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Loss Prevention Investigator (Retail)

Aquarius Security and Investigative Services
3.4 out of 5 stars
Ajax, ON
$18–$20 an hour - Full-time

Location

Ajax, ON

Full job description

Retail Loss Prevention InvestigatorAquarius Security & Investigative Services

Full-time

Aquarius Security & Investigative Services is hiring confident and capable Loss Prevention Investigators to support retail locations in your area. This is a hands-on, active investigative role — ideal for individuals who stay calm under pressure, make clear decisions quickly, and are comfortable professionally intervening in theft situations.

If you’re looking for a passive security post, this is not that job.If you excel in fast-paced environments and enjoy real investigative work, we want you.

What You’ll Do

  • Monitor for theft, fraud, and safety risks both on the sales floor and via CCTV
  • Professionally intervene and conduct lawful apprehensions when required
  • Perform active floor-walking duties with strong situational awareness
  • Follow established investigative and safety protocols
  • Prepare accurate and detailed incident and apprehension reports
  • Respond to emergencies and escalate situations according to SOPs

What We’re Looking For

  • Confident, assertive individuals comfortable taking decisive action
  • Strong observational and communication skills
  • Calm, professional presence during high-pressure situations
  • Ability to work days, evenings, nights, and weekends

Requirements

  • Valid Security Guard License
  • Minimum 1 year of Retail Loss Prevention experience
  • High School Diploma or equivalent
  • Driver’s license and/or reliable transportation
  • Ability to work across multiple sites

Why Work With Us

  • Market-leading wages
  • Performance bonuses
  • Flexible, accommodating shift schedules
  • Continuing Professional Development (CPD)
  • Strong team culture and growth opportunities

Apply If This Sounds Like You

We’re looking for candidates who take pride in active, professional loss prevention work and want to be part of a team that values skill, confidence, and good judgment.

If you prefer low-engagement security roles, this won’t be the right fit.

Apply today.

Job Type: Full-time

Pay: $18.00-$20.00 per hour

Education:

  • Secondary School (preferred)

Experience:

  • Retail Loss Prevention: 1 year (preferred)

Licence/Certification:

  • Security Guard License (required)

Work Location: In person