Artist jobs in Ottawa, ON

Graphic Designer & Account Coordinator

About the Role

BroSun Media Consultants is seeking a talented, highly organized, and exceptionally detail-oriented Graphic Designer & Account Coordinator to join our team.

This in-person position is primarily a hands-on graphic design role, with additional responsibilities supporting the day-to-day coordination of a key client account. The successful candidate will be responsible for creating, adapting, and managing a high volume of promotional materials across website, social media, email, digital, print, and in-store channels while ensuring all creative consistently aligns with established brand standards.

Working closely with the Director of Accounts and Media & Account Coordinator, this individual will take creative requests from brief through execution, revisions, approval, and final asset delivery. The role will also provide supporting account coordination, including managing creative timelines, organizing campaign information, communicating with the client, tracking approvals, and maintaining accurate documentation.

This is a client-facing position, so strong communication skills are important. The successful candidate must be comfortable clarifying creative requests, discussing revisions, providing status updates, and following up on outstanding information directly with the client.

The ideal candidate is a strong designer first—creative, technically capable, highly accurate, and comfortable producing and adapting a large volume of marketing materials. They should also be organized, dependable, and able to manage multiple projects and shifting priorities in a fast-paced agency environment.

Key Responsibilities

Graphic Design & Creative Production

• Design engaging promotional materials that align with established client brand guidelines, campaign objectives, and marketing requirements.
• Create digital and print assets including social media graphics, website banners, e-blasts, digital advertisements, posters, point-of-sale materials, promotional signage, and in-store creative.
• Develop creative concepts and layouts based on campaign briefs, promotional requirements, and established brand direction.
• Adapt approved creative across multiple sizes, formats, platforms, markets, locations, and promotional variations.
• Translate creative briefs, promotional information, and client feedback into clear, accurate, and visually engaging materials.
• Manage creative revisions efficiently while maintaining consistency across all versions and applications.
• Prepare production-ready files for digital and print use, ensuring correct dimensions, resolution, formatting, bleed, file type, and other technical specifications.
• Resize, reformat, and version creative for different digital platforms and media placements.
• Support website and digital content updates by preparing, organizing, and uploading promotional graphics and related assets.
• Maintain consistency in typography, imagery, layout, colour, branding, and overall visual identity across campaign materials.
• Organize and maintain creative working files, final artwork, templates, logos, photography, brand guidelines, and other creative resources.
• Maintain clear version control to ensure current and approved creative is accurately identified and distributed.
• Conduct thorough quality assurance checks on all creative prior to submission or distribution, including pricing, promotional details, dates, disclaimers, spelling, branding, dimensions, and technical specifications.
• Review supplied materials and identify missing information, inconsistencies, or potential creative issues before production.
• Work efficiently within established brand guidelines while identifying opportunities to improve the clarity, consistency, and visual presentation of promotional materials.
• Manage multiple creative assignments simultaneously while meeting established deadlines and responding to priority requests.

Creative Workflow & Account Coordination

• Support the day-to-day creative workflow for a key client account in collaboration with the Director of Accounts and Media & Account Coordinator.
• Receive, review, and organize incoming creative requests to ensure the information required for production is complete and clearly understood.
• Liaise directly with the client to clarify creative requirements, gather missing information, discuss revisions, communicate status updates, and follow up on approvals.
• Track creative projects from initial request through design, revisions, approval, final production, distribution, and launch.
• Maintain creative schedules, promotional calendars, status trackers, specifications, approval records, and campaign documentation.
• Coordinate feedback and revisions to ensure requested changes are accurately reflected in subsequent creative versions.
• Help monitor creative deadlines and proactively flag missing information, delayed approvals, conflicting instructions, or other issues that could affect delivery.
• Organize and distribute approved creative assets to the appropriate internal teams, vendors, platforms, or client contacts.
• Communicate professionally and clearly with clients, internal team members, media vendors, printers, and other external partners.
• Assist with preparing presentations, creative decks, schedules, reports, meeting notes, and other client-facing materials as required.
• Provide additional campaign coordination and administrative support as needed.
• Adapt quickly to changing priorities, urgent creative requests, and short turnaround times while maintaining accuracy and quality.

Qualifications

• Diploma or degree in graphic design, visual communications, advertising design, digital design, marketing, or a related discipline is preferred. Equivalent professional experience and training will also be considered.
• A portfolio demonstrating strong graphic design skills across digital and/or print marketing materials is required.
• Proficiency in Adobe Creative Suite, particularly Photoshop, Illustrator, and InDesign.
• Experience with Canva or similar design platforms is considered an asset.
• Understanding of fundamental design principles including typography, hierarchy, composition, colour, branding, and visual consistency.
• Knowledge of preparing artwork for both digital and print production.
• Experience creating and adapting marketing materials across multiple sizes, formats, and platforms.
• Proficiency in Microsoft Office, including PowerPoint, Word, Excel, and Outlook.
• Relevant design experience gained through employment, agency work, internships, freelance projects, or another professional setting.
• General understanding of marketing, advertising, social media, digital content, and promotional campaigns.
• Familiarity with content management systems, email marketing platforms, or project management tools is considered an asset.

Skills & Attributes

• Strong creative instincts with excellent visual attention to detail.
• Exceptional accuracy and quality-control skills.
• Ability to interpret a creative brief and translate requirements into polished, effective visual materials.
• Strong organizational and time-management skills.
• Ability to manage multiple creative projects, deadlines, revisions, and asset versions simultaneously.
• Excellent written, verbal, and interpersonal communication skills.
• Confidence communicating directly with clients about creative requests, revisions, timelines, and outstanding requirements.
• Ability to clearly document requests, creative feedback, decisions, approvals, and next steps.
• Comfortable receiving creative direction and incorporating feedback accurately and professionally.
• Able to work within established brand guidelines while maintaining a strong standard of design.
• Comfortable working in a deadline-driven environment where priorities and creative requirements may change quickly.
• Proactive about identifying missing information, inconsistencies, or potential issues before they impact production.
• Dependable, solutions-focused, and accountable for the accuracy and quality of their work.
• Able to work independently while knowing when clarification or additional direction is required.
• Comfortable contributing to an in-person, collaborative agency environment.
• Eager to continuously develop their design capabilities and understanding of marketing and account management.

Pay: $65,000.00-$70,000.00 per year

Application question(s):

• How many years of experience in Graphic Design do you have?
• Are you proficient in Adobe Creative Suite, specifically Adobe Photoshop, Illustrator, and InDesign?
• Please provide a link to your graphic design portfolio or website.
• Do you have experience creating both digital and print marketing materials, such as social media graphics, digital ads, website banners, posters, signage, or point-of-sale materials?
• This position involves a high volume of creative production, including resizing, revisions, and quality control. Are you comfortable managing multiple creative requests with tight deadlines?

Work Location: In person