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General Manager

Laserbody MD

3.8 out of 5 stars

Mississauga, ON

$60,000–$70,000 a year - Full-time

Location

Mississauga, ON

Benefits

Pulled from the full job description

Tuition reimbursement
Paid time off
Vision care
Dental care
Store discount
Extended health care
On-site parking

Full job description

About LASERBODY MD

LASERBODY MD is built on a simple idea: people should have control over how they look and feel.

We are not a traditional clinic. We are a high-performance, protocol-driven medical aesthetics company focused on results, consistency, and scale. Our model is built around operational excellence, strong unit economics, and delivering a repeatable, premium client experience across every location.

We operate with medical oversight, but our brand is intentionally modern, efficient, and client-focused, not clinical or bureaucratic.

If you are driven by performance, leadership, and building something that grows, you will fit here.

Role Overview

The General Manager is responsible for the full performance of the clinic. This includes revenue growth, team leadership, client experience, and operational execution.

This is not a passive management role. You are accountable for results.

You will lead from the front, drive sales, build a strong team culture, and ensure the clinic runs at a high level every day.

Key Responsibilities

Clinic Performance & Growth

Own revenue, profitability, and key performance metrics
Set and execute weekly, monthly, and annual targets
Drive client acquisition, retention, and internal referrals
Identify opportunities to improve performance and take action quickly

Sales Leadership

Lead by example on the floor and with clients
Build a strong sales culture across the team
Monitor conversion, retention, and average spend
Coach team members to consistently improve results

Operations

Oversee all day-to-day clinic operations including front desk, scheduling, service flow, and cleanliness
Ensure consistency in service delivery, treatment protocols, and client experience
Maintain strong inventory control and cost management

Team Leadership

Hire, train, and develop a high-performing team
Manage scheduling, performance reviews, and accountability
Address issues directly and maintain a high standard across the team
Keep morale high while maintaining performance expectations

Client Experience

Ensure every client interaction meets brand standards
Resolve client concerns quickly and professionally
Continuously improve retention and satisfaction

Compliance & Standards

Ensure all medical and operational protocols are followed
Maintain accurate documentation and client records
Uphold all health, safety, and regulatory requirements

Qualifications

3+ years of management experience in medical aesthetics, wellness, retail, or a service-based business
Strong track record of hitting revenue and performance targets
Comfortable in a sales-driven environment
Experience managing teams, schedules, and operations
Strong communication and leadership skills
Highly organized with the ability to prioritize and execute
Comfortable working evenings and weekends when required

Preferred: