Front Desk & Spa Coordinator (Part-Time)

Where luxury meets results

Are you poised, professional, and passionate about delivering a five-star client experience? Village Wellness Spa, a high-end medical spa with over 35 years of excellence, is seeking a Full-Time Front Desk Coordinator to be the polished first impression our clientele expects.

This is not a seasonal or temporary position. We are looking for someone ready to commit long-term (2+ years) and grow with our team.

Key Responsibilities:

• Greet clients with warmth and professionalism in person and over the phone
• Manage appointment bookings, confirmations, and daily spa flow using Meevo software
• Coordinate consultations and maintain accurate medical files
• Handle product and package sales with grace and confidence
• Assist with front desk merchandising, inventory, and opening/closing procedures
• Ensure all client touchpoints are elegant, timely, and exceptional

Requirements:

• Fluent English, both spoken and written, with an elegant and professional phone voice
• Polished appearance and communication style – warm, articulate, and refined
• Minimum 2 years of customer service or front desk experience (spa, clinic, hotel, or hospitality preferred)
• Tech-savvy and comfortable navigating booking software and email systems
• A genuine passion for wellness, beauty, and client care
• Not a student or temporary worker – this role requires long-term commitment
• Must be legally eligible to work in Canada

Why Join Us?

• Hourly wage: $20–$24/hour, depending on experience
• Profit-sharing bonus structure
• On-site parking & generous staff discounts + spending allowances
• Supportive, high-performing team environment
• Growth opportunities within an established and growing luxury brand

Apply now with your resume and a brief cover letter explaining why you're the perfect fit for a luxury spa environment. Only qualified applicants will be contacted for interviews.

sherwood@villagespas.com

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• On-site parking
• Store discount

Ability to commute/relocate:

• Mississauga, ON L5K 1P9: reliably commute or plan to relocate before starting work (required)

Application question(s):

• This role requires a polished and professional phone voice. Are you comfortable being the first point of contact for a luxury clientele?
• This is not a temporary or summer position. Are you available to commit for at least 2 years?
• Are you available to work full-time, including evenings and Saturdays?

Experience:

• in a front desk, customer service, or spa coordinator role: 2 years (required)

Language:

• English (required)

Work Location: In person