Skip to main content
Post your resume and find your next job on Indeed!

Banking Call Centre jobs

Sort by: -
    • Previous work in a call centre or high‑volume customer environment.
    • Salary Range (plus eligible to receive a performance based incentive, applicable to position…
  • View similar jobs with this employer
    • As a Customer Service Agent for our call centres, you’ll support clients with their banking needs and help them use our electronic solutions.
  • View similar jobs with this employer
    • Provide exceptional customer service to policyholders, agents, and partners in French and English via inbound calls, email, and chat.
    • 3+ years in a Credit or Collections leadership position; call-centre or queue driven B2B experience preferred.
    • Bachelor's degree in Finance or Accounting.
    • Promote full suite of products, advice, services and banking capabilities.
    • Total Rewards at TD includes a base salary, variable compensation, and several other…
  • View similar jobs with this employer
    • Previous work in a call centre or high‑volume customer environment.
    • Salary Range (plus eligible to receive a performance based incentive, applicable to position…
  • View similar jobs with this employer
    • Pour favoriser la prestation d’une expérience client exceptionnelle, vous devez pouvoir travailler à différents centres bancaires situés à une distance…
  • View similar jobs with this employer
    • Previous work in a call centre or high‑volume customer environment.
    • Salary Range (plus eligible to receive a performance based incentive, applicable to position…
    • This role is responsible for providing exceptional member service by completing transactional banking services that are right for every member, providing…
    • Work is performed in a call center environment using standard office equipment and a dialer system.
    • Minimum of 1 year of experience in collections, customer…
  • View similar jobs with this employer
    • Engage in community and banking centre events such as business development events, client acknowledgement programs and client appreciation day to create and…
  • View similar jobs with this employer
    • Build strong relationship by welcoming and engaging customers in person, over the phone, and by email.
    • Educate and empower customers to achieve their financial…
    • As we build our business and deliver on our strategy , we are innovating to enhance the customer experience and build capabilities to shape the future of…
    • Manage outbound calls and follow-ups to new and existing applicants via telephone and email, in both English and Quebec French.
    • Receive inbound and make outbound customer calls regarding past due accounts and facilitate payment arrangements to bring accounts to a current balance.
Get e-mail updates for the latest Banking Call Centre jobs

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

People also searched:

everyday banking advisor
finance
financial advisor
mortgage
prevention
rbc bank
td
banking advisor
call centre
credit union

Career Resources:

Farm Credit Canada logo
Ag Lending Analyst
Farm Credit Canada
·
4.0
Regina, SK
•
Hybrid work
Apply on company site

Job details

Here’s how the job details align with your profile.

Pay

$62,910–$85,110 a year

Job type

Full-time

Full job description

Closing Date (MM/DD/YYYY):

09/28/2026

Worker Type:

Term (Fixed Term)

Language(s) Required:

English

Term Duration (in months):

24

Salary Range (plus eligible to receive a performance based incentive, applicable to position) :

$62,910 - $85,110

Why FCC?

At FCC, we’re proud to be 100% invested in Canadian agriculture and food. As a federal Crown corporation, we provide financing, knowledge resources and business management software to over 103,000 customers nationwide.

Here’s what you can expect when you join our team:

  • Competitive total rewards packages: market-aligned and performance-based salary and incentive programs, flexible and comprehensive group benefit and savings plans, and well-being support through benefits and wellness programs

  • Purpose-driven work: We build strong relationships, share knowledge and support the people who feed the world

  • Growth: Learning and development opportunities to help you thrive

  • Hybrid work options

    How you’ll make an impact
    Are you a finance-savvy professional with a passion for agriculture and a drive to make a difference?
    In our fast‑paced Customer Service Centre, you’ll help customers and partners across Canada with smart lending solutions and personalized advice – all while supporting the growth of Canadian agriculture. Every conversation is a chance to collaborate with a great team and make a real impact.
    You’ll guide customers through lending solutions that impact their operations and futures, and build foundations in credit, risk and customer experience – skills that open doors to future opportunities at FCC.
    If you love helping people, stay cool under pressure and bring a solutions‑first mindset to every interaction, this role could be a great fit.

    What you’ll do
    • Assess loan applications by completing financial and credit analysis, preparing documentation and making lending decisions within delegated authorities
    • Help customers and partners (by phone or email) understand their options, solve issues and access the right financial solutions
    • Support Alliance partners by adjudicating credit applications and troubleshooting lending‑related concerns
    • Execute outbound activities, including arrears collection and proactive follow‑ups
    • Document all interactions accurately in FCC systems
    • Contribute to team projects and continuous improvement initiatives across the Customer Service Centre

    What you’ll bring to the team
    Required qualifications:
    • A diploma or degree in agriculture, business, finance, economics or commerce
    • At least one year of relevant experience, ideally in a financial institution or lending environment (or an equivalent combination of education and experience)
    • Strong financial acumen and the ability to analyze credit risk
    • Exceptional customer service skills, especially in phone‑based interactions
    • Ability to multitask, prioritize and stay focused in a fast‑moving environment
    • Proficiency with computer systems, financial tools and learning new technologies

    Preferred qualifications:
    • Experience in agricultural lending or farm financial analysis
    • Familiarity with lending legislation, loan security or mortgage processes
    • Knowledge of FCC products, Alliance programs or credit adjudication
    • Previous work in a call centre or high‑volume customer environment
    • Strong comfort navigating difficult conversations (collections, declines)

    Not sure you meet every requirement? We encourage you to apply anyway.

    #FCCEN

    You belong here
    At FCC, we’re committed to creating an inclusive, equitable and accessible workplace – one that reflects the communities where we live, work and play. Our team is made stronger through diversity, and we’re dedicated to building a workforce that brings together a range of backgrounds, abilities and perspectives.

    We encourage qualified applicants to apply, including members of these four employment equity groups:
    • Indigenous Peoples
    • Members of visible minority groups
    • Persons with disabilities
    • Women

    Accessibility and accommodations

    To support an inclusive and accessible candidate experience, we encourage anyone needing an adjustment or accommodation during any stage of the recruitment process to email us at: TalentSupplyRecherch@fcc-fac.ca . An HR partner will respond and work with applicants who request a reasonable accommodation. Information received in relation to accommodation requests will not impact hiring decisions.

    Work Location: Hybrid remote in Regina, SK

    Let Employers Find YouUpload Your Resume