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Aim Medical Clinic jobs in Vancouver, BC

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    • Maintain accurate electronic medical records (EMR).
    • Experience in a medical office or healthcare setting.
    • Provide administrative support to physicians during…
    • View all WELL Health Technologies Corp jobs - Vancouver jobs - Medical Office Assistant jobs in Vancouver, BC
    • Salary Search: Virtual Medical Office Assistant salaries in Vancouver, BC
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    • Working primarily in our Vancouver clinic—and occasionally in Surrey—you’ll collaborate closely with physicians and clinic staff to deliver a smooth and…
    • Ensure a clean, welcoming, and safe clinic environment.
    • Oversee daily clinic operations, patient flow, and staff coordination.
    • High School diploma with courses in post-secondary science or medical terminology.
    • Employee Wellness and Giving Programs: Our award winning mental, physical and…
    • High School diploma with courses in post-secondary science or medical terminology.
    • Employee Wellness and Giving Programs: Our award winning mental, physical and…
    • Conduct regular in-clinic site visits and follow-up with clinic managers and on-site engagement staff to keep the consent workflow consistently used, not just…
    • You will build with the same tools our full-time team uses, including Microsoft Copilot and Azure AI Foundry, on top of WELL’s intelligence platform.
    • The role will also support physician and clinic payment inquiries, working closely with the Physician Payments Team Lead, Clinics Finance, clinic operations and…
    • Previous exposure to pharmacy systems (e.g., Kroll), billing, claims, or medical administration is an asset, but not required.
    • This person will appropriately screen calls, book appointments, take detailed messages as well as provide knowledgeable non-medical information to clients.
    • Previous exposure to pharmacy systems (e.g., Kroll), billing, claims, or medical administration is an asset, but not required.
    • The role will also support physician and clinic payment inquiries, working closely with the Physician Payments Team Lead, Clinics Finance, clinic operations and…
    • The Senior Accountant will be a key member of the Finance team providing service excellence and producing timely and quality financial reporting and analysis to…
    • Total Compensation Range: Competitive; $60,000 – $75,000 CAD based on experience.
    • WELL Health Technologies is seeking a detail-oriented and service-focused…
    • Clinical services will be available in-person from the clinic and by telehealth.
    • You will be responsible for providing assessment and treatment services to…
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Job Post Details

Virtual Medical Office Assistant
Vancouver, BC V6B 5C6
•
Remote
$20–$23 an hour
Full-time

Job details

$20–$23 an hour
Full-time
Remote in Vancouver, BC V6B 5C6

Full job description

Entity: WELL Health Clinic Network Inc.

Job Title: Virtual Medical Office Assistant (Remote)

Location: Remote (Canada)

Job Type: Full-Time

Hourly Range: $20.00 - $23.00 CAD per hour


About Us:

TIA Health, part of WELL Health Technologies, is a leading virtual healthcare platform connecting patients with licensed physicians across Canada. Our mission is to improve access to healthcare through innovative digital solutions and patient-centered care.


Position Summary:

We are seeking a dependable and detail-oriented Virtual Medical Office Assistant to support our virtual clinic operations. You will play a key role in ensuring a smooth, efficient, and positive experience for both patients and healthcare providers.


Key Responsibilities:

  • Schedule and manage virtual appointments through the Tia Health platform
  • Communicate with patients via phone, email, and secure messaging
  • Assist patients with joining virtual visits and troubleshooting minor technical issues
  • Maintain accurate electronic medical records (EMR)
  • Verify insurance information and assist with billing tasks
  • Coordinate referrals, prescriptions, and lab requests
  • Provide administrative support to physicians during virtual clinic hours
  • Ensure compliance with Canadian privacy regulations (e.g., PHIPA)


Qualifications:

  • Experience in a medical office or healthcare setting
  • Knowledge of medical terminology
  • Familiarity with EMR systems and telehealth platforms
  • Strong communication and organizational skills
  • Ability to work independently in a remote environment
  • High level of attention to detail and confidentiality


Preferred Qualifications:

  • Experience in a virtual clinic or telehealth environment
  • Experience with OSCAR EMR (preferred)
  • Knowledge of Canadian healthcare systems and billing
  • Comfortable assisting patients with basic technical issues


Work Schedule:

  • Full-time position
  • Standard hours: 10:00 AM – 6:00 PM (PST`)
  • Flexibility available for the right candidate


Requirements:

  • Must reside in Canada
  • Reliable high-speed internet
  • Quiet, private workspace
  • Strong computer and digital literacy


The salary for this position falls within a defined range and will be determined based on several factors, including the candidate’s experience, qualifications, skills, and the needs of the organization. At WELL, we are committed to fair and equitable compensation and aim to provide a competitive salary that reflects the value and expertise of the successful candidate.

WELL is committed to fostering a diverse, inclusive, and accessible workplace. We welcome and celebrate the diversity of applicants and team members across ability, race, gender identity, sexual orientation, and lived experience. We strive to create an environment where differences are valued and contribute to our collective success – this is the WELL Way.

This recruitment process uses automated tools, including artificial intelligence, to help review applications. Qualified human decision-makers review these results and make all final hiring decisions.

WELL has been independently certified as a Great Place to Work® by the Great Place to Work Institute® Canada. This recognition reflects our commitment to building a workplace culture rooted in trust, inclusivity, and employee well-being. It also aligns with our Healthy Place to Work pillar and the priorities outlined in our annual Sustainability Impact Report.

Want Read more about us: https://stories.well.company/

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