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Airline Customer Service jobs in Toronto, ON

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    • Achieving - Delivering business results under pressure, championing performance improvement, customer focus.
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    • Achieving - Delivering business results under pressure, championing performance improvement, customer focus.
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Job Post Details

Sales Support Representative - job post

Exsell Aero Parts
7017 Fir Tree Drive, Mississauga, ON L5S 1J7
$40,000–$50,000 a year - Permanent, Full-time

Job details

Pay

  • $40,000–$50,000 a year

Job type

  • Permanent
  • Full-time

Location

7017 Fir Tree Drive, Mississauga, ON L5S 1J7

Benefits

Pulled from the full job description

  • Casual dress
  • On-site parking

Full job description

Overview

Join our dynamic team as a Sales Support Representative and become a vital part of driving customer satisfaction and sales success! Your enthusiasm, attention to detail, and proactive approach will help foster strong relationships and contribute to the overall growth of our organization. This paid position offers a fantastic opportunity to develop your skills in a fast-paced environment while making a meaningful impact every day.

Duties

  • To support the sale of aircraft parts and inventory management in an international customer environment
  • Assist the sales team by preparing quotes, proposals, and sales documentation promptly and accurately
  • Respond to customer inquiries via phone, email, or chat, providing clear information and solutions
  • Coordinate with internal departments to ensure timely delivery of products and services
  • Maintain organized records of customer interactions, orders, and follow-up activities
  • Support the onboarding process for new clients by providing necessary documentation and guidance
  • Collaborate with team members to streamline processes and improve overall customer experience

Skills

  • Good understanding of Logistics and the Sales Life Cycle
  • Knowledge of Aircraft Parts
  • Excellent communication skills, both verbal and written, with a positive attitude
  • Strong organizational abilities to manage multiple tasks efficiently
  • Proficiency in using CRM (Customer Relationship Management) software or similar tools
  • Ability to work independently while also thriving in a team environment
  • Detail-oriented mindset with a focus on accuracy and quality control
  • Basic understanding of sales processes and customer service principles
  • Nice-to-have: experience in sales support or administrative roles; familiarity with data entry and reporting tools

We’re dedicated to supporting your professional growth while fostering an energetic workplace where your contributions truly matter.

Pay: $40,000.00-$50,000.00 per year

Benefits:

  • Casual dress
  • On-site parking

Work Location: In person

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