Customer Service Representative/Data Entry (6 MONTH CONTRACT)

Well established logistics company is looking for a Customer Service Representative to join their team in Mississauga, ON (Dixie/Highway 401).

Employment Type: 6 Month Contract

Pay: $20/hr

Working Hours: Monday to Friday 8:30am-5pm 100% in office.

Responsibilities

• Manage customer communication, operations, documentation
• Respond to customer inquiries via phone and email
• Track & trace shipment
• Provide reports and data to customers to reflect status of shipments
• Communicate with account teams, internal/external customers
• Perform other data entry/administrative duties as required

Requirement:

• Excellent English communication skills both verbal and written
• Post-secondary education or equivalent
• Proven customer service experience in an office environment
• Experience in logistics/transportation industry an asset
• Strong MS Office and computer skills
• A quick learner who is able to multi-task
• Go-getter attitude with strong interpersonal skills

ProTemps ProTege uses AI tools and platforms to identify and assess qualified candidates based on the requirements of the role.

ProTemps is a respected Canadian-owned staffing agency specializing in Temporary, Contract & Permanent placements. Our offices are strategically located in Mississauga, (servicing the GTA) and Calgary, (servicing all of Alberta). ProTemps provides a comprehensive suite of solutions across a variety of industries and sectors.

Job Types: Full-time, Fixed term contract

Pay: $20.00 per hour

Education:

• Bachelor's Degree (preferred)

Experience:

• Customer Service: 5 years (required)
• Logistics: 1 year (required)

Work Location: In person