Bilingual Technical Support jobs
BILINGUAL TECHNICAL SUPPORT SPECIALIST
Easily applyNewCartel Communication Systems Inc.Langley, BC V1M 4B5- $58,000–$65,000 a year
- Full-time
Often responds in 1 day- 2+ years in a technical customer support environment.
- Track time and material expenditures tied to support incidents to support billing accuracy.
View similar jobs with this employerLatham Pool Products, Inc. (Canada)Ontario- $62,000–$75,000 a year
- Full-time
- Vision care
- Dental care
- Disability insurance
- RRSP match
- This role will provide field technical support to all customers.
- Associates degree with technical certification and a minimum of five years of technical…
View similar jobs with this employerLatham Pool Products, Inc. (Canada)Ontario- $62,000–$75,000 a year
- Full-time
- Vision care
- Dental care
- Disability insurance
- RRSP match
- This role will provide field technical support to all customers.
- Associates degree with technical certification and a minimum of five years of technical…
View similar jobs with this employerLatham Pool Products, Inc. (Canada)Kingston, ON- $62,000–$75,000 a year
- Full-time
- Vision care
- Dental care
- Disability insurance
- RRSP match
- This role will provide field technical support to all customers.
- Associates degree with technical certification and a minimum of five years of technical…
View similar jobs with this employerLatham Pool Products, Inc. (Canada)Ottawa, ON- $62,000–$75,000 a year
- Full-time
- Vision care
- Dental care
- Disability insurance
- RRSP match
- This role will provide field technical support to all customers.
- Associates degree with technical certification and a minimum of five years of technical…
Bilingual Technical Support Representative
Easily applyUnited ChargersRichmond Hill, ON L4B 1A8- $50,000 a year
- Full-time
- Paid time off
- Vision care
- Dental care
- Extended health care
- On-site parking
- Provide administrative support for various Institutional Distribution VPs and their management team(s).
- Conduct and assist in daily office routines to support…
- PBS SystemsMontréal, QC
- $4,800 a month
- Full-time
- Paid time off
- Dental care
- Designated paid holidays
- Comprehensive health benefits - Medical and dental coverage to support your well-being.
- As a DTO Bilingual Trainer – Sales, you will deliver expert training and…
DIT_Technical Support Representative (ON)_2026
Easily applyConnex Telecommunications Inc.Hamilton, ON- $17.60 an hour
- Full-time
- Rotating shift
- Vision care
- Dental care
- An amazing team of coworkers and support staff.
- Additional earning opportunities possible for English/French bilingual.
- Proper work desk and chair.
Technicien Roadtech/Roadtech Technician
Easily applyOften replies in 13 daysPandaPayMontréal, QC H4B 2M5- $60,000 a year
- Full-time
- 8 hour shift
- Mileage reimbursement
- Life insurance
- Commuter benefits
- Extended health care
- On-site parking
- Work from home
- Provide timely and efficient technical support to clients.
- 1-3 years of experience in a technical support or technician role.
- Moneris SolutionsMontréal, QC
- $44,000–$60,000 a year
- Full-time
- Weekends as needed +2
- Tuition reimbursement
- Employee assistance program
- RRSP match
- Provide onsite support for installations at our merchants' location.
- Write technical procedures for installations or service calls on several electronic…
Agent(e) support technique
Easily applyReseau sans fil Otodata Inc.Montréal, QC H4N 1G5- $24–$26 an hour
- Full-time +1
- Paid time off
- Vision care
- Dental care
- Life insurance
- Extended health care
- On-site parking
- L’agent du service à la clientèle, soutien technique est responsable d’assister les clients dans la résolution des problèmes techniques avec les produits de…
View similar jobs with this employerReynolds and ReynoldsQuebec City, QC- $56,000–$58,000 a year
- Full-time
- Paid time off
- Vision care
- Dental care
- Life insurance
- Company car
- Company pension
- Must be bilingual in Canadian French and English.
- To advise and support, requires core physical abilities.
- You will provide both on-site and video conference…
- Moneris SolutionsOttawa, ON
- $44,000–$60,000 a year
- Full-time
- Weekends as needed +1
- Tuition reimbursement
- Employee assistance program
- RRSP match
- As a Field Service Technician at Moneris, you'll bring technical expertise and a customer-focused approach to deliver outstanding experience to our merchants.
Bilingual Tier 2 Helpdesk (NB)
Easily applyConnex Telecommunications Inc.Hamilton, ON- $19.50 an hour
- Full-time
- Weekends as needed +3
- As a Bilingual Technical Support Representative, you will assist customers with technical support needs in both English and Canadian French.
IT Desktop Support Engineer
Easily applyAllied digital service limitedMontréal, QC H2X 3P4- $50,000–$54,000 a year
- Full-time
- 8 hour shift
- Communicate technical information to technical and non-technical team and customers.
- Provide onsite support to Authorized Users with operational and technical…
View similar jobs with this employerBilingual Customer Traveling Trainer
Easily applyNewReynolds and ReynoldsQuebec City, QC- From $55,000 a year
- Full-time
- Paid time off
- Vision care
- Dental care
- Life insurance
- Disability insurance
- Company car
- Provide training and support of software to customer personnel.
- We are seeking a bilingual representative to help support our French-speaking customers in the…
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Job Post Details
BILINGUAL TECHNICAL SUPPORT SPECIALIST - job post
Job details
Pay
- $58,000–$65,000 a year
Job type
- Full-time
Location
Full job description
Company Overview
Cartel Communication Systems Inc. has been a leader in the communication technology industry since 1981, providing innovative products and services for communication systems and wireless enterprises across the country. Our commitment to quality and customer satisfaction drives us to deliver tailored solutions through our extensive engineering facilities and dedicated team.
THE OPPORTUNITY
Cartel is looking for a sharp, bilingual Technical Support Specialist to join our growing team at our Langley headquarters. This is a high-impact, client-facing role at the heart of our post-sales support and NOC operations — a place where your technical depth, problem-solving instincts, and bilingual communication skills will directly shape the experience of clients across Canada who rely on our mission-critical systems every day.
If you thrive under pressure, love untangling complex technical puzzles, and take pride in delivering service that goes beyond the expectation — this is the role for you. You’ll work across a broad stack of technologies (telephony, networking, RF, IT infrastructure) while serving as a trusted point of contact for clients ranging from transit authorities to public safety agencies.
AT A GLANCE
Location: Langley, BC (HQ) — on-site
Reports to: Director of Technical Support
Travel: No regular travel required
Clearance: Must be eligible for Canadian Government Security Clearance
Language: Bilingual — French & English (required)
WHY CARTEL
- ISO 9001:2015 certified — we hold ourselves to a Centre of Excellence standard
- Work on technically diverse, meaningful systems that support public safety, transit, and enterprise clients
- A collaborative team that invests in professional development and continuous learning
- Stable, growing organization with a strong reputation across Canada
WHAT YOU’LL DO
You’ll be the technical lifeline for our clients — diagnosing, troubleshooting, and resolving issues on the systems that matter most to them. Day-to-day, you can expect to:
- Own support incidents end-to-end: from first contact through resolution, ensuring SLA commitments are met or exceeded
- Communicate proactively with clients — delivering clear, confidence-building updates across phone, email, and chat
- Bridge the gap between complex technical systems and diverse client audiences, adapting your language to the audience
- Accurately document incidents, troubleshooting steps, and resolutions within the ticketing system in real time
- Track time and material expenditures tied to support incidents to support billing accuracy
- Escalate effectively within NOC workflows, looping in the right people at the right time
- Contribute to pre-sales SLA scoping and internal knowledge sharing
- Stay current on industry advancements and share learnings with your team
WHAT YOU BRING
Required qualifications:
- Bilingual — fluent in both French and English (written and spoken)
- 2+ years of hands-on experience configuring, commissioning, and troubleshooting networking and IT infrastructure
- 2+ years in a technical customer support environment
- 2+ years working with mission-critical recording systems
- 2+ years in switching, routing, and firewall design/implementation for industrial, public safety, or transit networks
- Eligible for — or currently holding — Canadian Government Security Clearance
Technical skills you’ll put to work:
- SIP / Analog POTS / PBX telephony
- IP Routing & IP Multicast
- Active Directory / LDAP
- Linux & Windows (Desktop and Server)
- Wireshark and hardware troubleshooting
- Reporting and analysis
The kind of person you are:
- A natural problem-solver who gets energized by unfamiliar challenges, not paralyzed by them
- Quick to pick up new technologies and enjoys formal and self-directed learning
- A clear, confident communicator who adapts their style to the audience
- Detail-oriented — you document thoroughly and follow through consistently
- Comfortable working both independently and as part of a close-knit technical team
HOW TO APPLY
If you’re a bilingual technical professional who takes ownership, communicates with clarity, and loves solving the problems others find too complex — we want to hear from you. Apply with your resume and a brief note on your relevant experience.
Pay: $58,000.00-$65,000.00 per year
Application question(s):
- Are you bilingual French/English?
Work Location: In person