs in Calgary, AB

Design Support Specialist – Calgary, AB

Synergy HR Consulting is a Human Resource Management and Recruitment firm – providing a broad range of HR & Recruitment services to a variety of businesses in all industries in the US and Canada. We work collaboratively with our clients to ensure we understand their core business, building teams that are engaged, empowered and accountable. Our meaningful, long-term relationships with our clients make us an industry leader in providing exceptional HR and Recruitment support.

Our client, HeatLink, has a manufacturing facility in Calgary, producing plastic tubing for residential, commercial and industrial applications.

We are looking for a Design Support Specialist to join the team!

Position Overview

As a Design Support Specialist, you will work closely with the Technical Design Support Supervisor to provide technical design and estimating support for a variety of hydronic systems, including radiant floor heating, radiant cooling, snow melting, plumbing systems, and control and pumping panels. This role is responsible for preparing accurate quotes, assisting with system designs, and providing knowledgeable technical support to customers, helping ensure exceptional service and successful project outcomes.

Key Responsibilities:

• Plan, develop and follow-up on technical design related to residential and commercial hydronic in-slab heating/cooling systems, snow melt systems, and pumping panel applications. The work process includes but is not limited to building heat loss and hydronic calculations, equipment / control selection, quotation summaries, generating 2D piping layouts, and hydronics schedule and reports.
• Plan, develop detailed SOLIDWORKS drawingfor pre-fabrication in the piping and sheet metal shops. Prepare flat pattern layouts and CNC export files for sheet metal fabrication.
• Plan, develop and follow-up on technical design related to residential and commercial plumbing systems. The work process includes but is not limited to domestic waterline sizing, quotation summaries, generating 3D piping layouts, and potable water systems schedule.
• Responding to customer’s technical questions and inquiries. Populate and expand knowledge database for troubleshooting and technical support.
• Aid existing technical support network, including but not limited to design, literature, technical articles, and training programs.
• Works with Product Manager to maintain existing offering through continual product improvements, product line extensions and product maintenance.

Education, Experience and Qualifications: (Formal education, experience and knowledge to fully satisfy the needs of the position):

• Technical training as a CET, EIT, P. Eng., plumber, or hydronic installer would be an asset.
• Technical designation as a CHC Certified Hydronics Designer, RHDT, CPDT, or CPD would be an asset.
• Technical knowledge or prior experience with LoopCAD, SOLIDWORKS, PlumbingCAD, AutoCAD, REVIT, other heat loss and hydronic calculations software, plumbing estimating and design software and / or plumbing code knowledge.
• Excellent understanding of product applications and installations.
• Understanding of the residential fire sprinkler and fire safety markets is an advantage.

Personal Characteristics:

• Goal-oriented; self-motivated.
• Ability to focus on all aspects of a task, no matter how small, and ensuring accuracy and thoroughness.
• Sound organizational & problem-solving skill.
• Team-oriented; customer focused.

This is an excellent opportunity for an ambitious, career-oriented individual looking to join an expanding global company. We offer a safe work environment.

We thank all candidates for their interest; however only those candidates selected to be interviewed will be contacted.

Job Type: Full-time

Benefits:

• Dental care
• Extended health care
• Paid time off
• RRSP match

Ability to commute/relocate:

• Calgary, AB: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Are you legally able to work in Canada?

Experience:

• AutoCAD or similar: 1 year (required)
• Piping Design: 1 year (preferred)
• 2D/3D Drafting: 1 year (required)

Work Location: In person