Inside Sales Branch Supervisor -B2B Industrial Distribution

Are You a Sales-Driven Leader Ready to Win in Industrial B2B?

Are you the kind of sales professional who sees opportunity in every challenge?
A proven B2B sales leader with a passion for driving revenue, building high-performing teams, and growing long-term customer relationships in the industrial / MRO space?

Do you have previous Supervisor or Team Lead experience?

Do you thrive in an environment where performance, accountability, and customer value matter—without sacrificing work/life balance?

If you answered yes, we want to talk to you.

The Opportunity

We are looking for a results-oriented Inside Sales Supervisor to join our Mississauga, ON branch. Reporting directly to the Branch Manager, this role plays a critical part in driving profitable sales growth, expanding market share, and strengthening customer loyalty across our B2B industrial customer base.

This is a hands-on sales leadership role—ideal for someone who leads from the front, coaches for performance, and understands how to turn inside sales teams into revenue-generating engines.

You will help support and execute branch strategy while ensuring a high level of execution across:

• Inside sales & counter sales
• Customer service & administrative support
• Showroom and sales floor leadership
• Operational efficiency and safety

You will also act as second-in-command during the Branch Manager’s absence.

What You’ll Be Responsible For

• Driving B2B sales performance across inside sales and counter sales teams
• Coaching, mentoring, and motivating sales staff to exceed revenue, margin, and customer retention targets
• Supporting key account management, upselling, cross-selling, and solution-based selling
• Ensuring exceptional customer experience for industrial, manufacturing, and MRO clients
• Monitoring sales KPIs, order flow, and operational execution
• Supporting scheduling, workflow planning, and vacation coverage
• Maintaining a safe, organized, and productive branch environment
• Partnering with the Branch Manager to execute growth initiatives and continuous improvement

What You Bring

• 3+ years of successful B2B sales and/or sales operations experience
• Previous team lead or supervisor experience (inside sales preferred)
• Background in industrial distribution, wholesale, or MRO strongly preferred
• Product knowledge in areas such as: MRO supplies, Metalworking & machining tools, fasteners, abrasives, cutting tools, fluids, machinery, or shop supplies.
• Strong business acumen with a customer-first, revenue-focused mindset
• Ability to coach, develop, and hold teams accountable
• Post-secondary education in Business or related field (preferred)
• Proficiency in MS Office (Excel, Outlook, PowerPoint); P21 ERP experience is an asset

Why KBC Tools & Machinery?

KBC Tools & Machinery has been proudly serving Canada’s manufacturing and industrial sectors since 1965. We are a trusted B2B industrial distributor specializing in metalworking and MRO solutions, with tens of thousands of active customers nationwide.

We stock and supply over 100,000 industrial products, including:

• Cutting tools & carbide tooling
• Abrasives & fluids
• Measuring & inspection
• Hand tools, power & air tools
• Shop supplies & industrial machinery
• CNC, lathes, grinders, and more

We compete—and win—against major industrial players like Fastenal, Try Hard Industrial, Grainger, HD Supply, Kar Industrial, SB Simpson Group and Caliber Industrial, by combining:

• Deep, ready-to-ship inventory
• Trusted name-brand products
• Relationship-driven B2B sales
• Fast, reliable, and knowledgeable service

Our success isn’t built on one big order—it’s built on repeat business, long-term partnerships, and consistent execution.

What We Offer

• Stable, growing company with 61 years of success
• Monday–Friday schedule with excellent work/life balance
• Opportunity to lead, influence, and grow within the organization
• A respected brand in the industrial and manufacturing space
• A culture that values performance, accountability, and teamwork

If you’re ready to lead, sell, and grow in a true B2B industrial sales environment, we’d love to hear from you.

Join KBC Tools & Machinery—keeping Canada manufacturing, one tool at a time.

Have a great day tooling around!

Pay: $50,000.00-$60,000.00 per year

Benefits:

• Casual dress
• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Store discount

Ability to commute/relocate:

• Mississauga, ON L5T 2Z1: reliably commute or plan to relocate before starting work (required)

Experience:

• Industrial Sales: 3 years (required)
• Inside sales: 3 years (required)
• B2B sales: 3 years (required)
• Supervising: 3 years (preferred)

Work Location: In person