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Administration jobs in Kingston, ON

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Job Post Details

LightHouse Dental logo

Patient Care Coordinator - job post

LightHouse Dental
4.7 out of 5 stars
1716 Bath Road, Kingston, ON K7M 4Y2
$24–$30 an hour - Full-time

Job details

Pay

  • $24–$30 an hour

Job type

  • Full-time

Location

1716 Bath Road, Kingston, ON K7M 4Y2

Benefits

Pulled from the full job description

  • Paid time off
  • Dental care
  • Employee assistance program
  • Wellness program
  • Company events
  • On-site parking

Full job description

LightHouse Dental in Kingston, Ontario is seeking exceptional individuals to join our team of dental professionals.

We are currently looking for a Dental Receptionist and Patient Care Coordinator to become part of our fast-growing family dental practice. This is an outstanding opportunity to work in a positive and supportive environment with a team that is committed to excellence.

The ideal candidate should have a vibrant personality, be professional, reliable, and passionate about delivering exceptional service. They should take pride in their work and that of their team members, and most importantly, provide a "WOW" experience for our patients. The successful candidate should be able to deliver professional customer service in person and over the phone in a cheerful manner.

Key Duties

  • Create a positive and memorable experience for patients, starting from their arrival until their departure
  • Optimize the appointment schedule by filling the day with limited gaps
  • Handle all patient calls and inquiries professionally, including appointment scheduling, confirmations, and changes
  • Manage potential cancellations by addressing patient concerns and encouraging them to keep their appointments
  • Handle patient billing and payment processing, including sending claim forms to insurance and responding to fee inquiries
  • Accurately maintain the patient database and manage the recall system effectively
  • Process referral letters and other patient correspondence in a timely manner
  • Manage patient records and charts by organizing and filing them appropriately.

If you are looking for a rewarding career with room for growth and advancement, LightHouse Dental is the place for you.

Job Type: Full-time

Pay: $24.00-$30.00 per hour

Benefits:

  • Company events
  • Dental care
  • Employee assistance program
  • On-site parking
  • Paid time off
  • Wellness program

Experience:

  • Dental office: 1 year (required)

Work Location: In person

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