Admin & Sales Assistant (Immigration)

Admin & Sales Assistant (Immigration)

Location: Mississauga, ON
Job Type: Full-time
Pay: $18.00–$19.00 per hour

Job Overview

Ask Era Immigration is seeking a highly organized, customer-focused, and motivated Admin & Sales Assistant to join our growing team. This role combines administrative support, client service, sales, and immigration application assistance. The ideal candidate is detail-oriented, possesses excellent communication skills, and thrives in a fast-paced office environment.

This is an excellent opportunity for someone with immigration industry experience who is passionate about delivering exceptional client service while supporting office operations.

Key Responsibilities

• Welcome clients and visitors with a professional and friendly attitude.
• Answer and manage multi-line phone calls using proper phone etiquette.
• Provide excellent customer service and promote the firm's immigration services.
• Assist with sales, client follow-ups, and promotional activities.
• Schedule appointments, manage calendars, and coordinate meetings.
• Prepare and submit temporary residence and permanent residence applications.
• Perform accurate data entry, filing, scanning, copying, and document management.
• Proofread correspondence, applications, and other documents to ensure accuracy.
• Maintain organized client records using Microsoft Office, Google Workspace, and QuickBooks.
• Support day-to-day office administration and ensure smooth front desk operations.
• Provide bilingual assistance to clients in English and Punjabi.

Qualifications

• Minimum 1 year of experience in the immigration field (required).
• Immigration Assistant Diploma is considered an asset.
• Experience preparing temporary residence and permanent residence applications is required.
• Strong sales skills with the ability to confidently promote immigration services and convert leads into clients.
• Strong content creation skills for social media and must be comfortable appearing on camera (not camera shy).
• Proven customer service and communication skills.
• Proficiency in Microsoft Word, Excel, Outlook, Google Workspace.
• Strong organizational and time management skills with exceptional attention to detail.
• Ability to multitask and work efficiently in a fast-paced environment.

Requirements

Experience:

• Immigration: Minimum 1 year (required)

Language:

• Punjabi (required)

If you are passionate about helping clients, enjoy sales and content creation, and thrive in a dynamic immigration environment, we encourage you to apply and become part of the Ask Era Immigration team.

Pay: $18.00-$19.00 per hour

Benefits:

• On-site parking

Language:

• Punjabi (required)

Work Location: In person