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Beyond Support Services jobs in Newmarket, ON

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Job Post Details

Fire Alarm Service Co-ordinator - job post

M-L Fire & Burglary Alarms Ltd
Aurora, ON
$55,000–$65,000 a year - Full-time
Responded to 75% or more applications in the past 30 days, typically within 3 days.

Job details

Pay

  • $55,000–$65,000 a year

Job type

  • Full-time

Location

Aurora, ON

Benefits

Pulled from the full job description

  • Vision care
  • Dental care
  • Life insurance
  • Casual dress
  • Extended health care
  • On-site parking

Full job description

Service Coordinator

Responsibilities will include:

  • Scheduling, and dispatching of multiple fire alarm technicians effectively and efficiently
  • Responding to customer service calls and fire inspection/service requests
  • Prepare, review and process fire protection reports to ensure completion and accuracy
  • Prepare, review, process and price work orders and inspection summaries
  • Create service quotations and follow up with existing customers
  • Work directly with customers to oversee service and satisfaction
  • Maintain communication with management, staff, clients, and vendors to ensure proper operation of the organization
  • Ensure operational activities (field projects, annual inspections, and service calls etc) remain on time, within budget, and provide leadership and supervision
  • Some technical support
  • Multi-task in a very busy office setting, positive attitude, team player
  • Other duties as required

Qualifications / Requirements

  • Experience in the Fire Protection industry with basic understanding of fire alarm and life safety systems with respect to their operation and OFC requirements
  • Experience as a Service Coordinator
  • Ability to work well independently, under pressure and be comfortable handling multiple priorities with sound practical judgement
  • Excellent organizational skills and adaptability to change
  • Strong communication skills to convey a message in a clear concise manner
  • Strong computer skills with an eye for detail
  • Capability to encourage and motivate people and to promote positive and responsible attitudes
  • Ability to see beyond the job requirements, seek opportunities, generate ideas for improvement

Job Type: Full-time

Pay: $55,000.00-$65,000.00 per year

Benefits:

  • Casual dress
  • Dental care
  • Extended health care
  • Life insurance
  • On-site parking
  • Vision care

Flexible language requirement:

  • French not required

Ability to commute/relocate:

  • Aurora, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • Have you ever worked in this capacity at FIRE ALARM service company?

Experience:

  • FIRE ALARM: 2 years (required)

Work Location: In person

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